The computer suddenly changed settings.

[longshinshen]

This time, I got that condition.
I updated the new chrome version and the next day when I restarted the word "Hi" appeared and win was like that.
But this time I think the file system has problems. (Unknown cause is malicious code, conflict or a vandal...)
Checked for norton security still working.
Icon icons on the taskbar do not appear.
This computer and controlpanel icons did not appear on the desktop. The controlpanel did not appear in the directory tree in the window. Pc setting was not able to open and the win app did not open.
Turned off and restarted it nothing. Usernames and passwords are normal.
Trying to create a user but the results have not changed.
system restore useless.
When I checked to show hidden files, it did not work. It just flashed off and off...
I think the user has changed permissions on the system and tried to fix the pc setting and win app to see if everything is back to normal.
sfc /scannow
DISM.exe /Online /Cleanup-image /Restorehealth
Successful but not help.
I used acronis true image to go back to the OS a year ago and it took me a while to update my entire win.
Does anyone know the cause and solution?

[SuperDave]

Run the scans and post the logs here.

[longshinshen]

I scanned it with norton security and nothing was wrong.
File system has problems and it changes the settings of win.
Previous times may have been malicious but this time I think the installation conflicts.
My problem is that the pc setting does not work and the win app, winstore is the same and how can it work again?
sorry for bothering. I do not know what this topic belongs to...

[Allan]

I'm moving this back to Windows from the Malware Forum. The OP won't run scans and says it isn't a malware issue.

[patio]

If he won't take advice given you should move it to Off Topic...