Hello all, I usually don't post on these tech support forums but the problem I have is driving me crazy, and I don't have the luxury to drop off my laptop at a repair place for 1+ week.
The problem is basically what I said in the title. I'm using an Asus Q525, Windows 10, and whenever I play any kind of sound on my laptop, either headphones plugged in or not, there's this really annoying cracking sound that sometimes is bearable because it's soft, but sometimes it's really noticeable and I can't listen to anything. I know it's a laptop problem and not my headphones because my headphones work just fine with other devices.
I tried pretty much all of the troubleshooting tips I already found online. Since I'm no techie, I really don't want to open up my laptop to find out the hardware issue. Here's a laundry list of things I tried:
- Updating my audio driver
- Changing sound format to 16 bit DVD Quality
- Disabling sound enhancement
- Uninstalling Realtek High Defn Audio from device manager and installing High Defn Audio (not Realtek)
(I had to give up on this one because no sound refused to play after I did this, so I reverted back to Realtek)
- Changing power settings so that the min processor state is set at 100%.
Literally nothing works. When I did the 4th bullet point (after I reinstalled Realtek), the problem actually seemed to go away but it came right back after 5 mins or so. I'd very much appreciate any help.