I'm having an annoying problem with Outlook

[chicagojami]

When I delete an email the subject  line and sender name is still showing in my inbox with a line through it.  It's like it's not deleting the messages, it's just making them light grey (instead of black) and putting a line through them. This happens when I try to delete emails or when I try to move them from my inbox into a folder. Does anyone know how to fix this?
It just started happening for some reason, it was fine yesterday.

I've tried rebooting, I've tried everything and outlook help was useless.
 

[Rob Pomeroy]

This happens with IMAP mail.  To purge deleted messages, do Edit-->Purge.

[chicagojami]

This happens with IMAP mail.  To purge deleted messages, do Edit-->Purge.

Thanks!  That worked.  But how can I prevent this from happening in the first place?  It's very annoying and it wasn't happening before, it just started.

[dl65]

 chicagojami.....  By any chance ....did this issue start today after opening a E mail with a attachment ?

dl65  

[chicagojami]

chicagojami.....  By any chance ....did this issue start today after opening a E mail with a attachment ?

dl65  

lol, no.  I avoided attachments today bc of the worm

[dl65]

chicagojami.....  OK ....that was my concern .........

dl65  

[chicagojami]

chicagojami.....  OK ....that was my concern .........

dl65  

thanks dl65, thankfully my files are safe  but outlook 2002 is driving me absolutely mad!

[Rob Pomeroy]

Well this always happens on IMAP accounts, whether you can see it or not.  If you don't want to see the messages marked for deletion, there's a suitable option on the View menu.  On Outlook 2003, it's counter-intuitively hidden under View-->Arrange by-->Current View.  (What genius at MS thought of that naivgation path?  Bozos!)  Bear in mind that the messages will remain on your ISP's server until they are explicitly deleted ("purged") unless your email client auto-deletes.

This is all because of the way IMAP works.  It's by design.  Personally when I'm using Outlook and deleteing IMAP mail, I first hit DELETE, and then press Alt-E, Alt-S - that's the keyboard shortcut to purge.  It's become a habit.

[chicagojami]

Well this always happens on IMAP accounts, whether you can see it or not.  If you don't want to see the messages marked for deletion, there's a suitable option on the View menu.  On Outlook 2003, it's counter-intuitively hidden under View-->Arrange by-->Current View.  (What genius at MS thought of that naivgation path?  Bozos!)  Bear in mind that the messages will remain on your ISP's server until they are explicitly deleted ("purged") unless your email client auto-deletes.

This is all because of the way IMAP works.  It's by design.  Personally when I'm using Outlook and deleteing IMAP mail, I first hit DELETE, and then press Alt-E, Alt-S - that's the keyboard shortcut to purge.  It's become a habit.

Ahhh, thank you!  I have 2002, is the moronic path the same?  Also, is there a reason it wasn't happening (or I wasn't seeing it) before and it just started showing up?

[Rob Pomeroy]

Don't know if the menu option is in exactly the same place, but it will definitely still be on the "view" menu.  As to how it changed - possibly there's a keyboard shortcut to switch to this view and you accidentally hit it.

[chicagojami]

Don't know if the menu option is in exactly the same place, but it will definitely still be on the "view" menu.  As to how it changed - possibly there's a keyboard shortcut to switch to this view and you accidentally hit it.

YES!  That did it, thank you sooooo much!