Device Manager error code 31

[msaylors]

I need help fixing my computer,my cd-rom drives don't work at all and I get a device manager error code 31, and I can't figure out how to fix.Devive manager said to look in properties but I didnt see anything. Will information from my computer. Thank you.

--Device      PNP Device ID      Error Code
MITSUMI CD-ROM FX4821T!A      IDE\CDROMMITSUMI_CD-ROM_FX4821T!A________________F03D____\5&230D196C&0&0.1.0      31
SONY CD-RW  CRX175A1      IDE\CDROMSONY_CD-RW__CRX175A1____________________5YS2____\5&35C6CA11&0&0.0.0      31
----------------------------------------------------------------------

System Information report written at: 12/21/2005 06:51:35 AM
[Conflicts/Sharing]

Resource      Device
IRQ 9      Microsoft ACPI-Compliant System
IRQ 9      NVidia Vanta
IRQ 9      Intel 82371AB/EB PCI to USB Universal Host Controller
IRQ 9      OHCI Compliant IEEE 1394 Host Controller
IRQ 9      Creative AudioPCI (ES1371,ES1373) (WDM)
IRQ 9      Telepath Internet 56K WinModem
IRQ 9      NEC PCI to USB Open Host Controller
IRQ 9      NEC PCI to USB Open Host Controller
IRQ 9      NEC USB Enhanced Host Controller
IRQ 9      Linksys LNE100TX(v5) Fast Ethernet Adapter

[Tadracket]

Wow, you got all that stuff using IRQ 9? This is a Win98 machine? Have you updated the drivers? From what I understand, this code reports a problem with the device not working because it depends on another device that is probably not working. With the two drives throwing errors, I would be concerned it is the IDE controller. Could be a ribbon cable maybe. Need more info: age, ram, cpu, OS, etc. Whatever you got.

[msaylors]

Here's some more information,hope this helps you to help me.Thank you.

<<< System Summary >>>

 > Mainboard : GATEWAY Tabor3 WS440BX

 > Chipset : Intel i440BX/ZX

 > Processor : Intel Pentium III @ 448 MHz

 > Physical Memory : 320 MB (2 x 64 SDRAM PC100 @ 100 MHz)

 > Video Card : Nvidia Corp VANTA / VANTA LT [NVVANTA]

 > Hard Disk : WDC WD800JB-00ETA0 (80 GB)

 > CD-Rom Drive : FX4821T

 > CD-Rom Drive : SONY    CD-RW  CRX175A1

 > Monitor Type : Dell Computer DELL D1028L 15 inchs

 > Network Card : ADMtek AN983 FastNIC PCI 10/100 Fast Ethernet Adapter

 > Operating System : Microsoft Windows 2000 Professionnal 5.00.2195 Service Pack 4