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Author Topic: Virus?  (Read 33664 times)

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Neik

    Topic Starter


    Beginner

    Re: Virus?
    « Reply #30 on: August 27, 2007, 07:40:15 PM »
    You don't have a virus...you have a sister !
     ;D
    Just kiddin...someone should be along shortly.



    lol!  ;) true,

    Update: Scanned with SUPERantispy, Found 34 infections, Adware now cleaned. I will tell you if things have been okay now

    CBMatt

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    Re: Virus?
    « Reply #31 on: August 28, 2007, 02:40:58 AM »
    This entry should be fixed...

    O4 - HKCU\..\Run: [Name Creative] C:\DOCUME~1\Owner\APPLIC~1\CHICID~1\extragluecdrom.exe

    You also need to delete the following folder...
    C:\Documents and Settings\Owner\Application Data\chicidledeaf


    Once you have done that...
    Download ComboFix and save it to your desktop.  Run the program and read its disclaimer (it's fairly short) and make sure you really pay attention to what it says.  Follow the prompts and when finished, it will produce a log at C:\ComboFix.txt.  Go ahead and post that here.  Note: Don't click on the window while it's running; this may cause stalls.
    Quote
    An undefined problem has an infinite number of solutions.
    —Robert A. Humphrey

    Neik

      Topic Starter


      Beginner

      Re: Virus?
      « Reply #32 on: August 28, 2007, 12:19:49 PM »
      The link for ComboFix does not work, if tried googling it, but it comes with the same broken link.

      Fed

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        Re: Virus?
        « Reply #33 on: August 28, 2007, 07:33:26 PM »
        It's a broken link Neik, try Google again later on.

        F5 to get into safe mode, what's this about?
        Safe mode is a Windows function, nothing to do with mobos is it?

        Neik

          Topic Starter


          Beginner

          Re: Virus?
          « Reply #34 on: August 28, 2007, 08:30:06 PM »
          It's a broken link Neik, try Google again later on.

          F5 to get into safe mode, what's this about?
          Safe mode is a Windows function, nothing to do with mobos is it?

          I'm not sure, but for my old motherboard i replaced I remember pressing F8 or something to access SafeMode, I think  :-\ It use to be a Sony Vaio, I've seen different brand computers like Dell and MDG have to press different buttons like F8 to get in

           ??? I still can't find ComboFix on google, they all provide the same link which is broken

          Fed

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            • OS: Windows XP
            Re: Virus?
            « Reply #35 on: August 28, 2007, 08:54:19 PM »
            I expect then you have seen where ComboFix was taken offline earlier this year, perhaps it has happened again.
            I'd give it a day to see what comes out on the net, I have a fresh ComboFix sitting on my desktop that I can upload (1.4Mbs) but I'm reluctant to do that in case ComboFix has a problem we're unaware of yet.
            Have patience. ;)

            EDIT: As I suspected...
            http://forums.spybot.info/showthread.php?t=17284

            CBMatt

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            Re: Virus?
            « Reply #36 on: August 29, 2007, 06:32:47 AM »
            Odd...  The link is working for me, so perhaps ComboFix has been un-pulled.  I don't really know what the situation is and I'm far too tired to look into it right now, but I will ASAP.
            Quote
            An undefined problem has an infinite number of solutions.
            —Robert A. Humphrey

            Neik

              Topic Starter


              Beginner

              Re: Virus?
              « Reply #37 on: August 29, 2007, 01:07:23 PM »
              Alright thanks, I will wait  ;D

              Fed

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                Re: Virus?
                « Reply #38 on: August 29, 2007, 01:20:48 PM »
                Neik, it was back when CBMatt posted.

