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Author Topic: Stop Error  (Read 4724 times)

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HeatherKevin

  • Guest
Re: Stop Error
« Reply #15 on: March 13, 2006, 05:19:00 PM »
I got the update didn't help. I turned off automatic restart so when i play the game and it comes up and will write it all down and post it on here!

HeatherKevin

  • Guest
Re: Stop Error
« Reply #16 on: March 14, 2006, 10:31:53 AM »
Ok. here's the message.

A problem has been detected and windows has been shut down to prevent damage to your computer

if this is the first time you've seen this stop error screen restart your computer. if this screen appears again, follow these steps.

run a system diagnostic utility supplied by your hardware  manufacturer. in particular, run a memory check and check for faulty or mismatched memory. try changing video adapters.

disable or remove any newly installed software. if you need to use safe mode to remove or disable components resart your computer press f8 to select advanced startup options and then select safe mode

technical information
stop: 0x0000007f (0x00000000, 0x00000000, 0x00000000, 0x00000000)

beginning dump of pyhisical memory
physical memory dump complete
contact your system administrator or technical support group for further assistance

So, that's the end...any help?

HeatherKevin

  • Guest
Re: Stop Error
« Reply #17 on: March 14, 2006, 12:18:35 PM »
Can I just not play the game anymore? On the box for the game it says...ATI Radeon or 32 MB GeForce 2 or higher...I think mine is higher. It also says 64 MB ATI Radeon recommended. Could that be the problem. Just not a good enough gfx card?

Backdated

  • Guest
Re: Stop Error
« Reply #18 on: March 14, 2006, 01:22:12 PM »
STOP 0x0000007F is an "UNEXPECTED_KERNEL_MODE_TRAP" error which usually points to faulty memory (Applies to all memory, not just main memory) or Norton Antivirus running.

As a simple, first test, disable NAV whilst playing your game.
As a second test, download and run [highlight]MemTest86[/highlight] or similar.
If these tests reveal nothing of interest, point an accusing finger at your graphics card, it's settings or it's drivers.

HeatherKevin

  • Guest
Re: Stop Error
« Reply #19 on: March 14, 2006, 01:36:30 PM »
What is NAV?

Backdated

  • Guest
Re: Stop Error
« Reply #20 on: March 14, 2006, 01:38:48 PM »
Norton Anti-Virus.

HeatherKevin

  • Guest
Re: Stop Error
« Reply #21 on: March 14, 2006, 01:39:41 PM »
I don't have Norton. I have Avast. Still disable it?

Backdated

  • Guest
Re: Stop Error
« Reply #22 on: March 14, 2006, 02:13:36 PM »
Disable it, but only temporarily while you test the game! The error is normally attributed to NAV in particular where it's a software fault but it's worth a try.

HeatherKevin

  • Guest
Re: Stop Error
« Reply #23 on: March 14, 2006, 10:10:30 PM »
ok i will try thanks