Thank you, Sugar Dave, for your assistance.
All day this took me. I had to uninstall super anti-spyware for the Adware Cleaner to work. I wasn't able to get Junkware Removal Tool to work. Anyway, below are the two files that I have and also the message I get when trying to install the JRT.
# AdwCleaner 7.0.3.1 - Logfile created on Mon Oct 23 19:54:30 2017
# Updated on 2017/29/09 by Malwarebytes
# Running on Windows 10 Home (X64)
# Mode: clean
# Support:
https://www.malwarebytes.com/support***** [ Services ] *****
No malicious services deleted.
***** [ Folders ] *****
No malicious folders deleted.
***** [ Files ] *****
No malicious files deleted.
***** [ DLL ] *****
No malicious DLLs cleaned.
***** [ WMI ] *****
No malicious WMI cleaned.
***** [ Shortcuts ] *****
No malicious shortcuts cleaned.
***** [ Tasks ] *****
No malicious tasks deleted.
***** [ Registry ] *****
No malicious registry entries deleted.
***** [ Firefox (and derivatives) ] *****
No malicious Firefox entries deleted.
***** [ Chromium (and derivatives) ] *****
No malicious Chromium entries deleted.
*************************
::Tracing keys deleted
::Winsock settings cleared
::Additional Actions: 0
*************************
C:/AdwCleaner/AdwCleaner[C1].txt - [5109 B] - [2015/11/28 5:13:45]
C:/AdwCleaner/AdwCleaner[C2].txt - [1477 B] - [2015/11/29 19:58:58]
C:/AdwCleaner/AdwCleaner[S2].txt - [1218 B] - [2015/11/28 5:7:36]
C:/AdwCleaner/AdwCleaner[S3].txt - [4890 B] - [2015/11/29 19:57:40]
########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt ##########
JRT gives me a pop-up:
Could not create file "C:\Users\Tina\AppData\Local\Temp\jrt\clean_shortcut.vbs". Access is denied.
Rkill 2.9.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/Copyright 2008-2017 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.htmlProgram started at: 10/23/2017 08:18:39 PM in x64 mode.
Windows Version: Windows 10 Home
Checking for Windows services to stop:
* No malware services found to stop.
Checking for processes to terminate:
* No malware processes found to kill.
Checking Registry for malware related settings:
* No issues found in the Registry.
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
Performing miscellaneous checks:
* Windows Defender Disabled
[HKLM\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware" = dword:00000001
Searching for Missing Digital Signatures:
* No issues found.
Checking HOSTS File:
* HOSTS file entries found:
0.0.0.0 0.0.0.0 # fix for traceroute and netstat display anomaly
0.0.0.0 tracking.opencandy.com.s3.amazonaws.com
0.0.0.0 media.opencandy.com
0.0.0.0 cdn.opencandy.com
0.0.0.0 tracking.opencandy.com
0.0.0.0 api.opencandy.com
0.0.0.0 api.recommendedsw.com
0.0.0.0 rp.yefeneri2.com
0.0.0.0 os.yefeneri2.com
0.0.0.0 os2.yefeneri2.com
0.0.0.0 installer.betterinstaller.com
0.0.0.0 installer.filebulldog.com
0.0.0.0 d3oxtn1x3b8d7i.cloudfront.net
0.0.0.0 inno.bisrv.com
20 out of 44 HOSTS entries shown.
Please review HOSTS file for further entries.
Program finished at: 10/23/2017 08:21:12 PM
Execution time: 0 hours(s), 2 minute(s), and 33 seconds(s)
It's been a long day. Thank you, again, for your help.
DottieDo