Hello! I am very glad I found you guys yesterday. I was attacked by a bad virus which changed a lot of things in my laptop. After getting rid of it, I could no longer go online. My wifi was gone. I called the tech support of the phone company which gives the internet service since the computer could not find their server and after two guys took care of me it was concluded that the language which told the computer to look for the network was corrupted. We deleted the network and created it again. Now the only way I can go online is by hooking a LAN cable to the back of our modem, the laptop does not recognize it has any WiFi, and it even says that it has no network. It lack any other mode of connectivity that I can rig. I wonder if I should get a small USB router and attach it to the thing. I NEED the internet, I use it ever day.
I ran antivirus software after talking to the phone company tech and it said I had nothing, still the machine won't work properly. I would have posted in the Networking section but since all of this was cause by a virus, i thought I'd post here instead. I don't know if the virus corrupted something that has to do with the Wifi that the laptop does not recognize the regular way of going online. I tried to update the wifi drivers, but the machine said i had the current drivers and that they were working properly. At this point, I doubt everything, because the thing is not working the way it should. I do not feel confident enough for self-help. I tried to follow the preliminary steps so that you guys could have the information needed to tell me what to do, not all of them worked.
Can anybody help me? Thank you so very much!
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz, Intel64 Family 6 Model 61 Stepping 4
Processor Count: 4
RAM: 6072 Mb
Graphics Card: Intel(R) HD Graphics 5500, 1024 Mb
Hard Drives: C: 436 GB (338 GB Free); D: 29 GB (3 GB Free);
Motherboard: Hewlett-Packard, 8093
Antivirus: None (I do have Norton Antivirus, I don't know why it did not pick it up)
This is what I got fro MalwareBytes:
Malwarebytes
www.malwarebytes.com-Log Details-
Scan Date: 6/29/17
Scan Time: 10:21 PM
Log File:
Administrator: Yes
-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.160
Update Package Version: 1.0.2260
License: Trial
-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Clotilde-HP\Clotilde
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 362312
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 9 min, 33 sec
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
-Scan Details-
Process: 0
(No malicious items detected)
Module: 0
(No malicious items detected)
Registry Key: 0
(No malicious items detected)
Registry Value: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Data Stream: 0
(No malicious items detected)
Folder: 0
(No malicious items detected)
File: 0
(No malicious items detected)
Physical Sector: 0
(No malicious items detected)
(end)
This is ADW Cleaner's log:
# AdwCleaner v6.044 - Logfile created 29/06/2017 at 21:36:03
# Updated on 28/02/2017 by Malwarebytes
# Database : 2017-06-29.3 [Server]
# Operating System : Windows 7 Professional Service Pack 1 (X64)
# Username : Clotilde - CLOTILDE-HP
# Running from : C:\Users\Clotilde\Downloads\adwcleaner_6.044.exe
# Mode: Clean
# Support :
https://www.malwarebytes.com/support***** [ Services ] *****
***** [ Folders ] *****
[-] Folder deleted: C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\gngocbkfmikdgphklgmmehbjjlfgdemm
***** [ Files ] *****
***** [ DLL ] *****
***** [ WMI ] *****
***** [ Shortcuts ] *****
***** [ Scheduled Tasks ] *****
***** [ Registry ] *****
[-] Key deleted: HKU\S-1-5-21-3234161016-1841907741-4207892495-1001\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
- Key deleted on reboot: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
- Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
***** [ Web browsers ] *****
[-] [C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default] [startup_urls] Deleted: hxxp://mysearch.avg.com/?cid={98A9DCF9-23B7-4499-BFAE-BD7DDE2C274C}&mid=492c8b23105647d3a655d1565033bcec-6f585ccd9e409817ae25410f8ae9b323b5b65e9e&lang=en&ds=co012&pr=sa&d=2013-09-15 14:17:53&v=15.4.0.5&pid=safeguard&sg=0&sap=hp