                Neik

                  Topic Starter


                  Beginner

                  Re: Virus?
                  « Reply #39 on: August 30, 2007, 02:03:29 PM »
                  Okay I downloaded it and ran the program, Heres the log

                  ComboFix 07-08-30.3 - "Owner" 2007-08-30 15:54:13.1 - NTFSx86
                  Microsoft Windows XP Home Edition  5.1.2600.2.1252.1.1033.18.1131 [GMT -4:00]


                  (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))


                  C:\DOCUME~1\Owner\APPLIC~1\microsoft\internet explorer\quick launch\intern~1.lnk
                  C:\DOCUME~1\Owner\Desktop\internet explorer.lnk


                  (((((((((((((((((((((((((   Files Created from 2007-07-28 to 2007-08-30  )))))))))))))))))))))))))))))))


                  2007-08-30 15:53   51,200   --a------   C:\WINDOWS\nircmd.exe
                  2007-08-27 20:37   <DIR>   d--------   C:\DOCUME~1\Owner\APPLIC~1\SUPERAntiSpyware.com
                  2007-08-27 20:37   <DIR>   d--------   C:\DOCUME~1\ALLUSE~1\APPLIC~1\SUPERAntiSpyware.com
                  2007-08-27 00:30   <DIR>   d--------   C:\Program Files\chicidledeaf
                  2007-08-25 13:23   <DIR>   d--------   C:\Program Files\Windows Live
                  2007-08-25 13:23   <DIR>   d--------   C:\DOCUME~1\ALLUSE~1\APPLIC~1\WLInstaller
                  2007-08-25 13:23   <DIR>   d--------   C:\DOCUME~1\ALLUSE~1\APPLIC~1\WindowsLiveInstaller
                  2007-08-24 23:29   <DIR>   d--------   C:\WINDOWS\SxsCaPendDel
                  2007-08-21 15:51   512,096   --a------   C:\WINDOWS\system32\drivers\amon.sys
                  2007-08-21 15:51   298,104   --a------   C:\WINDOWS\system32\imon.dll
                  2007-08-21 15:51   15,424   --a------   C:\WINDOWS\system32\drivers\nod32drv.sys
                  2007-08-21 13:07   <DIR>   d--------   C:\DOCUME~1\NETWOR~1\APPLIC~1\Webroot
                  2007-08-20 18:49   <DIR>   d--------   C:\Program Files\Windows Media Connect 2
                  2007-08-20 18:44   <DIR>   d--------   C:\WINDOWS\system32\LogFiles
                  2007-08-20 18:44   <DIR>   d--------   C:\WINDOWS\system32\drivers\UMDF
                  2007-08-15 15:50   23,864   --a------   C:\WINDOWS\system32\drivers\sskbfd.sys
                  2007-08-15 15:50   21,816   --a------   C:\WINDOWS\system32\drivers\sshrmd.sys
                  2007-08-15 15:50   20,280   --a------   C:\WINDOWS\system32\drivers\SSFS0BB8.sys
                  2007-08-15 15:50   163,128   --a------   C:\WINDOWS\system32\drivers\ssidrv.sys
                  2007-08-15 15:50   1,521,464   --a------   C:\WINDOWS\WRSetup.dll
                  2007-08-15 15:50   <DIR>   d--------   C:\DOCUME~1\Owner\APPLIC~1\Webroot
                  2007-08-15 15:50   <DIR>   d--------   C:\DOCUME~1\LOCALS~1\APPLIC~1\Webroot
                  2007-08-15 15:50   <DIR>   d--------   C:\DOCUME~1\ALLUSE~1\APPLIC~1\Webroot
                  2007-08-14 23:03   <DIR>   d--------   C:\DOCUME~1\ALLUSE~1\APPLIC~1\Screaming Bee
                  2007-08-13 23:32   0   -ra------   C:\logwmemory.bin
                  2007-08-13 23:30   <DIR>   d--------   C:\DOCUME~1\Owner\APPLIC~1\Soldat
                  2007-08-08 14:14   <DIR>   d--------   C:\DOCUME~1\Owner\APPLIC~1\Screaming Bee
                  2007-08-08 14:13   <DIR>   d--------   C:\Program Files\Common Files\Screaming Bee
                  2007-08-06 11:15   <DIR>   d--------   C:\Program Files\ATI Technologies
                  2007-08-06 11:11   520,192   ---------   C:\WINDOWS\system32\ati2sgag.exe
                  2007-07-23 22:39   51,072   --a------   C:\WINDOWS\system32\drivers\ikhlayer.sys
                  2007-07-23 22:39   30,592   --a------   C:\WINDOWS\system32\drivers\ikhfile.sys
                  2007-07-19 13:19   <DIR>   d--------   C:\DOCUME~1\Owner\APPLIC~1\Ahead
                  2007-07-19 13:18   476,320   --a------   C:\WINDOWS\system32\imagXpr7.dll
                  2007-07-19 13:18   471,040   --a------   C:\WINDOWS\system32\imagXRA7.dll
                  2007-07-19 13:18   364,544   --a------   C:\WINDOWS\system32\TwnLib4.dll
                  2007-07-19 13:18   262,144   --a------   C:\WINDOWS\system32\imagXR7.dll
                  2007-07-19 13:18   1,568,768   --a------   C:\WINDOWS\system32\imagX7.dll
                  2007-07-19 13:18   <DIR>   d--------   C:\Program Files\Common Files\Ahead
                  2007-07-18 23:55   <DIR>   d--------   C:\DOCUME~1\Owner\APPLIC~1\IE7Pro
                  2007-07-17 13:38   <DIR>   d--------   C:\DOCUME~1\Owner\APPLIC~1\Uniblue
                  2007-07-13 12:43   <DIR>   d--------   C:\DOCUME~1\Owner\APPLIC~1\teamspeak2
                  2007-07-12 19:31   765,952   -----c---   C:\WINDOWS\system32\dllcache\vgx.dll
                  2007-07-04 20:39   <DIR>   d--------   C:\DOCUME~1\Owner\APPLIC~1\WinRAR
                  2007-07-01 16:55   <DIR>   d--------   C:\DOCUME~1\Owner\APPLIC~1\TuneUp Software
                  2007-07-01 16:54   <DIR>   d--------   C:\DOCUME~1\ALLUSE~1\APPLIC~1\TuneUp Software

