Microsoft > Windows Vista and 7

Really Strange

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SuperDave:
This does not appear to be a malware related so I will move this thread to the Windows 7 forum and perhaps someone there will be able to help.

Geek-9pm:
You said you gave:

--- Quote ---HP Pavilion G Series (G7)
Windows 7 (version 2)
--- End quote ---
How long have you had it? Have you ever done any replacement ore repair work on it?  Have you ever replace the hard drive?

Have you run memory tests?

Can you boot from a diagnostic USB stick?

In the BIOS setup there is a way to boot from a USB stick. But first you have to get or make such a USB thing. A friend with a good PC or laptop can help you make one. Here is a recent item on Computer Hope.
https://www.computerhope.com/issues/ch001366.htm
Another like it:
https://www.computerhope.com/jargon/u/ubcd.htm

The objective is to see if the laptop itself is OK. The USB stick runs without the hare drive, so that gives us a way to verify the laptop hardware without dependency on the hard drive.  But a memory problem might also be the issue. The diagnostic programs have  tests for memory also.

You may  need the help of a friend who has done this before. But you can do it h yourself if you have patience.
But as a last resort you can buy a diagnostic USB l product already to go, but do not pay a lot for it.  Some of these are real rib-offs.

Do you want to try using a diagnostic USB thing?  :)
 

Lady Negan:
Hello,

I've not done anything at all to this laptop since I bought it. I do have access to another computer, which I am sure will help loads so yes, I would definitely like to try the USB thing that you have mentioned.

Thank you.

Geek-9pm:
Here are some links to earlier posts and articles on this site.
They tell about how you mike a USB stick into a bookable diagnostic thing.
https://www.computerhope.com/issues/ch001366.htm
Also,, most Linux boot CDs can be use for some simple tests. The Linux installer has an option where you 'demo Linux without used any space on the hard drive. Most of these can be make into a USB device.
A popular diagnostic is the UBCD, which can likewise can go on USB.
Look at this:

How to boot UBCD from a USB drive
The is a well done article you will find helpful.

--- Quote ---The UBCD is a great tool for any technicians or users tool belt to troubleshoot common computer-related issues. However, it's a burden to carry a CD with you everywhere, which is why making a bootable USB flash drive with UBCD can be a lifesaver. Below are the steps on how to make a bootable UBCD that boots from a flash drive.
--- End quote ---
Many here have  recommend this tool. Me too.  8)

Maybe a memory issue?
Memory testing:
https://www.computerhope.com/issues/ch000708.htm

Lady Negan:
Thank you for your response! I'm going through the steps of creating a USB boot drive and have come up on a problem on Step 6. I get this error:

"bootsect.exe/nt60 h:
'bootsect.exe/nt60 h:' is not recognized as an internal or external command, operable program or batch file"

What did I do wrong? :(

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