[-] [C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default] [extension] Deleted: gngocbkfmikdgphklgmmehbjjlfgdemm
*************************
:: "Tracing" keys deleted
:: Winsock settings cleared
*************************
C:\AdwCleaner\AdwCleaner[C100].txt - [17848 Bytes] - [18/06/2017 23:36:02]
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C:\AdwCleaner\AdwCleaner[C104].txt - [18395 Bytes] - [21/06/2017 20:10:55]
C:\AdwCleaner\AdwCleaner[C105].txt - [17233 Bytes] - [23/06/2017 00:41:48]
C:\AdwCleaner\AdwCleaner[C106].txt - [18640 Bytes] - [24/06/2017 22:03:05]
C:\AdwCleaner\AdwCleaner[C107].txt - [17537 Bytes] - [26/06/2017 19:56:27]
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C:\AdwCleaner\AdwCleaner[C10].txt - [3697 Bytes] - [10/10/2016 08:15:40]
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C:\AdwCleaner\AdwCleaner[C69].txt - [11744 Bytes] - [18/03/2017 02:45:30]
C:\AdwCleaner\AdwCleaner[C6].txt - [2628 Bytes] - [17/09/2016 08:49:09]
C:\AdwCleaner\AdwCleaner[C70].txt - [11894 Bytes] - [19/03/2017 05:16:04]
C:\AdwCleaner\AdwCleaner[C71].txt - [12044 Bytes] - [19/03/2017 23:03:52]
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C:\AdwCleaner\AdwCleaner[S108].txt - [18404 Bytes] - [24/06/2017 22:01:40]
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C:\AdwCleaner\AdwCleaner[S53].txt - [10215 Bytes] - [07/02/2017 04:51:53]
C:\AdwCleaner\AdwCleaner[S54].txt - [10365 Bytes] - [08/02/2017 10:41:00]
C:\AdwCleaner\AdwCleaner[S55].txt - [10515 Bytes] - [13/02/2017 00:52:47]
C:\AdwCleaner\AdwCleaner[S56].txt - [10760 Bytes] - [15/02/2017 23:56:28]
C:\AdwCleaner\AdwCleaner[S57].txt - [9792 Bytes] - [16/02/2017 09:54:23]
C:\AdwCleaner\AdwCleaner[S58].txt - [10963 Bytes] - [20/02/2017 00:57:39]
C:\AdwCleaner\AdwCleaner[S59].txt - [10092 Bytes] - [22/02/2017 02:21:50]
C:\AdwCleaner\AdwCleaner[S5].txt - [2671 Bytes] - [14/09/2016 06:58:48]
C:\AdwCleaner\AdwCleaner[S60].txt - [10242 Bytes] - [27/02/2017 01:46:06]
C:\AdwCleaner\AdwCleaner[S61].txt - [10392 Bytes] - [02/03/2017 03:12:07]
C:\AdwCleaner\AdwCleaner[S62].txt - [11324 Bytes] - [07/03/2017 01:57:04]
C:\AdwCleaner\AdwCleaner[S63].txt - [11714 Bytes] - [09/03/2017 03:29:37]
C:\AdwCleaner\AdwCleaner[S64].txt - [11624 Bytes] - [11/03/2017 03:00:16]
C:\AdwCleaner\AdwCleaner[S65].txt - [10992 Bytes] - [12/03/2017 00:31:30]
C:\AdwCleaner\AdwCleaner[S66].txt - [11142 Bytes] - [12/03/2017 08:33:03]
C:\AdwCleaner\AdwCleaner[S67].txt - [12074 Bytes] - [13/03/2017 03:25:06]
C:\AdwCleaner\AdwCleaner[S68].txt - [11442 Bytes] - [13/03/2017 07:01:02]
C:\AdwCleaner\AdwCleaner[S69].txt - [12098 Bytes] - [16/03/2017 08:35:05]
C:\AdwCleaner\AdwCleaner[S6].txt - [2591 Bytes] - [17/09/2016 08:46:18]
C:\AdwCleaner\AdwCleaner[S70].txt - [11743 Bytes] - [18/03/2017 02:44:40]
C:\AdwCleaner\AdwCleaner[S71].txt - [11893 Bytes] - [19/03/2017 04:42:38]
C:\AdwCleaner\AdwCleaner[S72].txt - [12043 Bytes] - [19/03/2017 23:01:54]
C:\AdwCleaner\AdwCleaner[S73].txt - [12193 Bytes] - [22/03/2017 23:41:13]
C:\AdwCleaner\AdwCleaner[S74].txt - [12677 Bytes] - [23/03/2017 23:21:46]
C:\AdwCleaner\AdwCleaner[S75].txt - [12492 Bytes] - [25/03/2017 23:11:40]
C:\AdwCleaner\AdwCleaner[S76].txt - [12642 Bytes] - [27/03/2017 00:19:38]
C:\AdwCleaner\AdwCleaner[S77].txt - [13080 Bytes] - [29/03/2017 02:20:17]
C:\AdwCleaner\AdwCleaner[S78].txt - [13723 Bytes] - [02/04/2017 06:24:49]
C:\AdwCleaner\AdwCleaner[S79].txt - [13093 Bytes] - [04/04/2017 01:48:09]
C:\AdwCleaner\AdwCleaner[S7].txt - [3146 Bytes] - [22/09/2016 04:48:43]
C:\AdwCleaner\AdwCleaner[S80].txt - [13578 Bytes] - [10/04/2017 00:13:21]
C:\AdwCleaner\AdwCleaner[S81].txt - [13393 Bytes] - [15/04/2017 09:44:56]
C:\AdwCleaner\AdwCleaner[S82].txt - [13542 Bytes] - [23/04/2017 23:17:44]
C:\AdwCleaner\AdwCleaner[S83].txt - [14028 Bytes] - [30/04/2017 23:35:25]
C:\AdwCleaner\AdwCleaner[S84].txt - [13843 Bytes] - [04/05/2017 07:29:58]
C:\AdwCleaner\AdwCleaner[S85].txt - [13992 Bytes] - [09/05/2017 09:16:45]
C:\AdwCleaner\AdwCleaner[S86].txt - [15164 Bytes] - [13/05/2017 04:52:46]
C:\AdwCleaner\AdwCleaner[S87].txt - [14628 Bytes] - [15/05/2017 01:16:05]
C:\AdwCleaner\AdwCleaner[S88].txt - [14443 Bytes] - [17/05/2017 10:50:21]
C:\AdwCleaner\AdwCleaner[S89].txt - [15374 Bytes] - [21/05/2017 09:06:12]
C:\AdwCleaner\AdwCleaner[S8].txt - [4005 Bytes] - [23/09/2016 00:39:22]
