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Author Topic: how i reset bios facing lots of trouble s with acer e15 laptop  (Read 10001 times)

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mani774455

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    hi to all,
    foa when i got this laptop for repair, bios was locked, password which client don't remember.

    secondly i tried to install windows 7 on win10
    after that when i turn the lappy on it says "windows boot manager has been blocked by the current security policy'
    when i click on that it says"no bootable device. hitany key"
    again i click ok then another screen pop up which says
    " boot option menu 1. windows boot manager"
    but i cannot select anything in there.
    when i press enter it again restart the laptop.

    other problems which relate to this problem is my f2 key does not work.
    please i am in trouble it's not an easy solution it's a real technical issue which has happened with me.

    nil

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      Re: how i reset bios facing lots of trouble s with acer e15 laptop
      « Reply #1 on: August 29, 2018, 06:27:30 PM »
      Contact the laptop manufacturer. They will tell you how to proceed.
      Do not communicate by sharing memory; instead, share memory by communicating.

      --Effective Go

      patio

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      Re: how i reset bios facing lots of trouble s with acer e15 laptop
      « Reply #2 on: August 29, 2018, 06:32:01 PM »
      USE an external keyboard
      " Anyone who goes to a psychiatrist should have his head examined. "

      Geek-9pm


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      Re: how i reset bios facing lots of trouble s with acer e15 laptop
      « Reply #3 on: August 29, 2018, 10:28:30 PM »
      Many, maybe all, major laptop makers have made it hard to use a stolen laptop.
      Any user who has forgotten his password must contact the maker of the laptop.

      There are a few sites that claim you can reset the password yourself.
      But such tricks will not work if the user has made use of all the security features builtin into modern laptops.

      Also, stolen laptops can now be traced inside the USA. This feature is enabled when a user resets a firmware password without contacting the manufacture.

      No, I did not say the poster is a crook. I am just trying to explain why is is now so hard to crack a laptop password. He must contact the maker of the laptop.

      DaveLembke



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      Re: how i reset bios facing lots of trouble s with acer e15 laptop
      « Reply #4 on: August 30, 2018, 08:14:09 AM »
      Quote
      Also, stolen laptops can now be traced inside the USA. This feature is enabled when a user resets a firmware password without contacting the manufacture.

      Curious where the article is for this Geek? First time I heard about this. Seen articles online where people are able to desolder a ROM chip from a unlocked BIOS donor board and swap out the locked ROM and have a functional laptop. Never heard of any feature where if a ROM is unlocked without the manufacturer doing so it flags itself.

      BC_Programmer


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      Re: how i reset bios facing lots of trouble s with acer e15 laptop
      « Reply #5 on: August 30, 2018, 10:38:16 AM »
      Curious where the article is for this Geek?

      We'll need a proctologist to find that one, I suspect.
      I was trying to dereference Null Pointers before it was cool.

      patio

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      Re: how i reset bios facing lots of trouble s with acer e15 laptop
      « Reply #6 on: August 30, 2018, 03:32:32 PM »
       ;D       8)
      " Anyone who goes to a psychiatrist should have his head examined. "

      Geek-9pm


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      Re: how i reset bios facing lots of trouble s with acer e15 laptop
      « Reply #7 on: August 30, 2018, 10:04:17 PM »
      It is the law.
      Quote
      Since Aug 12, 2014, the “kill switch” is mandatory in California in all new smartphones manufactured after July 1, 2015. Other jurisdictions followed
      Some, not all, laptops also have this thing.

      BC_Programmer


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      Re: how i reset bios facing lots of trouble s with acer e15 laptop
      « Reply #8 on: August 31, 2018, 12:05:45 AM »
      A law in one specific state that requires new phones to be sold with a Kill-switch that disables them if lost or stolen doesn't seem to translate to "stolen laptops can now be traced inside the USA"
      I was trying to dereference Null Pointers before it was cool.

      Geek-9pm


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      Re: how i reset bios facing lots of trouble s with acer e15 laptop
      « Reply #9 on: August 31, 2018, 01:19:58 AM »
      My intent was to warn the OP of a potential issue.  :)

      He was asked to 'repair' a laptop form somebody who did not remember his password. Really? How could he forget it if he used it often? And if he did not use it often, how did it get broke?

      If the laptop was stolen, and if the real owner was very smart, and if that model had the software, then the repair man could brick the laptop trying to 'fix' it.

      The California law gave rise to a number of software and hardware companies that make available the tools that would do the job for laptops.

      In the first post the OP said:
      Quote
      "windows boot manager has been blocked by the current security policy'
      Why would it do thaht?

      Here is the point: If some stranger asks you to fix his laptop and it has recent hardware and software, and the 'owner' says he forgot the password, tell him you u have to contact the manufacturer.  8)

      BC_Programmer


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      Re: how i reset bios facing lots of trouble s with acer e15 laptop
      « Reply #10 on: August 31, 2018, 01:37:34 AM »
      That's a good point regarding the BIOS password for sure, certainly raises some questions.


      Why would it do thaht?

      Though I can answer this one: It's because Secure Boot is enabled and therefore the System doesn't allow the Windows 7 Installation Disc's Boot Loader to load since it isn't signed by a key in the BIOS. Of course, being unable to access the BIOS because of a "forgotten password" means that cannot be changed without knowing the password (or bypassing it, which we don't typically help with here)
      I was trying to dereference Null Pointers before it was cool.