"USB Device Not Recognized"

[bluefox]

hello to all. i'm newbie here.

need help how to solved this prob on my pc. " USB Device not Recognized or Unknown Device"

i want to connect my IPOD nano but an error pop up.

thanks in advance for the help.....

[michaewlewis]

Tell us a little more about your computer. So far we know it has usb.
Operating System, RAM, CPU, hard drive space, Brand and model of pc, software installed, etc.
Does your computer have usb 2.0?
Does the ipod work on other computers?

[bluefox]

Spec. of my PC...

Operating System: Windows XP Professional, Service Pack 2
System Model: HP Vectra
Processor: Intel Pentium III, 450MHz
Memory: 256MB RAM
HDD      : 20GB (slave : 10GB)   

i don't have a usb 2.0?
i've already tried to connect my IPOD from different pc but still the same ERROR.


thanks for the help.

[Zylstra]

Your iPod came with an instalation disk, put it in your computer and run it. This should install any missing mass-storage device drivers made specifically for the iPod.
You can also download the iPod software from http://www.apple.com/quicktime/download/ (Select the one that says "With iTunes for XP or Vista" )

If that doesn't work, there may be an issue with your iPod, consult your manual, follow its troubleshooting tips, and reset the device if all else fails.

[bluefox]

Zylstra,

   unable to read my IPOD. i want to update and/or add some music into it but cannot connect.



thanks