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Author Topic: Windows 7 Pro won't update  (Read 1304 times)

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02bin3

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    Windows 7 Pro won't update
    « on: December 22, 2017, 06:08:32 AM »
    I've been trying to get Windows 7 Pro to update and I get the following message:

    [attachment deleted by admin to conserve space]

    DaveLembke



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    Re: Windows 7 Pro won't update
    « Reply #1 on: December 22, 2017, 06:13:18 AM »
    Has this computer ever received updates before?

    Has this system ever been infected with malware?

    Is this version of Windows 7 Pro legitimate or a cracked install off a download? ( Many cracked versions out there I have heard have update locks on them to prevent the system getting flagged by Microsoft as "You could be the victim of Piracy, Not a Genuine Windows Installation... etc")

    Was this system once a corporate computer where it would have gotten its updates from a local server service to where its a group policy setting to disallow local computer control of updates?

    Do you have the system recovery media if you need to reinstall clean the OS to the computer?

    02bin3

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      Re: Windows 7 Pro won't update
      « Reply #2 on: December 22, 2017, 06:25:34 AM »
      I've been getting updates on this system for many years.
      It has never been infected with malware to my knowledge.  I run Malwarebytes, Spyblaster, Kaspersky Total Security, CCleaner
      It is not a pirated version of Windows 7 Pro.  I'm not computer savvy enough to know how to even get one, never mind installing a pirated version.
      It was never part of a corporation.  Strictly Home Computer.
      I have the original Windows 7 Pro CD from which I installed it.
      I have no idea how to do reinstall clean the OS.
      Thank you for your response.

      patio

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      Re: Windows 7 Pro won't update
      « Reply #3 on: December 22, 2017, 07:52:24 AM »
         
       
      " Anyone who goes to a psychiatrist should have his head examined. "

      02bin3

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        Re: Windows 7 Pro won't update
        « Reply #4 on: December 22, 2017, 08:17:25 AM »
        I just tried to get Windows to update again and it took a very, very long time for the window to load.  When it did there is a very strange button on it which I did not click on.

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        patio

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        Re: Windows 7 Pro won't update
        « Reply #5 on: December 22, 2017, 08:21:39 AM »
        Clik it....NOTE do NOT interrupt it if the update process starts...
           
         
        " Anyone who goes to a psychiatrist should have his head examined. "

        02bin3

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          Re: Windows 7 Pro won't update
          « Reply #6 on: December 22, 2017, 11:11:09 AM »
          I've clicked on the button several times, however, it doesn't "depress" as buttons do when clicked on, and nothing happens.  I've let it just sit for a while as the window itself when it initially loads takes quite a while, so I figured that possibly it might be the same for clicking on the button.

          Techjourney



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            Re: Windows 7 Pro won't update
            « Reply #7 on: December 22, 2017, 12:20:13 PM »
            Looks like the Update Service isn't running. Enter the following from Elevated command prompt

            net start wuauserv

            02bin3

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              Re: Windows 7 Pro won't update
              « Reply #8 on: December 22, 2017, 06:11:13 PM »
              I wasn't exactly sure as to what 'net start wuauserv' meant so I googled it and found some other suggestions to try before doing as you suggested.  The easiest one was to change the settings to "never update' and Save, then restart, and then change the settings once again.  Voila!  It worked!  But I never would have found it had it not been for your suggestion.  Thank you.  My computer is now up to date.

              Quantos



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              Re: Windows 7 Pro won't update
              « Reply #9 on: December 23, 2017, 11:20:36 PM »
              Glad to hear that you solved it, that's good detective work
              "Ah the agony, ah the shame, making one man's privates - public for a game..."  Mel Brooks