C:\AdwCleaner\AdwCleaner[S90].txt - [15078 Bytes] - [25/05/2017 10:48:54]
C:\AdwCleaner\AdwCleaner[S91].txt - [14893 Bytes] - [28/05/2017 01:04:53]
C:\AdwCleaner\AdwCleaner[S92].txt - [15043 Bytes] - [31/05/2017 04:04:55]
C:\AdwCleaner\AdwCleaner[S93].txt - [15192 Bytes] - [31/05/2017 10:09:00]
C:\AdwCleaner\AdwCleaner[S94].txt - [15342 Bytes] - [04/06/2017 04:10:19]
C:\AdwCleaner\AdwCleaner[S95].txt - [15493 Bytes] - [06/06/2017 00:44:36]
C:\AdwCleaner\AdwCleaner[S96].txt - [15643 Bytes] - [07/06/2017 23:59:48]
C:\AdwCleaner\AdwCleaner[S97].txt - [15792 Bytes] - [08/06/2017 22:22:09]
C:\AdwCleaner\AdwCleaner[S98].txt - [15942 Bytes] - [11/06/2017 02:49:21]
C:\AdwCleaner\AdwCleaner[S99].txt - [16093 Bytes] - [13/06/2017 17:54:32]
C:\AdwCleaner\AdwCleaner[S9].txt - [3370 Bytes] - [03/10/2016 04:52:28]
########## EOF - C:\AdwCleaner\AdwCleaner[C110].txt - [18316 Bytes] ##########
Both MalwareBytes and Norton blocked securitycheck as I was downloading it.
I have something else, so I am adding the log to see if it would help you.
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 25-06-2017 01
Ran by Clotilde (administrator) on CLOTILDE-HP (26-06-2017 21:00:01)
Running from C:\Users\Clotilde\Downloads
Loaded Profiles: Clotilde (Available Profiles: Clotilde)
Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:
http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Softex Inc.) C:\Program Files\Hewlett-Packard\SimplePass\OmniServ.exe
(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCore64.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Intel Corporation) C:\Windows\SysWOW64\esif_uf.exe
(Intel(R) Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\ibtsiva.exe
(Microsoft) C:\Program Files\Softland\novaPDF 8\Server\novapdfs.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security\Engine\22.9.1.12\ns.exe
(Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Intel) C:\Program Files\Intel Corporation\USB over IP\bin\UoipService.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Intel Corporation) C:\Windows\Temp\DPTF\esif_assist.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\SimplePass\ClientCore.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exe
(Dropbox, Inc.) C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe
(Intel Corporation) C:\Windows\System32\igfxEM.exe
(Intel Corporation) C:\Windows\System32\igfxHK.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(SUPERAntiSpyware) C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
(McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.11.551\SSScheduler.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerSt.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Motorola Solutions, Inc.) C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
(Motorola Solutions, Inc.) C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
(Motorola Solutions, Inc.) C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
() C:\Program Files (x86)\Anvsoft\Syncios\SynciosDeviceService.exe
() C:\Program Files (x86)\Anvsoft\Syncios\androidnotifier.exe
() C:\Program Files (x86)\Anvsoft\Syncios\adb.exe
(Malwarebytes) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWelcome.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDScan.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office\WINWORD.EXE
(Microsoft Corporation) C:\Windows\splwow64.exe
(Dropbox, Inc.) C:\Windows\System32\DbxSvc.exe
(Dropbox, Inc.) C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
(Dropbox, Inc.) C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
(Dropbox, Inc.) C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
(Irfan Skiljan) C:\Program Files (x86)\IrfanView\i_view32.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Picture It! 7\Pip.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
==================== Registry (Whitelisted) ====================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [8459480 2015-03-04] (Realtek Semiconductor)
HKLM\...\Run: [BTMTrayAgent] => rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll",TrayApp
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2871464 2015-02-13] (Synaptics Incorporated)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [176440 2017-01-19] (Apple Inc.)
