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Author Topic: Black screen booting and windows update problems (7 Pro)  (Read 2972 times)

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deebingo

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    Black screen booting and windows update problems (7 Pro)
    « on: June 06, 2018, 05:49:06 PM »
    Hello,

    Recently for no known reason (no new software or hardware added) my pc will sometimes "turn on" when i hit the power button but my monitors will not display anything.  After sometimes hitting the reset button 1-3 more times I will get a normal boot with windows loading screen and be able to log into windows.  I updated my Nvidia drivers to the latest drivers soon after this started and the issue is still persistent.  I then went to check if there were any new Windows Updates that could be related to the issue.  Windows Update indicates 7 "important" updates with 5 of the 7 being security updates.  When i try to update it fails to install all 7 and sometimes gives me error code: 800F0900, and occasionally after a restart it will also give me error code 80246007.

    I have researched some of the fixes for these issues and have tried almost everything suggested such as:

    disabling AVG and firewall when trying to run windows updates
    using network diagnostic tool
    using windows update troubleshooter
    cleaning up registry errors with CCCleaner
    Running full scan with AVG, MalwareBytes, SuperAnti-Spyware free editions
    Running System Update Readiness tool
    Running sfc /scannow tool

    None of these methods have indicated any errors or corruptions were present.  I do not know what to do anymore at this point.  Any help would be greatly appreciated!

    SPECS:

    Windows 7 Pro SP1 (upgraded from home edition, do not have working disc anymore)
    Intel Core i7-3820 @3.6GHz
    ASRock x79 Extreme6/GB LGA 2011 Mobo
    24GB (6x4gb) Kingston Hyper X DDR3 SDRAM 1600Mhz
    ASUS ROG OC STRIX GTX 1070 8GB
    910W PC Power and Cooling PSU

    -Dee


    patio

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    Re: Black screen booting and windows update problems (7 Pro)
    « Reply #1 on: June 06, 2018, 06:33:05 PM »
    Update issues are a Free phone call to live support at MS...

    Meanwhile i would try reverting back to the original drivers that shipped with the card...new drivers ain't always better drivers.
    " Anyone who goes to a psychiatrist should have his head examined. "

    kevincook



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      • OS: Unknown
      Re: Black screen booting and windows update problems (7 Pro)
      « Reply #2 on: June 08, 2018, 12:27:31 AM »
      If you faced this type of problem then follow this steps-

      1- Click the start button and go to the control panel
      2- Select system and security and then select windows update
      3-  On the left pane select the option that reads “Update History”, this will show all the updates and those that have failed, along with the error code.

      check the services related to the windows update are started and set to automatic on the computer.   follow this steps

      1-  Click the start button, and then, in the Search box, type services.msc, and then press enter.
      2-  In-service list, look for the below-mentioned services and make sure that service is started and set automatic

      Otherwise, Try installing each update manually and check.
      and please run the network dignostic tool incase of internet failure.

      stuart85



        Greenhorn

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        • OS: Windows 7
        Re: Black screen booting and windows update problems (7 Pro)
        « Reply #3 on: July 06, 2018, 06:09:49 AM »
        Restore your computer by following below steps:
        1.Go to start menu
        2.Write Restore in the search bar.
        3.Open restore window.
        4.Click on next button.

        Please see the attached image

        5. Select restore point .
        6. Restore your computer to an earlier restore point.