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Author Topic: question on CD ROM drive for vistai  (Read 3869 times)

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jferguson

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question on CD ROM drive for vistai
« on: March 30, 2007, 10:35:33 PM »
i need some help with vista for some reason my computer is telling me that my CD ROM driver is corrut or is missing (error code 39) if anyone can help me fix it thanks

street1 (RIP)

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Re: question on CD ROM drive for vistai
« Reply #1 on: March 30, 2007, 11:48:50 PM »
Did you download and run guided help?

Scroll down the page at below site.

http://support.microsoft.com/kb/314060

Also, Read below site.

http://support.microsoft.com/kb/315350/
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Re: question on CD ROM drive for vista
« Reply #2 on: March 31, 2007, 02:04:00 AM »
Is this during the Vista installation, or after?

Any recent changes?

Have you tried reinstalling the driver?

Even if its new:
Do you have antivirus installed?