HKLM-x32\...\Run: [AccelerometerSysTrayApplet] => C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerST.exe [127624 2015-01-30] (Hewlett-Packard Company)
HKLM-x32\...\Run: [HP Quick Launch] => C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [581432 2014-06-09] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [HPOSD] => C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe [380680 2014-08-20] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [296208 2015-05-18] (Intel Corporation)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [Microsoft Works Update Detection] => C:\Program Files (x86)\Common Files\Microsoft Shared\Works Shared\WkUFind.exe [28672 2002-07-16] (Microsoft® Corporation)
HKLM-x32\...\Run: [Dropbox] => C:\Program Files (x86)\Dropbox\Client\Dropbox.exe [3486520 2017-06-26] (Dropbox, Inc.)
HKLM-x32\...\Run: [SDTray] => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe [4101576 2014-06-24] (Safer-Networking Ltd.)
HKLM-x32\...\Run: [Syncios device service] => C:\Program Files (x86)\Anvsoft\Syncios\SynciosDeviceService.exe [1925136 2016-07-14] ()
Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
HKU\S-1-5-21-3234161016-1841907741-4207892495-1001\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [8418584 2015-07-17] (Piriform Ltd)
HKU\S-1-5-21-3234161016-1841907741-4207892495-1001\...\Run: [SUPERAntiSpyware] => C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [7935768 2015-09-23] (SUPERAntiSpyware)
HKU\S-1-5-21-3234161016-1841907741-4207892495-1001\...\Run: [Spybot-S&D Cleaning] => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe [5915776 2016-03-21] (Safer-Networking Ltd.)
HKU\S-1-5-21-3234161016-1841907741-4207892495-1001\...\Run: [GoogleChromeAutoLaunch_16607C324ED4E596B6395F17C4EFCFF5] => C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1143640 2017-05-09] (Google Inc.)
Lsa: [Notification Packages] scecli C:\Program Files\TrueKey\McAfeeTrueKeyPasswordFilter
ShellIconOverlayIdentifiers: [ DropboxExt01] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt02] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt03] -> {FB314EE1-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt04] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt05] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt06] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt07] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt08] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt09] -> {FB314EE2-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt10] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton Security\Engine\22.9.1.12\buShell.dll [2017-03-16] (Symantec Corporation)
ShellIconOverlayIdentifiers: [ OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton Security\Engine\22.9.1.12\buShell.dll [2017-03-16] (Symantec Corporation)
ShellIconOverlayIdentifiers: [ OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton Security\Engine\22.9.1.12\buShell.dll [2017-03-16] (Symantec Corporation)
ShellIconOverlayIdentifiers-x32: [ DropboxExt01] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt02] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt03] -> {FB314EE1-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt04] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt05] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt06] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt07] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt08] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt09] -> {FB314EE2-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt10] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt.16.0.dll [2017-06-26] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton Security\Engine32\22.9.1.12\buShell.dll [2017-03-16] (Symantec Corporation)
ShellIconOverlayIdentifiers-x32: [ OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton Security\Engine32\22.9.1.12\buShell.dll [2017-03-16] (Symantec Corporation)
ShellIconOverlayIdentifiers-x32: [ OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton Security\Engine32\22.9.1.12\buShell.dll [2017-03-16] (Symantec Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk [2017-05-13]
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.11.551\SSScheduler.exe (McAfee, Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Microsoft Office.lnk [2015-08-16]
ShortcutTarget: Microsoft Office.lnk -> C:\Program Files (x86)\Microsoft Office\Office\OSA9.EXE (Microsoft Corporation)
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 192.168.254.254
Tcpip\..\Interfaces\{2E0FBAF7-F609-4654-BB40-E540844808C8}: [DhcpNameServer] 192.168.254.254
Tcpip\..\Interfaces\{5B2D7231-D837-430A-89C4-D25A80A7D10D}: [DhcpNameServer] 192.168.254.254
Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://hp13.msn.com
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://hp13.msn.com
HKU\S-1-5-21-3234161016-1841907741-4207892495-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://hp13.msn.com
HKU\S-1-5-21-3234161016-1841907741-4207892495-1001\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = hxxp://js.redirect.hp.com/jumpstation?bd=all&c=144&locale=ww_ww&pf=cnnb&s=ieHPtab&tp=iehome
SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM -> OldSearch URL =
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {87C4DFC6-8FE5-47E4-8807-72EBDF32E200} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKU\S-1-5-21-3234161016-1841907741-4207892495-1001 -> {85A60A59-D3D8-468F-B598-FB4393789EF4} URL = hxxps://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-3234161016-1841907741-4207892495-1001 -> {87C4DFC6-8FE5-47E4-8807-72EBDF32E200} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
BHO: True Key Helper -> {0F4B8786-5502-4803-8EBC-F652A1153BB6} -> C:\Program Files\Intel Security\True Key\MSIE\truekey_ie64.dll [2017-04-26] (Intel Security)
BHO: Norton Identity Safety -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security\Engine\22.9.1.12\coIEPlg.dll [2017-03-16] (Symantec Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2012-07-17] (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-07-25] (Google Inc.)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2013-08-28] (Hewlett-Packard)
BHO-x32: True Key Helper -> {0F4B8786-5502-4803-8EBC-F652A1153BB6} -> C:\Program Files\Intel Security\True Key\MSIE\truekey_ie.dll [2017-04-26] (Intel Security)
BHO-x32: Norton Identity Safety -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security\Engine32\22.9.1.12\coIEPlg.dll [2017-03-16] (Symantec Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2012-07-17] (Microsoft Corp.)
