Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: No sound and can't play online videos  (Read 2433 times)

0 Members and 1 Guest are viewing this topic.

carlabelle

    Topic Starter


    Newbie

    • Experience: Familiar
    • OS: Windows 10
    No sound and can't play online videos
    « on: January 03, 2018, 03:28:48 PM »
    Hi,

    I have a HP Pavilion laptop which is nearly two years old. I've only just got it back from the company that sold it to me as it started only switching on intermittently and they took it in and replaced the hard drive. Today is the second time I've used it since getting it back and while watching a video the sound stopped. Then a little while later when trying to fix the sound issue I noticed that I can't play videos at all. I've tried different browsers and multiple sites and it seems as though I have can't play any videos and I have no sound. I'm really frustrated as I've been without it for over a month while haggling with the company to get it fixed and now this. Anyone have any ideas on what this might be? Do I need to take it back to the company again? Any help would be much appreciated.

    Thanks,
    Carla

    carlabelle

      Topic Starter


      Newbie

      • Experience: Familiar
      • OS: Windows 10
      Re: No sound and can't play online videos
      « Reply #1 on: January 07, 2018, 01:56:47 PM »
      Thanks rosbert. Have managed to fix it now thankfully!