IE Will Not Open Web sites

[Mike_P]

Recently converted from dial-up (people pc) to broadband (Charter). Since the change my IE browser will not connect to web links.  When I click on the link IE simply comes up with a blank page and address bar.  Also, to send/receive mail, Outlook Express continues trying to connect to the people pc mail server.  Any help on how to correct appreciated

[Saviour]

Changing your account settings in Outlook Express may be a little involved if you are still using your PeoplePC account.  It is best if you contact your new Internet Service Provider for help regarding this matter.

To configure Outlook Express for your new connection, go to your ISP's Support page and select the version of Outlook Express you use and follow their instructions for configuring Outlook Express with your new account.

http://www.charter.com/Visitors/Support.aspx?MenuItem=10#

Or simply call their Tech Support department and they will guide you over the phone:

1-888-GET-CHARTER

For Internet Explorer...

Click Tools, then Internet Options.  Select the Connections tab.  Make sure Never Dial a Connection is selected and click Apply and/or OK.  Refresh your browser page or close the browser and then re-open it.

Post your results here.

[soybean]

If you go to Control Panel, Internet Properties, and select the Connections tab, what setting is enabled for "Choose Settings if you need to configure a proxy server for a connection"?  If it is "Always dial my default connection", change that to "Never dial a connection".

[Saviour]

If you go to Control Panel, Internet Properties, and select the Connections tab, what setting is enabled for "Choose Settings if you need to configure a proxy server for a connection"?  If it is "Always dial my default connection", change that to "Never dial a connection".

Redundant...please read second post ...

[soybean]

Oops, sorry about that.  

[Mike_P]

My PeoplePC account was closed 2/20/07.  Of course when Outlook Express 6 tries, I get error messages indicating it cannot connect to the peoplepc mail server.  Outlook will also use my new Charter server,'mail.charter.net', but its a nusiance to deal with the error messages every time I hit the 'send/receive' button.   The connections tab was updated at the time of installation to "never dial a connection."

The most puzzling part is why IE won't connect when I click on internet links.  For example, if a link is included in a message and I click on it, IE comes up with a blank page and address bar.  I can still get to the site by copying the link and pasting in the address bar, but its a pain.  Oh well, I'll call Charter.  Thanks for the input.

[Saviour]

For your Internet Explorer problem check out the following Knowledge Base Article from Microsoft:

http://support.microsoft.com/?kbid=281679&sd=RMVP

For your Outlook Express problem:

If you no longer use your email accounts from PeoplePC, simply delete those accounts from Outlook Express.

That should do it...

Keep us posted.

[jcarr]

I NEVER use IE. I find it is too slow and not very functional, plus gazillions of annoying pop-ups. Firefox all the way!!

jcarr

[CBMatt]

I NEVER use IE. I find it is too slow and not very functional, [highlight]plus gazillions of annoying pop-ups[/highlight]. Firefox all the way!!

jcarr

Have you scanned for viruses and/or adware lately?  I've been using IE forever and I haven't run across this problem.  Especially since IE6 (and probably 7) has a pop-up blocker.

[Mike_P]

Just a final update to my problem.  Deleted the People pc account, that problem solved.  Started using Mozilla Firefox as my browser.  All links seem to open fine now.  Thanks to all for your input.

[Saviour]

You're welcome...

Glad to hear all is well...

[patio]

You will still need to re-configure IE and get it to work if only for MS updates...
Follow saviour's link from a few posts ago.