BHO-x32: Evernote extension -> {92EF2EAD-A7CE-4424-B0DB-499CF856608E} -> C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll [2014-12-17] (Evernote Corp., 305 Walnut Street, Redwood City, CA 94063)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-07-25] (Google Inc.)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2013-08-28] (Hewlett-Packard)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-07-25] (Google Inc.)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security\Engine\22.9.1.12\coIEPlg.dll [2017-03-16] (Symantec Corporation)
Toolbar: HKLM - True Key - {4BAAC1B8-0800-42C9-8FA6-08B211F356B8} - C:\Program Files\Intel Security\True Key\MSIE\truekey_ie64.dll [2017-04-26] (Intel Security)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security\Engine32\22.9.1.12\coIEPlg.dll [2017-03-16] (Symantec Corporation)
Toolbar: HKLM-x32 - True Key - {4BAAC1B8-0800-42C9-8FA6-08B211F356B8} - C:\Program Files\Intel Security\True Key\MSIE\truekey_ie.dll [2017-04-26] (Intel Security)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-07-25] (Google Inc.)
Toolbar: HKU\S-1-5-21-3234161016-1841907741-4207892495-1001 -> Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security\Engine\22.9.1.12\coIEPlg.dll [2017-03-16] (Symantec Corporation)
FireFox:
========
FF DefaultProfile: ilensolw.default
FF ProfilePath: C:\Users\Clotilde\AppData\Roaming\Mozilla\Firefox\Profiles\ilensolw.default [2017-06-26]
FF DefaultSearchEngine: Mozilla\Firefox\Profiles\ilensolw.default -> Bing®
FF DefaultSearchEngine.US: Mozilla\Firefox\Profiles\ilensolw.default -> Google
FF SelectedSearchEngine: Mozilla\Firefox\Profiles\ilensolw.default -> Bing®
FF Extension: (Avira Browser Safety) - C:\Users\Clotilde\AppData\Roaming\Mozilla\Firefox\Profiles\ilensolw.default\Extensions\
[email protected] [2017-04-25]
FF Extension: (Norton Identity Safe) - C:\Users\Clotilde\AppData\Roaming\Mozilla\Firefox\Profiles\ilensolw.default\Extensions\
[email protected] [2017-03-15]
FF Extension: (Save Button for Pinterest) - C:\Users\Clotilde\AppData\Roaming\Mozilla\Firefox\Profiles\ilensolw.default\Extensions\{677a8f98-fd64-40b0-a883-b8c95d0cbf17}.xpi [2017-05-15]
FF HKLM\...\Firefox\Extensions: [{C1A2A613-35F1-4FCF-B27F-2840527B6556}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NS_22.6.0.142\coFFAddon
FF Extension: (Norton Security Toolbar) - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NS_22.6.0.142\coFFAddon [2017-06-25]
FF HKLM-x32\...\Firefox\Extensions: [
[email protected]] - C:\Program Files\Hewlett-Packard\SimplePass\FFBHOExt
FF Extension: (HP SimplePass) - C:\Program Files\Hewlett-Packard\SimplePass\FFBHOExt [2015-06-12] [not signed]
FF HKLM-x32\...\Firefox\Extensions: [{C1A2A613-35F1-4FCF-B27F-2840527B6556}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NS_22.6.0.142\coFFAddon
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin: @videolan.org/vlc,version=2.2.1 -> C:\Program Files\VideoLAN\VLC\npvlc.dll [2016-06-01] (VideoLAN)
FF Plugin: @videolan.org/vlc,version=2.2.4 -> C:\Program Files\VideoLAN\VLC\npvlc.dll [2016-06-01] (VideoLAN)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1217157.dll [2015-02-05] (Adobe Systems, Inc.)
