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Author Topic: Regular lag spikes and slow internet on all networks  (Read 3374 times)

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dajaklo

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    • OS: Windows 10
    Regular lag spikes and slow internet on all networks
    « on: August 22, 2017, 10:23:34 AM »
    Recently I have been having difficulty getting a reliable internet connection. I know it is not the network that I am on because I have tried connecting to wi-fi at several different locations (hotels, restaurants, etc) and always have a bad connection. I can watch videos just fine on youtube, but large downloads are really inconsistent going from about 5MBps to below .2MBps and doing this in waves and I have really bad lag spikes when I am playing online games.
    It is definitely a problem with my computer and not the wi-fi that I am on. Currently I have a wired connection and the same thing is happening. I have tried updating drivers and running troubleshooter, but my computer doesn't seem to think there is a problem.
    There is an attached screenshot of a ping thing that I did. I don't know how helpful that will be.
    I am wondering if perhaps a part in my computer is damaged or if maybe I have a virus that my anti-virus isn't detecting.
    I have an ASUS X550VX and I had some problems with overheating in the past and I had to replace the RAM and hard drive

    [attachment deleted by admin to conserve space]

    Mark.



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    Re: Regular lag spikes and slow internet on all networks
    « Reply #1 on: August 22, 2017, 04:08:35 PM »
    can you use Speccy and publish your specs?
    Speccy available here; https://www.piriform.com/speccy/download

    on the assumption it's something running in the background (AV updates, MS updates, malware etc) boot the PC into Safe Mode and try those pings again.
    « Last Edit: August 22, 2017, 04:19:05 PM by Mark. »

    dajaklo

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      Re: Regular lag spikes and slow internet on all networks
      « Reply #2 on: August 23, 2017, 10:16:19 AM »
      http://speccy.piriform.com/results/RGSEtvY3lQac6uoxHBXzcqW

      I tried safe mode and there was no change.

      Mark.



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      Re: Regular lag spikes and slow internet on all networks
      « Reply #3 on: August 23, 2017, 03:44:26 PM »
      so your PING's from Safe Mode were also all over the place?

      being in Safe Mode means we should be able to rule out a background process slowing you down.
      (although I'd personally be removing all the tasks from Scheduler)

      it's unlikely to be corruption but you can try doing sfc /scannow and chkdsk c: /r from an elevated command prompt to see if it helps.

      also, your c:\ drive is getting full'ish, so another straw to clutch is space, in particular the pagefile.
      try some maintenance, such as CCleaner (available here; https://www.piriform.com/ccleaner/builds), it can also help you turn off those Task Scheduler processes.

      dajaklo

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        • Experience: Experienced
        • OS: Windows 10
        Re: Regular lag spikes and slow internet on all networks
        « Reply #4 on: August 24, 2017, 05:36:48 PM »
        It's working. I don't know what was wrong, the scan didn't finish, but it's working.

        Mark.



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        Re: Regular lag spikes and slow internet on all networks
        « Reply #5 on: August 25, 2017, 01:46:12 AM »
        so no more lags or unreliable internet?
        dare I suggest it.... it may be early days to know either way just yet. |V|