My intent was to warn the OP of a potential issue.
He was asked to 'repair' a laptop form somebody who did not remember his password. Really? How could he forget it if he used it often? And if he did not use it often, how did it get broke?
If the laptop was stolen, and if the real owner was very smart, and if that model had the software, then the repair man could brick the laptop trying to 'fix' it.
The California law gave rise to a number of software and hardware companies that make available the tools that would do the job for laptops.
In the first post the OP said:
"windows boot manager has been blocked by the current security policy'
Why would it do thaht?
Here is the point: If some stranger asks you to fix his laptop and it has recent hardware and software, and the 'owner' says he forgot the password, tell him you u have to contact the manufacturer.