On-Line Accounts: Why do lthey make it so hard?

[Geek-9pm]

Maybe it is just me. But it seems that on-line account management is getting harder. Specifically:

• AV Subscription
• Banking Service
• Download Software
• Web Hosting

I just now paid for a AV subscription and got an activation code. The instructions for activation do not match what I see on the screen 

Earlier I went to my Bank and they have doubts that I am who I say, but it is the very same  computer and cookies are present.  Do they think somebody took my cookies ?

To get 'free' software I have to provide a lot of personal information.  How is that free? Is my personal information of no value? 

This week I sign-up with one of the top hosting companies and the 'basic' hosting platform is a huge labyrinth. So the support people tell me to do the advanced package! 

Is it just me or is it harder to do something simple on the Internal. Please let me know before I go back to using Prozac once a day. 

Thanks for listening. It helps to have someone to to talk about this stuff. 

[patio]

What financial institution required you to sign up for an A/V subscription ? ?

You're being had...

[Geek-9pm]

What financial institution required you to sign up for an A/V subscription ? ?

You're being had...

The Bank did not make me get an AV subscription.
The bank has a problem knowing who I am. The even sent an e-mail asking me to sign in again. I don't know why they do that.

As for the AV,did finally did activate after I did um install and re install. The instructions were just wrong, I had to go through the activation by guess work.

As for the web-hosting, I will just have to give up on the 'basic' hosting. But I refuse to get the 'advanced' hosting just to get support. I would not need support if the did not obfuscate what ought to be simple. This is becoming a common prat ice.
https://en.wikipedia.org/wiki/Obfuscation

The psychologist B. F. Skinner said that medical notation is a form of multiple audience control, which allows the doctor to communicate to the pharmacist things which the patient might oppose if he or she could understand medical jargon.[

   
Source:https://en.wikipedia.org/wiki/Obfuscation
It is not just doctors anymore. Webmasters are doing it all the time.

[patio]

I'd never bank online...

[BC_Programmer]

I access and review my bank account online. I use accounts for Paypal, eBay, Amazon; I pay my cable/Internet bill and my Power bill online, both with their own account, and I use transfers through my Bank website to pay my rent. I have a VPS webhost.

I've never had problems creating or accessing any of these accounts. I've never dealt with this "obfuscation" to which you refer.