Microsoft > Windows NT/2000

'JAM INSIDE'

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Jeffrey:
I have a Brother DCP-7065DN. Recently,  when I push to print, the printer stops working and displays a message saying 'jam inside'. The problem is that there isn't any jam! I press the 'start' button and everything returns to normal - until the same thing happens again - sometimes several times a day. Can anyone help me to cure this problem?

Salmon Trout:
Optical sensors (that detect jams because paper is outside the normal path) can be fooled by small pieces of paper debris, loose toner, dust, etc. Try cleaning.

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