We can help...how old is the Laptop and do you have a Model # ? ? Dell INSPIRON 1525 service tag 719zrh1 but I upgraded the CPU from Celeron 550 to T8100 @ 2.10GHz and added memory 1GB to 4GB.
Also what version of Windows are you running ? ?...os it DOS ? I don't run Windows I use Linux since 2001. I running Dos 6.22 from a bootable 1 GB USB. I am doing this to have something to do. I have this Software in question in my basement.