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Author Topic: Broadband connection not working  (Read 3851 times)

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Parsa Nouri

    Topic Starter


    Greenhorn

    • Experience: Familiar
    • OS: Windows 10
    Broadband connection not working
    « on: November 06, 2017, 07:23:56 AM »
    Hi.
    I can connect to internet via direct ADSL/Wimax wi-fi connection. But these services are limited here.
    I need to use my unlimited internet service and it needs broadband connection.

    I can't connect via broadband connection.
    I choose the wifi, windows successfully connect to that, but when I want to enter username and password from "Broadband connection" this error happens:

    "Can't connect to Boradband Connection
    The modem (or other connecting device) has reported an error."

    Is there any relation between firewall and this problem?


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    DaveLembke



      Sage
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    Re: Broadband connection not working
    « Reply #1 on: November 06, 2017, 08:44:14 AM »
    Your other connection is DSL over a phone line. Are you connecting to a Cable Provider for broadband using a Coax cable connection for broadband. Broadband modems have a Coax connection to them and this requires coax connection and a service provider that offers broadband. Maybe there is some info missing from your initial posts here and you do have a cable provider for broadband connection?

    Mark.



      Adviser
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    Re: Broadband connection not working
    « Reply #2 on: November 06, 2017, 01:53:57 PM »
    perhaps directly contacting your Internet Service Provider's tech support number would be best in this case.