OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, Intel64 Family 6 Model 142 Stepping 9
Processor Count: 4
RAM: 16282 Mb
Graphics Card: Intel(R) HD Graphics 620, 1024 Mb
Hard Drives: C: 223 GB (169 GB Free);
Motherboard: Dell Inc., 04M49V
Antivirus: Windows Defender, Enabled and Updated
Got a new Dell inspiron 1567....and after loading all my programs on it, upgrading the RAM to 16GB (which I did as soon as I got the machine) I started getting BSOD......every different kinda errors you can think of. So I called Dell and as you know most of their tech support is a joke....they wanted me to send the computer back in to replace the MB.....I don't believe it's athe MB. So they insisted that I reset the system...which I did....it ran good for about two days and then this morning it gave me the following....
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2/11/2018 11:06:10 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-BV3IAME
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2018-02-11T18:06:10.931164100Z" />
<EventRecordID>1180</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-BV3IAME</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">247</Data>
<Data Name="BugcheckParameter1">0x400c8285a10</Data>
<Data Name="BugcheckParameter2">0x281570a3d486</Data>
<Data Name="BugcheckParameter3">0xffffd7ea8f5c2b79</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">4</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
SO I ran "WHO CRASHED" and this is what it said
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2/11/2018 11:06:10 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-BV3IAME
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2018-02-11T18:06:10.931164100Z" />
<EventRecordID>1180</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-BV3IAME</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">247</Data>
<Data Name="BugcheckParameter1">0x400c8285a10</Data>
<Data Name="BugcheckParameter2">0x281570a3d486</Data>
<Data Name="BugcheckParameter3">0xffffd7ea8f5c2b79</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">4</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
I am out of options......I've been fighting this since December.....does ANYBODY have any idea what I need to do?? I have ran every freakin hardware and software diagnostic I can....all of them said no issues. I also have reset the RAM.....nothing does any good.
