"Limited or No Connectivity"

[Sheller]

Ok
So I wake up to find my computer full of viruses. I clear them out, restart, and when I log in, I get  a few errors which are the following; "failed to initialize IPC" "bladda bladda bladda has encountered a fatal eroor and cannot intiialzie yadda yadda" and "Windows Runtime C++ Error: Cannot initialize PCTAV.exe(PC Tools antivirus)"

After that, nothing is wrong exept that I can't connect to the internet.
I have "Limited or No Connectivity"

My computer is wireless. I am using a lynksys router off the computer I am currently on. Everything is working fine here, but when I try to "repair" the connection on my computer, it won't "renew the IP adress".


I'm really frustrated right now. Does anyone know what's wrong? Any and all help is greatly greatly appreciated.

[M1CH431]

First I'd say that we deal with the virus/nasties problem. If you could give info on what you're using for an Anti-virus, and other related programs that would help .

Welcome To Computer Hope



-Mike

[Sheller]

I'm using AVG Free Edition, Ad-Aware SE, adn Spyware S&D.

I tyink i got rid of everything that was wrong. My PF usage is back to what it normally is, if not better.

[patio]

What is PF usage ? ?

[Sheller]

commit charge, rather

[patio]

AHAH ! ! !

 

[Sheller]

So, can you help or no...?

[patio]

Sorry but from your last post you were indicating it was solved...

Personally i would dump PC Tools.

[Raptor]

So I wake up to find my computer full of viruses. I clear them out, restart

*censored* those Gremlins...

If you have limited or no connectivity, it could mean that your TCP/IP settings are incorrect.

Either that or the Windows installation is FUBAR.

[Sheller]

oh sorry for the confusion. xD

See, while I had the nasties all in my system, my net was working a-OK.

I got rid of the nasties (at least I think) and I restarted my comp, but now it won't let me get onto my wireless conenction. Says it has "lmited or no connectivity". and when I try to repair the connection, it says it can't get past the IP renewing phase and what not. And now, on occosian, my computer will restart itself for no reason.

And I did dump PC tools, but I never got around to actually deleting all the startup crap it left

To Raptor:
How would I check my TCP/IP settings?

[Raptor]

The software you use for your wireless connection may need to be reinstalled or perhaps just reconfigured. It should be loaded in your system tray or in the configuration menu under Network Settings.

What kind of wireless network do you use?

[Sheller]

using a lynksys router from my main computer

[Raptor]

You're right, I nearly forgot about my mind-reading abilities.

Really, you're going to have to tell me more than that. What kind of driver software is used? Windows Zero or manufacturer drivers? Is the network encrypted?

[Sheller]

As your mind reading powers should have already told you...


I have no clue.

I am extremely computer illiterate.

If you would tell me how to figure that out, I would tell you, but otherwise I have no clue

I would just call one of those expensive phone people and hassle the people who get paid to be hassled, but I'm a mute so I can't do that.

I do apologize for my lack of knowledge and I am not demanding help, however, any and all help is appreciated and is strictly voluntary.

So be warned.

I'm an e-idiot.

If you wish to no longer help me, I will understand.

[Raptor]

You'd understand? I'd be offended if someone no longer wished to help me, truly, that is the right attitude.

Answer these questions:

1. Did you uninstall the offending virus scanner?
2. What other PC security is installed?
3. Did the mechanic who installed your home network leave any documents or notes? An SSID, shared key phrase, etc or can you find these in you router/ISP manual? They're important.
4. Go to start -> run and type cmd
- Type ping 192.168.1.1 and tell me if you get a time-out or a response. Repeat for 127.0.0.1,  204.228.150.3 and computerhope.com.