I am unable to connect to the internet via any desktop icon (ie, sbc.yahoo.dsl, opera). Iam using a xp with sp2. I have mcafee running. I can ping gateway router and yahoo with no packets lost, as well as loop back. I received a message after start up saying that my system recovered from a serious error and gave me a log to send to Microsoft. It is a bc code? It also stated that it was sending two files paths? Who should I contact to resolve this issue? An A+ tech, Dell, SBC. Yahoo, or is this something that I should be able to fix myself? Thanks for any help.