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Author Topic: HP Photosmart C3100 Not Working Properly  (Read 6074 times)

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Flying Toaster

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    HP Photosmart C3100 Not Working Properly
    « on: May 11, 2020, 02:42:53 PM »
    If I try to print anything nothing happens, even though there's a file is in the queue.

    The top off the queue window has HP Photosmart C3100 series - Use Printer Offline. I tried doing something about that but my hardware knowledge is very limited.

    A second problem is whenever I turn on the printer a test page is automatically printed. In the past I've just left it on to avoid this. Then it becomes a trade off of
    saving ink at the cost of electricity and eventually it just gets turned off.

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    - Philip J. Fry

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    Re: HP Photosmart C3100 Not Working Properly
    « Reply #1 on: May 11, 2020, 04:14:54 PM »
    In the queue Window uncheck "Use printer offline" under the "Printer" menu.

    From what I can find, the printer will print an alignment page when it detects the ink cartridges were changed. However, if that fails, it will try it again the next time it turns on. So it seems the alignment is failing.
    I was trying to dereference Null Pointers before it was cool.

    Flying Toaster

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      Re: HP Photosmart C3100 Not Working Properly
      « Reply #2 on: May 11, 2020, 05:07:21 PM »
      Is that an easy fix or a hardware problem?
      "I don't like having discs crammed into me... unless they're Oreos... and then only in the mouth."
      - Philip J. Fry