FF Plugin-x32: @foxitsoftware.com/Foxit PhantomPDF Plugin,version=1.0,application/pdf -> C:\Program Files (x86)\Foxit PhantomPDF\plugins\npFoxitPhantomPDFPlugin.dll [2014-10-20] (Foxit Corporation)
FF Plugin-x32: @foxitsoftware.com/Foxit PhantomPDF Plugin,version=1.0,application/vnd.fdf -> C:\Program Files (x86)\Foxit PhantomPDF\plugins\npFoxitPhantomPDFPlugin.dll [2014-10-20] (Foxit Corporation)
FF Plugin-x32: @foxitsoftware.com/Foxit PhantomPDF Plugin,version=1.0,application/vnd.xdp -> C:\Program Files (x86)\Foxit PhantomPDF\plugins\npFoxitPhantomPDFPlugin.dll [2014-10-20] (Foxit Corporation)
FF Plugin-x32: @foxitsoftware.com/Foxit PhantomPDF Plugin,version=1.0,application/vnd.xfdf -> C:\Program Files (x86)\Foxit PhantomPDF\plugins\npFoxitPhantomPDFPlugin.dll [2014-10-20] (Foxit Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.56 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [2014-11-10] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2014-11-10] (Intel Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3528.0331 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2014-03-31] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.5\npGoogleUpdate3.dll [2017-04-27] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.5\npGoogleUpdate3.dll [2017-04-27] (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2017-04-04] (Adobe Systems Inc.)
Chrome:
=======
CHR HomePage: Default -> hxxp://www.mozilla.com/en-US/firefox/central/
CHR StartupUrls: Default -> "hxxp://www.google.com/","hxxp://mysearch.avg.com/?cid={98A9DCF9-23B7-4499-BFAE-BD7DDE2C274C}&mid=492c8b23105647d3a655d1565033bcec-6f585ccd9e409817ae25410f8ae9b323b5b65e9e&lang=en&ds=co012&pr=sa&d=2013-09-15 14:17:53&v=15.4.0.5&pid=safeguard&sg=0&sap=hp"
CHR Profile: C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default [2017-06-26]
CHR Extension: (Google Slides) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-08-17]
CHR Extension: (3DTin) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\algoakekcdmbbikdjgjdahbfihboglmi [2015-08-17]
CHR Extension: (Google Docs) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-08-17]
CHR Extension: (Google Drive) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-10-19]
CHR Extension: (UJAM - Make your music.) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdiogojbmdncjdpljocafnigiokgmci [2015-08-17]
CHR Extension: (BeFunky Photo Editor) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\apfkepiiddolifkgjmfdgpnipgnfejab [2015-08-17]
CHR Extension: (Audiense) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\bagknoiagpifjfbempgignagkejmkljm [2016-03-10]
CHR Extension: (Hootsuite Hootlet) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\bjgfdlplhmndoonmofmflcbiohgbkifn [2016-09-20]
CHR Extension: (Audiotool) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\bkgoccjhfjgjedhkiefaclppgbmoobnk [2015-08-17]
CHR Extension: (YouTube) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-09-23]
CHR Extension: (Fancy) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\cehbnekkmkknacpgjlpcilfbckclafki [2015-08-17]
CHR Extension: (AddThis - Share & Bookmark (new)) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\cgbogdmdefihhljhfeiklfiedefalcde [2016-01-16]
CHR Extension: (QR Code Generator - 1 click to Create QR Code) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\cicimfkkbejhggfjaabggafffgdnjgjp [2017-06-26]
CHR Extension: (Norton Security Toolbar) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\cjabmdjcfcfdmffimndhafhblfmpjdpe [2017-06-26]
CHR Extension: (Google Search) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-10-26]
CHR Extension: (Email this page (by Google)) - C:\Users\Clotilde\AppData\Local\Google\Chrome\User Data\Default\Extensions\dbeoemfhkdniadbojeencpkgmobndpai [2015-08-17]
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 25-06-2017 01
Ran by Clotilde (26-06-2017 21:00:53)
Running from C:\Users\Clotilde\Downloads
Windows 7 Professional Service Pack 1 (X64) (2015-08-16 08:30:51)
Boot Mode: Normal
==========================================================
==================== Accounts: =============================
Administrator (S-1-5-21-3234161016-1841907741-4207892495-500 - Administrator - Disabled)
Clotilde (S-1-5-21-3234161016-1841907741-4207892495-1001 - Administrator - Enabled) => C:\Users\Clotilde
Guest (S-1-5-21-3234161016-1841907741-4207892495-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-3234161016-1841907741-4207892495-1002 - Limited - Enabled)
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: Norton Security (Disabled - Up to date) {30744133-1E94-7B35-F4A3-82A5AEF1CBAA}
AS: Spybot - Search and Destroy (Disabled - Up to date) {A16C3F68-9280-E053-1818-342707FECF4D}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Norton Security (Disabled - Up to date) {8B15A0D7-38AE-74BB-CE13-B9D7D5768117}
FW: Norton Security (Disabled) {084FC016-54FB-7A6D-DFFC-2B9050228CD1}
==================== Installed Programs ======================
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.009.20044 - Adobe Systems Incorporated)
Adobe Flash Player 25 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 25.0.0.171 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.7.157 - Adobe Systems, Inc.)
