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Author Topic: Computer Freeze  (Read 8834 times)

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Djer94

    Topic Starter


    Greenhorn

    • Experience: Beginner
    • OS: Windows 8
    Computer Freeze
    « on: February 12, 2018, 06:57:54 PM »
    so it just started happening a week ago my computer would randomly freeze as in just freeze sometimes I can move the mouse on the screen.

    ex. it froze with me on google chrome and I could get off it but the mouse moves the keyboard doesn't I cant bring up task manager or go to the desktop. (this is posted here because I don't know if it is software or hardware problem)

    DaveLembke



      Sage
    • Thanked: 662
    • Certifications: List
    • Computer: Specs
    • Experience: Expert
    • OS: Windows 10
    Re: Computer Freeze
    « Reply #1 on: February 15, 2018, 11:14:01 AM »
    Testing system RAM with memtest86 can verify that your RAM is good.
    CrystalDiskInfo can be used to verify hard drive or SSD health.
    Speedfan can be used to test for an overheating condition.

    Memtest86 would boot off of a bootable USB stick or a CD or DVD disc that you burn. The other 2 softwares require the system healthy enough to run them without locking up.

    SuperDave

    • Malware Removal Specialist


    • Genius
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    • OS: Windows 10
    Re: Computer Freeze
    « Reply #2 on: February 15, 2018, 12:12:09 PM »
    How much free space do you have on your C drive? Click on  "My Computer" right-click the C drive and select Properties.
    Windows 8 and Windows 10 dual boot with two SSD's

    Djer94

      Topic Starter


      Greenhorn

      • Experience: Beginner
      • OS: Windows 8
      Re: Computer Freeze
      « Reply #3 on: February 16, 2018, 09:10:12 PM »
       i have 637gb free on my C drive since my post i did a system restore on my computer because a day prior to my problem starting my anti virus was turned off so on some advice from a certified technician i know i restored it and it hasnt happened since

      Djer94

        Topic Starter


        Greenhorn

        • Experience: Beginner
        • OS: Windows 8
        Re: Computer Freeze
        « Reply #4 on: March 08, 2018, 05:05:16 PM »
        can your graphics card cause it to freeze?

        Geek-9pm


          Mastermind
        • Geek After Dark
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          • Gekk9pm bnlog
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        • Computer: Specs
        • Experience: Expert
        • OS: Windows 10
        Re: Computer Freeze
        « Reply #5 on: March 08, 2018, 06:54:10 PM »
        can your graphics card cause it to freeze?
        Yes.
        If your motherboard has a build-in VGA, Try using it.