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Author Topic: Touchpad Issues  (Read 2625 times)

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walkerloosa123

    Topic Starter


    Greenhorn

    • Experience: Familiar
    • OS: Windows 8
    Touchpad Issues
    « on: November 05, 2017, 07:55:14 AM »
    So a few weeks ago, my scrolling decided to go all wonky upon my Dell Inspiron 3542 restarting itself. It would flash up toward the top of the screen every time I scrolled, clicking accidentally on things a few times, and there were clear little boxes that seemed to trail after my cursor every time. By chance, while looking for a solution, I noticed there was a pen and touch section in my control panel that definitely wasn't there before. It was registering my laptop as a touch screen when it is not. Unfortunately, I couldn't find a method to disable it completely, but I found an option to disable being able to visibly see the touch scrolling, which took care of the clear boxes problem, but not the wayward cursor. It's probably also worth mentioning that on outside programs like Word, it would scroll properly. A few days ago, however, it decided to stop scrolling completely. It did for just a bit, when I first booted up my laptop, then stopped entirely. This is now the third day of this. And, when I booted it up this morning, I found my cursor to be very glitchy. I'll try to move it across the screen, and it will, increment by increment, pausing in between. All of my drivers are up to date. Every search I've done has proved fruitless. Any ideas or suggestions?

    patio

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    • OS: Windows 7
    Re: Touchpad Issues
    « Reply #1 on: November 05, 2017, 08:03:05 AM »
    Any Yellow !!'s in device manager ? ?...if so it's missing/corrupt drivers...

    Use your Service Tag # to find the proper ones at Dell's site.
    " Anyone who goes to a psychiatrist should have his head examined. "

    walkerloosa123

      Topic Starter


      Greenhorn

      • Experience: Familiar
      • OS: Windows 8
      Re: Touchpad Issues
      « Reply #2 on: November 05, 2017, 08:12:13 AM »
      Nope. Everything says the device is working properly.

      patio

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      Re: Touchpad Issues
      « Reply #3 on: November 05, 2017, 08:16:38 AM »
      Did you expand all the selections in DM...clik the + box next to each device on the Left...
      " Anyone who goes to a psychiatrist should have his head examined. "

      walkerloosa123

        Topic Starter


        Greenhorn

        • Experience: Familiar
        • OS: Windows 8
        Re: Touchpad Issues
        « Reply #4 on: November 05, 2017, 08:35:25 AM »
        There were no + boxes. I clicked on Mice and other pointing devices and clicked on the Dell touchpad option.

        patio

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        Re: Touchpad Issues
        « Reply #5 on: November 05, 2017, 08:40:23 AM »
        If the PC is re-starting itself there's likely a hardware issue.....what is new or changed since it worked ? ?
        " Anyone who goes to a psychiatrist should have his head examined. "

        Mark.



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        Re: Touchpad Issues
        « Reply #6 on: November 05, 2017, 02:19:41 PM »
        what touch pad manufacturer is it; ELAN, Synaptics, or other?

        I had an ELAN one when Win10 first got released where I had to disable it and let Windows use it's internal touch pad driver which worked for me.