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Author Topic: Can not uninstall  (Read 32347 times)

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lyndhurst

    Topic Starter


    Beginner

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    Can not uninstall
    « on: June 12, 2022, 06:28:40 AM »
     Windows7   All in one Printer Brother  MFC-J270W
      Can Not Uninstall Printer because it is not on the List
      Of installed Programs.

      ( Problem is with the Scanner, When scanning
      One photo is frozen on the screen even when
      there is nothing to scan)
     

    SuperDave

    • Malware Removal Specialist


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    • OS: Windows 10
    Re: Can not uninstall
    « Reply #1 on: June 12, 2022, 04:13:10 PM »
    Go to Start select Printers and remove it there.
    Windows 8 and Windows 10 dual boot with two SSD's

    lyndhurst

      Topic Starter


      Beginner

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      • Experience: Beginner
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      Re: Can not uninstall
      « Reply #2 on: June 12, 2022, 07:12:44 PM »
        If I click on "REMOVE DEVICE" I know It will remove it,
         But Will it UNINSTAL IT?

      Lisa_maree



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      • OS: Windows 10
      Re: Can not uninstall
      « Reply #3 on: June 12, 2022, 08:36:22 PM »
      Brother supplies a un install tool which will cleanup any software remaining it is available from here

      https://support.brother.com/g/b/faqend.aspx?c=us_ot&lang=en&prod=hll2370dw_us&faqid=faq00000071_010
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      ― John Bunyan

      lyndhurst

        Topic Starter


        Beginner

        Thanked: 1
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        • OS: Unknown
        Re: Can not uninstall
        « Reply #4 on: June 13, 2022, 11:09:12 PM »
        The photo that could not be deleted was found stuck on the bottom
                                   of the scanning platform cover.
                       
                                   (Size of Photo 1inch and a half X 2") and the back of the photo was not completely clean.
                                     Thanx to all who tried to help.

        HoraceC



          Greenhorn

          • Experience: Guru
          • OS: Windows 11
          Re: Can not uninstall
          « Reply #5 on: July 05, 2022, 07:49:23 AM »
          The uninstaller will often be found the in the Program Files/Program Files (x86) folder for Brother - might be worth a look.