Yes, I suppose it is a new problem. And NO I am not blond!! Yes I did reboot and test again, and it actually installed 1 of the 4 downloaded components. I guess it's a Microsoft problem now, huh? I really appreciate all the help you have given me, and I still say you guys are the most helpful and the fastest of all the forums I have used. Sorry if I wasn't specific enough in my answers, I'm still relatively new to this.