micro ad card

[bob1286]

My wife just recently, got a new phone an we took the micro card out of her old phone which, has pictures of
The kids an videos. Its showing that there is no files but, that tge space is used

[VintronNZ]

Hi Bob

I'm not sure what card you are meaning. These days there is the simm card supplied by the cellphone company, the phones internal memory and then you could have a micro sd card for additional storage. The movies and photos will either be on the old phones internal memory or the micro sd card. If the old phone is still working it would be best to make a copy of the photo's and movies to a computer and then copy the one's you want onto the new phone.
It's a good idea  to have a regular backup in the cloud or a local copy. If you are interested in how to do this I will need a make and model of the new phone to get detailed instructions.

[bob1286]

Not sure what that has to do with it not seeing the card

[patio]

1st off it's a micro SD card...not Ad.

Secondly have you tried moving them to the PC using the old phone ? ?...not all phone formats are the same and i suspect this is the issue...

[bob1286]

Its A android phone an thought it would take without issues. It auto corrected for some reason. Now the old phone won't see the files