Amazon Kindle (HKU\S-1-5-21-3234161016-1841907741-4207892495-1001\...\Amazon Kindle) (Version: - Amazon)
Apple Application Support (32-bit) (HKLM-x32\...\{9BA1A894-B42F-4805-BC8C-349C905A3930}) (Version: 5.3.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{7EAC8A42-9FAC-4F6B-AABF-C08C9F2E0F13}) (Version: 5.3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{55BB2110-FB43-49B3-93F4-945A0CFB0A6C}) (Version: 10.0.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Autodesk Pixlr (HKLM-x32\...\Autodesk Pixlr) (Version: 1.1.1.0 - Autodesk)
Autodesk Pixlr (x32 Version: 1.1.1.0 - Autodesk) Hidden
Azkend 2: The World Beneath (x32 Version: 2.2.0.98 - WildTangent) Hidden
Barn Yarn Collector's Edition (x32 Version: 3.0.2.48 - WildTangent) Hidden
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.08 - Piriform)
CDBurnerXP (HKLM-x32\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.5.5.5790 - CDBurnerXP)
CollageIt 1.9.5 (HKLM-x32\...\{D9757258-30B2-496E-86F2-84920C5858E1}_is1) (Version: 1.9.5 - PearlMountain Technology Co., Ltd)
Coyote The Outlander (x32 Version: 3.0.2.59 - WildTangent) Hidden
Crochet Charts (HKLM-x32\...\Crochet Charts) (Version: 1.2 - Stitch Works Software)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.9.5009 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.6.5011 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Delicious: Emily's Wonder Wedding Premium Edition (x32 Version: 3.0.2.59 - WildTangent) Hidden
DisableMSDefender (Version: 1.0.0 - Hewlett-Packard Company) Hidden
doPDF (Version: 8.3.934 - Softland) Hidden
doPDF 8 (HKLM-x32\...\{0ebed438-cc81-46f7-914b-a4c93d5780f2}) (Version: 8.3.934 - Softland)
Dropbox (HKLM-x32\...\Dropbox) (Version: 29.4.20 - Dropbox, Inc.)
Dropbox 25 GB (HKLM-x32\...\{597A58EC-42D6-4940-8739-FB94491B013C}) (Version: 1.0.3.0 - Dropbox, Inc.)
Dropbox Update Helper (x32 Version: 1.3.59.1 - Dropbox, Inc.) Hidden
Ellen G. White Writings Comprehensive Research Edition 2008 (HKLM-x32\...\{A3294E81-5003-4213-B09F-6F3F2CBEF358}) (Version: 1.00.0000 - Ellen G. White Estate, Inc.)
Energy Star (HKLM\...\{465CA2B6-98AF-4E77-BE22-A908C34BB9EC}) (Version: 1.0.9 - Hewlett-Packard Company)
Entwined: The Perfect Murder (x32 Version: 3.0.2.59 - WildTangent) Hidden
ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E1ACF120-CD69-47F0-B202-9A4B95C436D8}) (Version: 5.1.5 - Hewlett-Packard)
Evernote v. 5.8.1 (HKLM-x32\...\{4FD2D1C8-8636-11E4-9D21-00163E98E7D6}) (Version: 5.8.1.6061 - Evernote Corp.)
Foxit PhantomPDF (HKLM-x32\...\{4E32271C-B55A-4CDF-8DB7-88FD1C45927C}) (Version: 7.0.310.226 - Foxit Software Inc.)
