Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Missing sound in tutorials  (Read 2716 times)

0 Members and 1 Guest are viewing this topic.

jacobi3x

    Topic Starter


    Rookie
  • I love YaBB 1G - SP1!
    Missing sound in tutorials
    « on: July 19, 2006, 03:23:38 PM »
    Hi everyone,
    I can't get sound with tutorials ect.
     It cuts off and some times it works.
    I've checked my band speed =23 k
    My isp adv 53kps. I've got media 10 and quicktime
    and no known viruses or malware.I've set my settings
    while on the sites to low or high,makes no difference.
    I've tried firefox browser and no difference.Sure would like
    to clear this up. I've been fighing this for a long time.
    Help would sure be appreciated.
                   jacobi
    xp windows HP 256 mem athlon proc 80gb hd

    pcdoc4christ

    • Guest
    Re: Missing sound in tutorials
    « Reply #1 on: July 19, 2006, 04:14:41 PM »
    Try running the Windows DirectX Diagnostic Tool:

    1. Click Start and Run
    2. In the Run dialog box, type DXDIAG and click OK.
    3. Click the Sound tab and click the button to run the sound tests.

    If it is a DirectX problem, let us know and we will suggest what to do to fix it.
    « Last Edit: July 19, 2006, 04:15:51 PM by pcdoc4christ »

    jacobi3x

      Topic Starter


      Rookie
    • I love YaBB 1G - SP1!
      Re: Missing sound in tutorials
      « Reply #2 on: July 19, 2006, 04:38:45 PM »
      pcdoc4christ,
      Thanks for the diagnostic test, that went great.
      Everything was good.I'm really lost here. I'm playing the radio
      now to on the internet and it goes off and on . It gets to be bad it doing that.I think I've tried about 20 different things to correct this.
      I hope tere's some more ideas out there.
            jacobi

      pcdoc4christ

      • Guest
      Re: Missing sound in tutorials
      « Reply #3 on: July 20, 2006, 05:41:11 PM »
      Jacob:

      It may have to do with the bandwidth of your connection to the Internet.  Are you using dial-up, cable or DSL?  What you are describing sounds like some of the problems I used to experience when I used a dial-up connection, which is way to slow to handle even streaming audio.

      Also, there is a setting in Windows Media player to send information to a Web site to to help with the quality of your signal.  Check to see that you have this option enabled.

      To verify that your media player is not to blame, try a different player.  For example, if you are using Windows Media Player, see if you get the same problem when you use QuickTime or Real Player.  Many sites give you the option to choose all three, which is a good way to troubleshoot, as it rules out the signal quality of the streaming audio as the cause.  One such site is here:

      http://www.kwve.org/

      Try listening to the live broadcast using all three programs to see if one experiences the problems while the others do not.  If this is the case, reinstalling the program that is having the problem might be the solution.

      Let us know how it goes,
      Doc

      jacobi3x

        Topic Starter


        Rookie
      • I love YaBB 1G - SP1!
        Re: Missing sound in tutorials
        « Reply #4 on: July 20, 2006, 08:42:47 PM »
        pcdoc,
         I went to that kwve.org and clicked on quicktime
        and also media,I didn't know what to do with it.
        Then I clicked bluevoda to listen to the tutorial.
        It starts and goes a little while ,cuts off.I down loaded
        the kwve on desktop but I don't have winzip. Would that make any difference?I'm still lost.
         Thanks again for your time.
        jacobi

        Rob Pomeroy



          Prodigy

        • Systems Architect
        • Thanked: 124
          • Me
        • Experience: Expert
        • OS: Other
        Re: Missing sound in tutorials
        « Reply #5 on: July 21, 2006, 03:18:32 AM »
        Yep, definitely a bandwidth problem.  Make sure your computer is doing as little as possible whilst you're trying to play the audio.  But frankly, your experience over dialup is bound to be this unsatisfactory, and if you're trying to view video/animations plus live audio, forget it.  You need broadband or cable.  Sorry.
        Only able to visit the forums sporadically, sorry.

        Geek & Dummy - honest news, reviews and howtos

        jacobi3x

          Topic Starter


          Rookie
        • I love YaBB 1G - SP1!
          Re: Missing sound in tutorials
          « Reply #6 on: July 21, 2006, 08:07:41 AM »
          Rob,
          Thanks for the advise,It does work ok part
          of the time. Maybe if my comp is emptied out
          a little would help.I've got about 30 icons on
          the desktop to.  jacobi

          Rob Pomeroy



            Prodigy

          • Systems Architect
          • Thanked: 124
            • Me
          • Experience: Expert
          • OS: Other
          Re: Missing sound in tutorials
          « Reply #7 on: July 21, 2006, 08:55:58 AM »
          I'm sorry, but that is not a guaranteed solution.  The speed of your internet connection is THE determining factor here.  This depends not only on programs currently running on your computer, but also on the quality of your telephone line.

          You can't fit a camel through the eye of a needle - so it is with your internet connection.  If you want to get more through at once, you need a faster connect, i.e. broadband/cable.  Sorry!
          Only able to visit the forums sporadically, sorry.

          Geek & Dummy - honest news, reviews and howtos

          pcdoc4christ

          • Guest
          Re: Missing sound in tutorials
          « Reply #8 on: July 22, 2006, 08:51:14 AM »
          <------ Agrees with Rob  8-)


          pcdoc4christ

          • Guest
          Re: Missing sound in tutorials
          « Reply #9 on: July 22, 2006, 08:59:54 AM »
          Quote
          pcdoc,
           I went to that kwve.org and clicked on quicktime
          and also media,I didn't know what to do with it...

          Jacobi:

          I was suggesting that you click on the words "Broadband 96kbs" for Media Player and see how it sounds, then click on the words "Broadband 96kbs" for Quicktime to see how that sounds.  If both Quicktime and Windows Media Player experience the same problem, it might be your Internet connection that is to blame.  However, this suggestion will not help you.

          Sorry, i failed to see you mentioned you were using dial-up.  Rob is right, there is no way you are going to keep the sound from cutting out until you switch to DSL or cable or perhaps satellite.

          Doc


          « Last Edit: July 22, 2006, 09:15:10 AM by pcdoc4christ »

          Rob Pomeroy



            Prodigy

          • Systems Architect
          • Thanked: 124
            • Me
          • Experience: Expert
          • OS: Other
          Re: Missing sound in tutorials
          « Reply #10 on: July 22, 2006, 02:58:02 PM »
          Quote
          <------ Agrees with Rob  8-)
          Thought you might appreciate the camel/needle reference.  :)
          Only able to visit the forums sporadically, sorry.

          Geek & Dummy - honest news, reviews and howtos

          pcdoc4christ

          • Guest
          Re: Missing sound in tutorials
          « Reply #11 on: July 22, 2006, 06:51:57 PM »
          Quote
          Thought you might appreciate the camel/needle reference.  :)

          Yeah, Jesus had a knack for telling a good joke now and then.  His joke about how it is harder for a filthy rich man to get into heaven than it is for a camel to squeeze throught the eye of a needle must have made the poor crack up and the rich shake their fists.  

          I imagine He'd have a lot of good material in the USA where i live, where even the poor have far more than most of the people across the globe.  God help the USA.  OK, i'll get off my soapbox now!  ;D

          « Last Edit: July 22, 2006, 06:52:44 PM by pcdoc4christ »