Hijack This Log

[Viveca]

Hi,

I have used your tool to analyze my HiJack This log, but I don't understand everthing, maybe you could please help?

Please see attachment.

Kind regards,

Viveca

[attachment deleted by admin to conserve space]

[SuperDave]

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
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HJT is an old, outdated scanner. What symptoms are you experiencing on your computer? Why did you post in this forum?

[Viveca]

Hi Dave,

I think my e-mail has been hacked.

Kind regards,

Vivcea

[SuperDave]

Hi Dave,

I think my e-mail has been hacked.

Kind regards,

Vivcea

Change your email password. That should cure the problem. Make sure it is a strong password including one Capital letter and some numbers.

[Viveca]

No, noone accept me has logged in to the account according to the log file.

Can you see anything in the Hijack file?

Kind regards,

Viveca

[SuperDave]

Hijackthis is an obsolete scanner. Why do you think your email has been hacked? What do you use for email?