Free Collage Maker (HKLM-x32\...\{1D090074-8F48-4749-9650-DB716FDE57D9}) (Version: 1.0.0 - Free Picture Solutions)
Free eXPert PDF Reader (HKLM-x32\...\{C2B5A2E5-51F8-4883-AF40-6A17902DAFEA}) (Version: 9.0.180.0 - Visagesoft)
Gimp 2.6.0 (HKLM-x32\...\WinGimp-2.0_is1) (Version: - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 58.0.3029.110 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.33.5 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
Hidden Odyssey 2 in 1 Pack (x32 Version: 3.0.2.59 - WildTangent) Hidden
Home Makeover (x32 Version: 3.0.2.59 - WildTangent) Hidden
HP 3D DriveGuard (HKLM-x32\...\{D817481A-193E-4332-A4F3-E19132F744F0}) (Version: 6.0.24.1 - Hewlett-Packard Company)
HP CoolSense (HKLM-x32\...\{ADE2F6A7-E7BD-4955-BD66-30903B223DDF}) (Version: 2.20.41 - Hewlett-Packard Company)
HP Deskjet 1010 series Basic Device Software (HKLM\...\{FFCC4971-2F97-495A-82AC-C87EEF35CB9C}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
HP Deskjet 1010 series Help (HKLM-x32\...\{BFB6C2B0-9643-4B59-A706-71DEB3017A99}) (Version: 30.0.0 - Hewlett Packard)
HP Documentation (HKLM-x32\...\{915AE95A-9009-41DB-9D9D-D57E17AAB48F}) (Version: 1.1.0.0 - Hewlett-Packard)
HP On Screen Display (HKLM-x32\...\{BB83BE06-E69A-4CC5-8421-96CCD196589E}) (Version: 1.3.6 - Hewlett-Packard Company)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Quick Launch (HKLM-x32\...\{6BA7C52E-4071-47CC-9060-ABB143862DB0}) (Version: 3.0.7 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{438363A8-F486-4C37-834C-4955773CB3D3}) (Version: 9.1.15453.4066 - Hewlett-Packard Company)
HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.01.39 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{904822F1-6C7D-4B91-B936-6A1C0810544C}) (Version: 7.7.34.34 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
Imperial Island: Birth of an Empire (x32 Version: 3.0.2.59 - WildTangent) Hidden
Inkscape 0.91 (HKLM-x32\...\{81922150-317E-4BB0-A31D-FF1C14F707C5}) (Version: 0.91 - inkscape.org)
Insane Cold: Back to the Ice Age (x32 Version: 3.0.2.59 - WildTangent) Hidden
Inst5675 (Version: 8.01.39 - Softex Inc.) Hidden
Inst5676 (Version: 8.01.39 - Softex Inc.) Hidden
Intel Security True Key (HKLM\...\TrueKey) (Version: 4.16.112.1 - Intel Security)
Intel(R) Chipset Device Software (x32 Version: 10.0.22 - Intel(R) Corporation) Hidden
Intel(R) Dynamic Platform and Thermal Framework (HKLM-x32\...\{654EE65D-FAA4-4EA6-8C07-DC94E6A304D4}) (Version: 8.0.10100.71 - Intel Corporation)
Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.31.1000 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4139 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 13.5.0.1056 - Intel Corporation)
Intel(R) USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 3.0.2.54 - Intel Corporation)
Intel(R) WiDi (HKLM\...\{AACB7B6F-5057-4612-B026-FE2A3D69F30B}) (Version: 5.1.28.0 - Intel Corporation)
Intel(R) Wireless Bluetooth(R)(patch version 17.1.1449.356) (HKLM\...\{302600C1-6BDF-4FD1-1411-148929CC1385}) (Version: 17.1.1411.0506 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{745e87a9-00b7-4263-8d14-5662f6f490f3}) (Version: 18.0.0 - Intel Corporation)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.40 - Irfan Skiljan)
iTunes (HKLM\...\{9D0D2A8B-7E7B-4D88-8D50-24286ED6A5EB}) (Version: 12.5.5.5 - Apple Inc.)
Junk Mail filter update (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Lost Souls: Timeless Fables Collector's Edition (x32 Version: 3.0.2.59 - WildTangent) Hidden
Magic Heroes: Save Our Park (x32 Version: 3.0.2.59 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Manor Memoirs Collector's Edition (x32 Version: 3.0.2.59 - WildTangent) Hidden
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.551.2 - McAfee, Inc.)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4641.1005 - Microsoft Corporation)
Microsoft Office 2000 Professional (HKLM-x32\...\{00010409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.2720 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-3234161016-1841907741-4207892495-1001\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Picture It! Express 7.0 (HKLM-x32\...\{369B36BE-3D64-4641-9AEA-808D436FE130}) (Version: 7.0.0.0000 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 53.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 53.0.2 (x86 en-US)) (Version: 53.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 53.0.2.6333 - Mozilla)
Mystery Expedition: Prisoners of Ice (x32 Version: 3.0.2.59 - WildTangent) Hidden
Norton Security (HKLM-x32\...\NS) (Version: 22.9.1.12 - Symantec Corporation)
novaPDF 8 add-in for Microsoft Office (x64) (HKLM\...\{0A1F1D6B-9780-4316-9902-437E9449FC7C}) (Version: 8.3.934 - Softland)
novaPDF 8 add-in for Microsoft Office (x86) (HKLM-x32\...\{6E283717-7B3F-4E26-9D0A-917933ACF199}) (Version: 8.3.934 - Softland)
novaPDF 8 Printer Driver (HKLM\...\{1CC99933-93FC-40BA-A3DD-286FB87CBF2F}) (Version: 8.3.934 - Softland)
novaPDF 8 SDK COM (x64) (HKLM\...\{A8A71610-DE04-4C9E-AE89-60BCA8E20453}) (Version: 8.3.934 - Softland)
novaPDF 8 SDK COM (x86) (HKLM-x32\...\{0FD5EC80-F729-442E-8745-F60315842D9B}) (Version: 8
