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Author Topic: Need Help ASAP Computer Frozen/Extremely Slow!  (Read 1694 times)

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computer1000

    Topic Starter


    Beginner
    Need Help ASAP Computer Frozen/Extremely Slow!
    « on: November 18, 2006, 02:46:09 PM »
    I have a Windows XP Home Edition Version 2002 Service Pack 2.  Computer is AMD Athlon XP 3000+ 2.17GHz, 1.00GB RAM.  My C: Drive has 24.6GB Free and a total space of 111GB.  Until a few days ago my computer was running fine but now for some unknown reason my computer is HORRIBLY slow at opening ANY file or folder.  Even when I try to click on my start menu to bring up a list of programs the screen suddenly freezes and takes upto a minute before I can even browse my Start menu programs!  Also when my computer starts up and I open My Computer I see a flashlight icon searching for my drives when normally those drives (C, D etc) all show up instantly now it takes 5 minutes!

    I ran SpyBot 4 times already, defragged my C Drive 2 times and ran an antivirus 2 times already.  I even adjusted my computer settings in the System program to run for best performance.  Nothing worked.  My Windows Task Manager says I got 43 processes, my CPU usage is 100%, my Commit Charge is 292M/2461M, My PF USage is 291MB.  Also when I try to go online loading pages takes a lot slower than it used to.  Someone please tell me whats wrong and how can I fix this short of formatting my drive.  
    « Last Edit: November 18, 2006, 02:47:16 PM by computer1000 »

    Sambob

    • Guest
    Re: Need Help ASAP Computer Frozen/Extremely Slow!
    « Reply #1 on: November 18, 2006, 03:04:35 PM »
    How sudden did this happpen?
    Was it fine one moment then it just went really slow?
    Was it fine one day, then you switched your PC off, when you switched it back on it was like this?
    Have you recently installed anything? whether you think it might be the cause or not.

    Are you running Virtual PC or any other similar programmes that let you run one operating system on top of another?

    I would recommend removing some of that data on your hard drive, back it up to CD/DVD or some other removable media.

    soybean



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    Re: Need Help ASAP Computer Frozen/Extremely Slow!
    « Reply #2 on: November 18, 2006, 03:04:56 PM »
    Well, look at the tasks in Task Manager and identify the one taking the heavy toll on your CPU.

    computer1000

      Topic Starter


      Beginner
      Re: Need Help ASAP Computer Frozen/Extremely Slow!
      « Reply #3 on: November 18, 2006, 07:47:30 PM »
      Ok I used a Cleaner and ran Hijack this I'll post it in 2 posts.  Please tell me what should be deleted.

      Logfile of HijackThis v1.99.1
      Scan saved at 21:41:39, on 2006/11/18
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\SYSTEM32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\System32\Ati2evxx.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\SYSTEM32\Ati2evxx.exe
      C:\WINDOWS\Explorer.EXE
      C:\WINDOWS\SiSUSBrg.exe
      C:\Program Files\Common Files\Real\Update_OB\realsched.exe
      C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
      C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
      C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
      C:\Program Files\Common Files\AOL\1162943576\ee\AOLSoftware.exe
      C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
      C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
      C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
      C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
      C:\Program Files\Common Files\{682A3480-0879-1041-1222-030309260051}\Update.exe
      C:\Program Files\Messenger\msmsgs.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\[ch932][ch1072]sks\d[ch957]dplay.exe
      C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
      C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
      C:\WINDOWS\system32\conime.exe
      C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
      C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
      C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
      C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
      C:\Program Files\CA\CA Internet Security Suite\ccupdate\CCUpdate.exe
      C:\Documents and Settings\CompUSA\Desktop\hijackthis\HijackThis.exe


      R3 - URLSearchHook: (no name) - {FE9B5AE5-C97C-9A85-2B01-CC89692F66CB} - C:\WINDOWS\system32

      \ixdqqdkq.dll (file missing)
      O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program
      « Last Edit: November 18, 2006, 07:52:21 PM by computer1000 »

      computer1000

        Topic Starter


        Beginner
        Re: Need Help ASAP Computer Frozen/Extremely Slow!
        « Reply #4 on: November 18, 2006, 07:50:32 PM »

        Files\Yahoo!\Companion\Installs\cpn\yt.dll
        O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

        Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
        O2 - BHO: (no name) - {2FCE10B9-A2C5-FD5D-15B3-02350FBFC26C} - C:\WINDOWS\system32\uirhafk.dll
        O2 - BHO: ATLAS Translation Bar - {3C6301ED-0F78-4AF2-8150-D9C052361A8E} - C:\Program

        Files\ATLAS V11\ATLIECP.DLL
        O2 - BHO: (no name) - {4E62C2B4-7E95-49F8-B29C-2B347E53AA42} - (no file)
        O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1

        \SDHelper.dll
        O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

        Files\Java\jre1.5.0_06\bin\ssv.dll
        O2 - BHO: (no name) - {FE9B5AE5-C97C-9A85-2B01-CC89692F66CB} - C:\WINDOWS\system32

        \ixdqqdkq.dll (file missing)
        O3 - Toolbar: ATLAS Translation Bar - {3C6301ED-0F78-4AF2-8150-D9C052361A8E} - C:\Program

        Files\ATLAS V11\ATLIECP.DLL
        O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

        Files\Yahoo!\Companion\Installs\cpn\yt.dll
        O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
        O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
        O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe

        irprops.cpl,,BluetoothAuthenticationAgent
        O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef

