sudden slow down

[pandora95]

my computer been good for a while its  emachine 16212
amd antlon 64 bit
ati asus ax550 extreme 256mb graphics card
512mb
windows xp sp2
adaware spyware protection
avast virus protection
 and i started usin advanced system optimizer to speed up my comp which i honestly saw a lil diffference but then i started to defrag more and disc cleanup more and u know but then i started to look for bios updated well my freind i guess installed them i dunno but my comp all the sudden became slower i got a 160gb harddrive and more than half is empty when i click my computer it takes a min to load up when i right click on w/e i have to wait a few mins cuz it freezes on the send to link ,quicktime loads slower everything is just slower my games and everythin but my dial up connection is faster when my comp freezes for some reason cuz i use dap when my comp like freezes the kbs goes up to like 10kbs i think but i would think wit my processor and evrythin i would get some good speed goin threw windows no no its like a 98 packard bell well ty and my aim is urdaddy574 and msn is [email protected] ty

[GX1_Man]

That's a LOT of words for no punctuation!  

Check for running processes in task manager. You probably have malware in there as well, and system optimizer....oh well.....

You can run Hijack This and post a log file here (zipped, please) for analysis as well.

[pandora95]

well 1 problem is when i press ctr alt del the other tabs dont show up and wat if i do c the processes what do i do then if terminate some which ones ty

[pandora95]

Logfile of HijackThis v1.99.1
Scan saved at 1:20:01 AM, on 5/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\s
vchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\ATKKBService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\DAP\DAP.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Documents and Settings\Owner\My Documents\My Videos\HijackThis.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\elnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ElnkScamBHO Class - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
O2 - BHO: ElnkPubBHO Class - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ElnkProtectionBHO Class - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: ElnkLegacyUninstBHO Class - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Systweak Ad and Popup Blocker] "C:\Program Files\Advanced System Optimizer\adblock.exe"
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: APC UPS Status.lnk = ?
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: EarthLink Google Search - res://C:\Program Files\EarthLink TotalAccess\Toolbar\SearchUI.dll/search.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://w

[pandora95]

http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B0704BB7-5973-4BCF-89D8-C9EA0B5C2C85}: NameServer = 207.69.188.187 207.69.188.186
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
 


there hopefully it worked

[GX1_Man]

dl65, Dilbert or Fed will be along shortly, as they are the resident experts.  

[pandora95]

who r they and what can they do alirte well ill be waitin for them ty

[GX1_Man]

You might try the things mentioned here as well. Remember Safe Mode and System Restore Off to scan!  

http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?num=1134123580

I would certainly recommend removing ALL add on toolbars to start, at least until we get this solved, and hopefully forever.

You keep working on that spelling and punctuation. Complete sentences are helpful in any language.

[pandora95]

k wat u mean safe mode and system restore off how do u turn retsore off i use fireox for my toolbars ? ty

[pandora95]

ok how do u turn off system restore

[GX1_Man]

Safe Mode is repeatedly tapping the F8 key at boot BEFORE the Windows logo appears.

Google can show you the rest:

http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;310405

[pandora95]

i still downloading stuff.but i figured how to turn off the restore point but you are losing me easily what am i gonna need to google?we wil just take it step by step little by little because i got alot of questions

[pandora95]

the sygate firewall isnt free check the link so what other hard firewall should i use

[Fed]

http://207.33.111.31/spf/
Get Sygate Version 5.5 Build 2710

[pandora95]

k i got all the downloads avg virus protection ,windows defender,spybot,adaware,zone alarm,sygate firewall, and i still have my avast anti virus running want me to keep that on or uninstall,want me to do the reccommended directions