Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: ASUS CG series  (Read 4840 times)

0 Members and 1 Guest are viewing this topic.

mizhepzibah

    Topic Starter


    Rookie

    ASUS CG series
    « on: August 03, 2019, 05:11:20 PM »
    I have an ASUS computer with two hard drives: first drive has Vista, which is working fine, and second drive has 7 with win explorer constantly restarting. I have gone through the process of trying to repair and also go back to a restore point; I have also tried disconnecting everything extraneous. It seems the OS is corrupted, but I have lost the discs that I used to install it, so can't use them to repair. I bought a repair USB thumb drive, but don't have the option of booting from USB on the boot menu, only "boot from removable device" which doesn't seem to work. I think that if I can get to the activation key information that's stored on the E drive through the C drive, I can download a repair. Any suggestions?

    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1769
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    Re: ASUS CG series
    « Reply #1 on: August 03, 2019, 07:30:56 PM »
    Disconnect the Vista HDD and boot to the win 7 USB stik and do a repair install...after all is good you can re-connect the Vista drive.
    " Anyone who goes to a psychiatrist should have his head examined. "

    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1769
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    Re: ASUS CG series
    « Reply #2 on: August 03, 2019, 07:32:27 PM »
    PS...to boot from USB you need to enter the BIOS and set USB as 1st boot device.
    " Anyone who goes to a psychiatrist should have his head examined. "

    mizhepzibah

      Topic Starter


      Rookie

      Re: ASUS CG series
      « Reply #3 on: August 04, 2019, 11:42:03 PM »
      I am sorry to say that I spent the majority of the day trying to use the repair stik to do a repair install to the 7 drive, but was not successful. Once the Vista drive was disconnected, the 7 drive was not accessible. The error message said "insert boot media and hit any button," but doing that only caused the error message to repeat. I finally figured out to hit F8 at startup, which got me to being able to choose the Patriot USB. Using the stik, I was given the same five options for recovery that I found on the 7 drive itself (none of which made any difference).

      Doing a little more research, I found a program which displayed the key for the OS I have on the 7 drive--do I now download an ISO file? I'm not sure what exactly that is, but I'm not ready to erase what's currently on the drive. I'd appreciate whatever guidance I can get at this time.

      Thanks.