A cable modem is what you have if you have Internet via a cable TV company, like st Comcast, Charter, and Cox.This is about a class action suit in 2017 against some cable modem makers.
Wait, before you skip over this, consider the issue here. Here in the USA it is very hard or impossible for an individual to sue a company for a defective product. So a class action suit has to be started to get big companies to pay attention. Maybe this relates to a product you have. Read the link please.
https://stopthecap.com/2017/04/26/class-action-lawsuits-hit-cable-modem-manufacturers-widely-reported-defect/Two separate class action cases have been filed this month in Calfornia courts alleging “serious defects” in the Netgear CM700 and Arris SURFboard SB6190 — both newer DOCSIS 3.0 modems. But those modems are not the only ones affected by a serious firmware bug that can dramatically degrade internet performance.
Both modems rely on a relatively new Intel Puma 6 chipset, which some media outlets have also implicated in similar defects in a variety of cable modems including the Hitron CGNV4, the Compal CH7465-LG, and Puma 6-based modems like Virgin Media’s Hub 3 and Comcast’s top-end Xfinity boxes. Other newer modems branded by Linksys and Cisco also use the same system-on-chip and may also be affected. ..
Hey! I have a Arris SURFboard
Maybe that is my problem
Does anybody know more about this? Was the action finished? How can I know if if my modem is a bad one?