                  Neik

                    Topic Starter


                    Beginner

                    Re: Virus?
                    « Reply #40 on: August 30, 2007, 02:04:37 PM »
                    ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))

                    2007-08-30 13:22   ---------   d--------   C:\Program Files\Steam
                    2007-08-27 20:37   ---------   d--------   C:\Program Files\Common Files\Wise Installation Wizard
                    2007-08-27 00:29   ---------   d--------   C:\Program Files\Messenger Plus! Live
                    2007-08-25 13:04   ---------   d--------   C:\Program Files\MSN Messenger
                    2007-08-23 12:17   ---------   d--------   C:\Program Files\LimeWire
                    2007-08-19 13:27   ---------   d-a------   C:\DOCUME~1\ALLUSE~1\APPLIC~1\TEMP
                    2007-08-17 13:07   ---------   d--------   C:\Program Files\Winamp
                    2007-08-06 11:19   ---------   d--h-----   C:\Program Files\InstallShield Installation Information
                    2007-07-30 19:19   92504   --a------   C:\WINDOWS\system32\cdm.dll
                    2007-07-30 19:19   549720   --a------   C:\WINDOWS\system32\wuapi.dll
                    2007-07-30 19:19   53080   --a------   C:\WINDOWS\system32\wuauclt.exe
                    2007-07-30 19:19   43352   --a------   C:\WINDOWS\system32\wups2.dll
                    2007-07-30 19:19   325976   --a------   C:\WINDOWS\system32\wucltui.dll
                    2007-07-30 19:19   271224   --a------   C:\WINDOWS\system32\mucltui.dll
                    2007-07-30 19:19   207736   --a------   C:\WINDOWS\system32\muweb.dll
                    2007-07-30 19:19   203096   --a------   C:\WINDOWS\system32\wuweb.dll
                    2007-07-30 19:19   1712984   --a------   C:\WINDOWS\system32\wuaueng.dll
                    2007-07-30 19:18   33624   --a------   C:\WINDOWS\system32\wups.dll
                    2007-07-23 22:38   ---------   d--------   C:\DOCUME~1\Owner\APPLIC~1\Lavasoft
                    2007-07-03 22:40   ---------   d--------   C:\Program Files\Starcraft
                    2007-06-29 16:51   ---------   d--------   C:\DOCUME~1\Owner\APPLIC~1\Google
                    2007-06-28 17:48   12528   --a------   C:\WINDOWS\system32\drivers\secdrv.sys
                    2007-06-26 02:08   1104896   --a------   C:\WINDOWS\system32\msxml3.dll
                    2007-06-19 09:31   282112   --a------   C:\WINDOWS\system32\gdi32.dll
                    2007-06-18 14:20   564736   --a------   C:\WINDOWS\system32\ah.scr
                    2007-06-18 14:20   45056   --a------   C:\WINDOWS\system32\sstunst3.exe
                    2007-06-13 06:23   1033216   --a------   C:\WINDOWS\explorer.exe
                    2007-06-01 08:20   51568   --a------   C:\WINDOWS\system32\sirenacm.dll


