Ever since last night, my Avira antivirus has failed to update every 2 hours like its supposed to. I thought the server was down, but today when I checked, it wasn't. Even stranger, I tried going to their site and could not! On my computer anyway; I ran Malwarebytes but found no viruses.
I was able to access the site via my phone and found a few options. One was deleting a file that might be locked waiting for a reboot; another was reinstalling the program. I chose the latter, but since I had no access to the official site I got it from Cnet.
I have by now uninstalled Avira and am currently installing it again. I hope? It seems to have stopped at 75%.
I also called customer Service (on my phone) and has passed on to a technician who had me download something called Supremo. exe. Suddenly realizing that might be a trick, I stopped the download and ended the call. Yeah I'm getting paranoid by now.
For the record, in addition to Malwarebytes I have Windows Defender, so I might not need Avira at all. So, my questions are:
*have I handled things well or have I screwed up?
*what could be going on and how can it be fixed?
Any feedback is appreciated.