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Author Topic: Can't get my printer going  (Read 1912 times)

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lisashomeoffice

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    • OS: Windows 10
    Can't get my printer going
    « on: February 24, 2019, 08:58:18 PM »
    A few days ago, some Windows updates were downloaded.  Now, I'm having problems getting it to print.  I've unplugged the power cord, the USB cord, I've tried to get a test print, I've purged, cancelled printing, installing a new driver, etc.  I've heard that sometimes after downloads are done that they are capable of keeping the printer from printing. Has anybody had this problem before?  I'm thinking that the updates might be the issue; however, I'm not sure.  Any suggestions?  Thank you in advance for any help.


    Dell Inspiron 3650
    Processor Intel(R)  3.70 ghz
    installed Ram 8.00 GB
    Win 10

    lisashomeoffice

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      Beginner

      • Computer: Specs
      • Experience: Familiar
      • OS: Windows 10
      Re: Can't get my printer going
      « Reply #1 on: February 27, 2019, 11:28:06 AM »
      Hello,

      I just wanted to let you guys know that I found a solution for my printing issues.  There is a download called Scan Doctor that I downloaded and it fixed the issues.  Apparently, there have been some problems with this printer and Win 10.  Thanks.

      Geek-9pm


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      Re: Can't get my printer going
      « Reply #2 on: February 27, 2019, 01:28:04 PM »
      lisashomeoffice,
      Thanks for sharing.
      Would you tell use what printer gave yu trouble?