                    (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
                     
                     
                    *Note* empty entries & legit default entries are not shown

                    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
                    "SoundMan"="SOUNDMAN.EXE" [2006-03-01 19:22 C:\WINDOWS\SOUNDMAN.EXE]
                    "VTTimer"="VTTimer.exe" [2006-08-03 02:53 C:\WINDOWS\system32\VTTimer.exe]
                    "StartCCC"="C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 12:35]
                    "nod32kui"="C:\Program Files\Eset\nod32kui.exe" [2007-08-21 15:50]

                    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
                    "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 12:24]
                    "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 03:56]

                    [HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
                    "Spyware Doctor"=

                    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
                    "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= D:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 13:55 77824]

                    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
                    D:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 13:41 294912 D:\Program Files\SUPERAntiSpyware\SASWINLO.dll

                    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Billminder.lnk]
                    backup=C:\WINDOWS\pss\Billminder.lnkCommon Startup

                    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech Desktop Messenger.lnk]
                    backup=C:\WINDOWS\pss\Logitech Desktop Messenger.lnkCommon Startup

                    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Scheduled Updates.lnk]
                    backup=C:\WINDOWS\pss\Quicken Scheduled Updates.lnkCommon Startup

                    Neik

                      Topic Starter


                      Beginner

                      Re: Virus?
                      « Reply #41 on: August 30, 2007, 02:05:00 PM »
                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Startup.lnk]
                      backup=C:\WINDOWS\pss\Quicken Startup.lnkCommon Startup

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AGRSMMSG]
                      AGRSMMSG.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIModeChange]
                      Ati2mdxx.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus Photo R200 Series]
                      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\holetonsinteronline]

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
                      C:\WINDOWS\System32\hkcmd.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
                      C:\WINDOWS\System32\igfxtray.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LDM]
                      C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechSoftwareUpdate]
                      "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechVideoRepair]
                      C:\Program Files\Logitech\Video\ISStart.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechVideoTray]
                      C:\Program Files\Logitech\Video\LogiTray.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LVCOMSX]
                      C:\WINDOWS\system32\LVCOMSX.EXE

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
                      "C:\Program Files\Messenger\msmsgs.exe" /background

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
                      "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\New.net Startup]

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
                      nwiz.exe /installquiet

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RegistryMechanic]


                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SHS]
                      "C:\Program Files\Rogers\SelfHealing\SHS.exe" /background

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
                      "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Update Manager]
                      "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VAIO Recovery]
                      C:\Windows\Sonysys\VAIO Recovery\PartSeal.exe

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ZTgServerSwitch]
                      c:\program files\support.com\client\lserver\server.vbs

