Hi guys!!....I need help. I uninstalled Norton 2007 'cause I thought it was better to re-install it...I cancelled the installation one time and when trying again, it would not. So I went to Symantec.com response site and took the advise to do the foolowing. Click run, and type %temp% and then delete all. I did that but as I restarted, windows XP wouldnot start. It keeps giving me an error window titled 'Enviroment' and the messege says ''Windows can not load the users profilebut has logged you on with the default profile for the system.
Now, when I switch my laptop, it gives me the XP welcome page, and the log on page, But when I click on the Owner tab, the screen goes light blue and nothing. Please help , as I have important documents.