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Author Topic: Dump File  (Read 2660 times)

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High1

    Topic Starter


    Apprentice

    Thanked: 2
    Dump File
    « on: April 01, 2018, 04:13:24 PM »
    Hello

    As I start my PC, I get a message pointing me to this file:

    C/Windows/Temp/BitDefenderThreatScanner.dmp and the message advises me to contact the creator of it - I don't know who that is. It is a Dump File of 0KB.

    Can I delete that file, please?

    Thanks
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    spankBot



      Rookie
    • I am Kane. I will help you.
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    • Experience: Experienced
    • OS: Windows 7
    Re: Dump File
    « Reply #1 on: April 01, 2018, 04:20:42 PM »
    As I understand it there are patches for this issue. Usually following a BD update. Do you indeed have Bitdefender installed?
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    DaveLembke



      Sage
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    • Computer: Specs
    • Experience: Expert
    • OS: Windows 10
    Re: Dump File
    « Reply #2 on: April 02, 2018, 08:44:34 PM »
    Looks like your infected with something pretending to be bit defender and they want you to contact them so that they can infect you further and possibly get your credit card. Install malwarebytes and perform a full scan. I have a feeling your going to have some problems detected that it should clean up!
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