        /Migration32
        O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
        O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
        O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
        O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -

        osboot
        O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
        O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
        O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
        O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
        O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
        O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
        O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1162943576

        \ee\AOLSoftware.exe
        O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
        O4 - HKLM\..\Run: [RegistrySmart] "C:\Program Files\RegistrySmart\RegistrySmart.exe" -boot
        O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
        O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-

        Virus\CAVRID.exe"
        O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5

        \avgas.exe" /minimized
        O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
        O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
        O4 - HKCU\..\Run: [Eip] C:\Program Files\[ch932][ch1072]sks\d[ch957]dplay.exe
        O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0

        \Reader\reader_sl.exe
        O4 - Global Startup: Verizon Online Help & Support.lnk = C:\Program Files\Verizon Online\Help

        Support\bin\matcli.exe
        O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2

        \OFFICE11\EXCEL.EXE/3000
        O8 - Extra context menu item: Translate by ATLAS - C:\Program Files\ATLAS V11\Atlscript.html
        O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

        Files\Java\jre1.5.0_06\bin\ssv.dll
        O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

        C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
        O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2

        \OFFICE11\REFIEBAR.DLL
        O9 - Extra button: ATLAS Translation - {B7707A72-4355-11D4-82BD-00000EBBEF8D} - C:\Program

        Files\ATLAS V11\Atlscript.html
        O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

        Files\Messenger\msmsgs.exe
        O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

        C:\Program Files\Messenger\msmsgs.exe
        O20 - Winlogon Notify: mljgf - C:\WINDOWS\system32\mljgf.dll (file missing)
        O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
        O20 - Winlogon Notify: winccf32 - winccf32.dll (file missing)
        O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
        O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program

        Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
        O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA

        Internet Security Suite\CA Anti-Virus\ISafe.exe
        O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program

        Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
        O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor

        Backup\MaxBackServiceInt.exe
        O23 - Service: MaxSyncService (NTService1) -   - C:\Program

        Files\Maxtor\OneTouch\Utils\SyncServices.exe
        O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software -

        C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
        O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet

        Security Suite\CA Anti-Virus\VetMsg.exe
        « Last Edit: November 18, 2006, 07:51:30 PM by computer1000 »

        JPH



          Intermediate

          • Experience: Experienced
          • OS: Windows 7
          Re: Need Help ASAP Computer Frozen/Extremely Slow!
          « Reply #5 on: November 19, 2006, 08:37:53 AM »
          I see a few suspicious things in your logfile. Locate the following files and upload them one at a time to each of the online malware scanners below and post the results.

          C:\WINDOWS\system32\conime.exe
          C:\WINDOWS\system32\uirhafk.dll
          C:\Program Files\Tasks\dvdplay.exe


          Online Malware File Scanners:

          VirusTotal
          Jotti's Malware Scanner

          - JPH


          computer1000

            Topic Starter


            Beginner
            Re: Need Help ASAP Computer Frozen/Extremely Slow!
            « Reply #6 on: November 25, 2006, 07:57:39 AM »
            Complete scanning result of "uirhafk.dll", received in VirusTotal at 11.25.2006, 15:12:46 (CET).

            Antivirus      Version      Update      Result
            AntiVir      7.2.0.46      11.24.2006      TR/Vundo.Gen
            Authentium      4.93.8      11.24.2006      Possibly a new variant of W32/Bongler-based
            Avast      4.7.892.0      11.23.2006      no virus found
            AVG      386      11.25.2006      no virus found
            BitDefender      7.2      11.25.2006      no virus found
            CAT-QuickHeal      8.00      11.24.2006      no virus found
            ClamAV      devel-20060426      11.25.2006      no virus found
            DrWeb      4.33      11.25.2006      Trojan.DownLoader.based
            eSafe      7.0.14.0      11.24.2006      Win32.Polipos.sus
            eTrust-InoculateIT      23.73.67      11.25.2006      no virus found
            eTrust-Vet      30.3.3211      11.24.2006      no virus found
            Ewido      4.0      11.24.2006      no virus found
            Fortinet      2.82.0.0      11.25.2006      suspicious
            F-Prot      3.16f      11.24.2006      Possibly a new variant of W32/Bongler-based
            F-Prot4      4.2.1.29      11.24.2006      W32/Bongler-based
            Ikarus      0.2.65.0      11.24.2006      no virus found
            Kaspersky      4.0.2.24      11.25.2006      no virus found
            McAfee      4904      11.24.2006      no virus found
            Microsoft      1.1804      11.25.2006      no virus found
            NOD32v2      1882      11.24.2006      a variant of Win32/TrojanDownloader.Busky.AZ
            Norman      5.80.02      11.24.2006      no virus found
            Panda      9.0.0.4      11.25.2006      no virus found
            Prevx1      V2      11.25.2006      no virus found
            Sophos      4.11.0      11.16.2006      no virus found
            TheHacker      6.0.3.123      11.23.2006      no virus found
            UNA      1.83      11.24.2006      no virus found
            VBA32      3.11.1      11.24.2006      no virus found
            VirusBuster      4.3.15:9      11.25.2006      no virus found

            C:\WINDOWS\system32\uirhafk.dll

            Thanks for the help but how do I get rid of this?  My antivirus didn't pick it up and I can't delete it for some reason it says its write-protected or in use?

            patio

            • Moderator


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            • Maud' Dib
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            Re: Need Help ASAP Computer Frozen/Extremely Slow!
            « Reply #7 on: November 25, 2006, 08:35:31 AM »
            Use KillBox in Safemode...
               
             
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