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Author Topic: I am resetting email in Outlook 2021 and it won't connect to the server  (Read 24661 times)

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geercom

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    I have domain email and reset the password. The password works on the webmail application. I fully repaired Outlook. I was told to delete the Outlook profile. The instructions I had to create a new one were not complete and didn't work for Outlook 2021. I used the existing Outlook profile that says Outlook. I went in through the profile interface to create the email account again. I went through all the IMAP, SMTP, port, server, SPA authentication, encryption settings. I typed the password in carefully over and over. It won't connect to the server. Or I get the server terminated the connection.

    I have been on the internet for 25 years. What am I missing here?

    Allan

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    Re: I am resetting email in Outlook 2021 and it won't connect to the server
    « Reply #1 on: October 20, 2022, 09:04:04 AM »
    In the settings for that email account, what is the outgoing server port? If 587, try 25 (and vice-versa).