I received all e-mails, private messages, and yes even the cell phone call. I'm really sorry for not being able to address it faster. I've just been focusing on e-mail the last few months to help get it under control. However, I've now got most of that under control so now can focus more on forums.
Now that e-mail (apart from technical support) is under control I should be able to address all concerns a lot faster. However, feel free to e-mail:
[email protected] anytime you encounter a problem and I'll get to it ASAP and if you really feel the urge and don't mind the long distance (unless you call for free on Skype) you can call me: 801-232-8181. However, unless absolutely critical I don't think that should be necessary.
*Both that e-mail and that cell number are used to address website/forum related issues not to ask computer support questions.