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Author Topic: Call from tecnical support while running WIndows 7.  (Read 4847 times)

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Geek-9pm

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Call from tecnical support while running WIndows 7.
« on: July 26, 2017, 06:55:57 PM »
I was running Windows 8 pro, 64 bit on my Dell 677 with 4 GB RAM.  :)

I just got a call from Microsoft support.    :o

This was the first time ever that Microsoft support has called me. In the past, it was me who called them. So, I was rather surprised. From previous conversations I have had with Microsoft support, I felt uncomfortable speaking to this individual. There was something about him that seemed unusual. He showed me how to get into the event viewer and see that I have a number of things that need to be taken care of.

I also got a message that I do not had a virus program istalled. I thought I did.  A web page came up and showed me info about how to find a good AV program.  So I askeded if I sohould fixx this now.  He said no.   :o

Next he asked me to let him assist me with a remote connection. At this point I gave him an answer that conforms to the local policy we have at this institution. Without going into great detail, I told him that I did not have permission to do a remote connection at this time and I offered that he should call me back later. I then hung up.  So far, he has not called back.

I consulted with my administrator and she told me I did the right thing and not to allow him to have remote control of my computer.
So, I just want to say, that if it really was Microsoft support that called me I want to apologize for my rude behavior, but I have to pay attention to the rules of the administrator. Otherwise, she will not cook me my dinner.

Pardon my typos, I want to go eat now and I thought I should post this first.

Although I want my computer to be running very well, it's much more important to me that I have good meals every day.  8)

Would yu have done the same? If you were very hungry?

patio

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Re: Call from tecnical support while running WIndows 7.
« Reply #1 on: July 26, 2017, 07:11:13 PM »
It isn't MS Support.
" Anyone who goes to a psychiatrist should have his head examined. "

BC_Programmer


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Re: Call from tecnical support while running WIndows 7.
« Reply #2 on: July 26, 2017, 08:22:29 PM »
From here
Quote
It has been going on for awhile, but it now getting some attention.Warn your fiends and family.

Forgot to warn yourself though...
I was trying to dereference Null Pointers before it was cool.

Geek-9pm

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Re: Call from tecnical support while running WIndows 7.
« Reply #3 on: July 26, 2017, 09:23:27 PM »
From here
Forgot to warn yourself though...
My administrator tells me I am starting to forget things.  :-[

Geek-9pm

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Re: Call from tecnical support while running WIndows 7.
« Reply #4 on: July 27, 2017, 06:06:52 PM »
He called back again today.
His name is George and he says this is a new part of Microsoft Technical support.
The connection was not good, so I asked him to call again.
I spoke to  the administrator of this institution and she said I should not do what he says. I Told him that and he wanted to speak to the administrator.
So I passed the phone to the administrator, Ms. Newton, and she was very rude to him and told him there is nothing wrong with our computers and do not call again.
So if he calls again I am not going  to talk to him anymore.


BC_Programmer


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Re: Call from tecnical support while running WIndows 7.
« Reply #5 on: July 27, 2017, 06:51:33 PM »
His name is George and he says this is a new part of Microsoft Technical support.
It's not. He is lying.

Quote
Ms. Newton, and she was very rude to him and told him there is nothing wrong with our computers and do not call again.

Good.I hope it involved suggestions that his maternal lineage was excessively promiscuous.
I was trying to dereference Null Pointers before it was cool.

patio

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Re: Call from tecnical support while running WIndows 7.
« Reply #6 on: July 27, 2017, 07:01:01 PM »
Can't believe you even entertained the phone calls that long...shame.
" Anyone who goes to a psychiatrist should have his head examined. "

Geek-9pm

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Re: Call from tecnical support while running WIndows 7.
« Reply #7 on: July 27, 2017, 07:06:21 PM »
It's not. He is lying.
Good.I hope it involved suggestions that his maternal lineage was excessively promiscuous.
Thank you BC. Ms Newton is very stern,  but does not use profane speech. She really knows how to say no and hang-up.
I looked on my phone and the number was not an 800 number. As I recall, a service center will usually have an 800 number so any  customers can call back without toll charges. The number came from the Midwest and was at one time assigned to a private family dwelling, not a business.

I do not think he will call again.

comda



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Re: Call from tecnical support while running WIndows 7.
« Reply #8 on: August 02, 2017, 02:41:28 PM »
this is a scam. They show you event viewer to show you errors, even tho the errors are sometimes ok, then they teamviewer in and ask for you to log into your bank to pay them. Come on mate. This is old.

Just think of it this way. Does the mechanic randomly call you telling not suggesting, telling you that your cars engine is having problems?

uninstall team viewer, go through your add/remove features/programs to ensure nothing fishy is in there, run a AV test/malware bytes on it and you should be fine.

If not, id personally wipe the thing with fresh windows install.

BTW: he wont call again. Another person will. They have call centers, use fake names and call the numbers looking for $$. Been around for years. CBC market place even has a episode on it. Good luck

Geek-9pm

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Re: Call from tecnical support while running WIndows 7.
« Reply #9 on: August 02, 2017, 03:00:29 PM »
CBC?  Never thought of that.
Do you think it might CBC creating a story like they did before?

OPP shuts down CBC's social experiment

patio

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Re: Call from tecnical support while running WIndows 7.
« Reply #10 on: August 02, 2017, 05:42:52 PM »
1 more time...it's a scam...quit overthinking it...
" Anyone who goes to a psychiatrist should have his head examined. "

BC_Programmer


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Re: Call from tecnical support while running WIndows 7.
« Reply #11 on: August 02, 2017, 07:11:46 PM »
Look, it's your bank account. Believe what you want. We don't have to deal with your 'administrator'.

If you want to believe Microsoft Scammers are legit so badly, go ahead. since you've decided that they are so trustworthy that you'll go to bat for them and criticize another country's national news broadcasting network, it obviously doesn't matter what anybody says. Mind you, I doubt your 'administrator' will find the reason "They had a warning on CBC but they did this other thing that didn't work out as they planned so clearly everything they write must be the opposite of what actually happened, therefore I trusted the guy on the phone asking for money." particularly good.

I was trying to dereference Null Pointers before it was cool.

Geek-9pm

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Re: Call from tecnical support while running WIndows 7.
« Reply #12 on: August 02, 2017, 07:37:22 PM »
He even left me voicemail!
Then somebody else called and said
- "You did not paid  IRS for income tax."  :o
Now I am a believer!  :-[ I will not even give them the time of day.

I got hit again by another firm, but not the the one mentioned in this post.
Somehow, some way, I let them have my Bluebird card. This was a firm that tricked me earlier and for some reason  I let them have my Bluebird Card number.

The things is that if you don't check your account every say, some scam artist will change your card again. It is very hard to get the credit card company  to block those  guys. I was late reporting, so I will not get my money back. I had to cancel my card and ask for a new card. It should be here soon.

In fact, problems like this even happen with legitimate companies. I still have the local water company charging my bank for the water my neighbor uses. We went to the water company  showed them the title deed for the neighbors property to prove that it is not in our name anymore.

Now I have to be careful with my neighbor. He is working on my car.   :-\

Laugh if you must. It is not funny to me.  :(


patio

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Re: Call from tecnical support while running WIndows 7.
« Reply #13 on: August 02, 2017, 08:57:18 PM »
What we may be laughing at is how long it took for our suggestions to sink in...just sayin.
" Anyone who goes to a psychiatrist should have his head examined. "