                      [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
                      "VAIOMediaPlatform-PhotoServer-UPnP"=3 (0x3)
                      "VAIOMediaPlatform-PhotoServer-HTTP"=3 (0x3)
                      "VAIOMediaPlatform-PhotoServer-AppServer"=3 (0x3)
                      "VAIOMediaPlatform-MusicServer-UPnP"=3 (0x3)
                      "VAIOMediaPlatform-MusicServer-HTTP"=3 (0x3)
                      "VAIOMediaPlatform-MusicServer-AppServer"=3 (0x3)
                      "NVSvc"=2 (0x2)
                      "gusvc"=3 (0x3)

                      Neik

                        Topic Starter


                        Beginner

                        Re: Virus?
                        « Reply #42 on: August 30, 2007, 02:05:25 PM »
                        R0 SSFS0BB8;Spy Sweeper File System Filer Driver: 0BB8;C:\WINDOWS\system32\Drivers\SSFS0BB8.SYS
                        R3 SCREAMINGBDRIVER;Screaming Bee Audio;C:\WINDOWS\system32\drivers\ScreamingBAudio.sys
                        S3 Point32;Microsoft IntelliPoint Filter Driver;C:\WINDOWS\system32\DRIVERS\point32.sys
                        S3 smrt;Sony MPEG RealTime encoder board;C:\WINDOWS\system32\DRIVERS\smrt.sys
                        S3 SONYWBMS;Sony Memory Stick controller(WB);C:\WINDOWS\system32\DRIVERS\SonyWBMS.SYS

                        *Newly Created Service* - CATCHME

                        Contents of the 'Scheduled Tasks' folder
                        2007-08-24 21:15:00 C:\WINDOWS\Tasks\1-Click Maintenance.job - D:\Program Files\TuneUp Utilities 2007\SystemOptimizer.exe
                        2007-08-30 19:00:00 C:\WINDOWS\Tasks\AADE655F9362182B.job - c:\docume~1\owner\applic~1\chicid~1\Tool Bird Coal.exe
                        2006-09-17 15:50:24 C:\WINDOWS\Tasks\Registration reminder 1.job - C:\WINDOWS\System32\OOBE\oobebaln.exe

                        **************************************************************************

                        catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
                        Rootkit scan 2007-08-30 15:56:52
                        Windows 5.1.2600 Service Pack 2 NTFS

                        scanning hidden processes ...

                        scanning hidden autostart entries ...

                        scanning hidden files ...

                        scan completed successfully
                        hidden files: 0

                        **************************************************************************

                        Completion time: 2007-08-30 15:58:22
                        C:\ComboFix-quarantined-files.txt ... 2007-08-30 15:58

                           --- E O F ---

                        CBMatt

                        • Mod & Malware Specialist


                        • Prodigy

                        • Sad and lonely...and loving every minute of it.
                        • Thanked: 167
                          • Yes
                        • Experience: Experienced
                        • OS: Windows 7
                        Re: Virus?
                        « Reply #43 on: August 30, 2007, 08:17:08 PM »
                        You've still got a small trace of Lop on your computer...

                        Copy everything inside the quote box below (starting with @) and paste it into Notepad.  Go up to File > Save As and click the drop-down box to change the "Save As Type" to "All Files".  Save it as remlop.bat on your desktop.

                        Quote
                        @echo off
                        cd C:\WINDOWS\Tasks
                        attrib -r -s -h AADE655F9362182B.job
                        del AADE655F9362182B.job
                        exit

                        Double-click remlop.bat  A window will open and close quickly; this is normal.


                        Have you deleted this folder yet?...
                        C:\Documents and Settings\Owner\Application Data\chicidledeaf

                        Another one that needs to be deleted is C:\Program Files\chicidledeaf.
                        Quote
                        An undefined problem has an infinite number of solutions.
                        —Robert A. Humphrey

                        Neik

                          Topic Starter


                          Beginner

                          Re: Virus?
                          « Reply #44 on: August 30, 2007, 08:45:28 PM »
                          Yes I have deleted those folders and done the remlop.bat,

                          Can Nod32 scan C:\Documents and Settings\All Users\Application Data during safe mode and delete viruses? because Application Data seems hidden.

                          How come Webroot Spysweeper and SUPERantispy didnt remove all the Lop traces that were still on my computer?