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Author Topic: Icons, Start menu and taskbar gone. Only background picture shows.  (Read 5160 times)

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16

  • Guest
When I boot up my grandma's computer ( windows XP..that's all I know), all that shows is the desktop background picture. That's it. I can't right click on it to see if it is being hidden and if I go through control panel (using task manager to open internet explorer then using it to get the desktop), I can't change Taskbar and Start menu options. It is non responsive when I click on it.

I'm not a computer expert, so please try to make any hel as simple as possible, thanks!

starNthabunch

  • Guest
Re: Icons, Start menu and taskbar gone. Only background picture shows.
« Reply #1 on: August 18, 2007, 05:38:29 PM »
Have you tried restarting your computer?

DeltaSlaya



    Apprentice
  • Google
    Re: Icons, Start menu and taskbar gone. Only background picture shows.
    « Reply #2 on: August 18, 2007, 05:41:13 PM »
    Yes they have..


    Have you tried booting into safe mode by tapping F8 just before Windows loads? Does that work?

    You could also try typing sfc /scannow in a Command Prompt Window.

    Any recent hardware / driver / software / updates that may have caused this?
    System specs:
    Intel Core 2 Duo E6600 (up to 3.3 stock V and air)
    ASUS Striker Extreme
    XFX 8600GT XXX Edition
    2x 1gB Corsair XMS2 DDR2-800
    Seagate Barracuda 320gB SATA
    Raidmax Ninja 918 (520W ATXV2.0 PSU)
    -

    16

    • Guest
    Re: Icons, Start menu and taskbar gone. Only background picture shows.
    « Reply #3 on: August 18, 2007, 05:42:56 PM »
    Have you tried restarting your computer?
    Many, Many times. Also when I open task manager, I can't get explorer. exe to run and I also tried making another user but it came up with the same problem. I can't get into Safe Mode so I can't try anything there.

    16

    • Guest
    Re: Icons, Start menu and taskbar gone. Only background picture shows.
    « Reply #4 on: August 18, 2007, 05:45:07 PM »
    Yes they have..


    Have you tried booting into safe mode by tapping F8 just before Windows loads? Does that work?

    You could also try typing sfc /scannow in a Command Prompt Window.

    Any recent hardware / driver / software / updates that may have caused this?
    As far as I know, the last thing she did was defrag.

    DeltaSlaya



      Apprentice
    • Google
      Re: Icons, Start menu and taskbar gone. Only background picture shows.
      « Reply #5 on: August 18, 2007, 05:46:33 PM »
      You said you could get explorer to run? Now you can't? I'm assuming in your previous post you meant explorer, not Internet Explorer.

      How did you make a new user? Control Panel? How did you get there if you can't start explorer.exe?

      What happens when you try get into safe mode.

      To run 'sfc /scannow'. Simply type that into the new task window in task manager..
      System specs:
      Intel Core 2 Duo E6600 (up to 3.3 stock V and air)
      ASUS Striker Extreme
      XFX 8600GT XXX Edition
      2x 1gB Corsair XMS2 DDR2-800
      Seagate Barracuda 320gB SATA
      Raidmax Ninja 918 (520W ATXV2.0 PSU)
      -

      16

      • Guest
      Re: Icons, Start menu and taskbar gone. Only background picture shows.
      « Reply #6 on: August 18, 2007, 05:53:13 PM »
      You said you could get explorer to run? Now you can't? I'm assuming in your previous post you meant explorer, not Internet Explorer.

      How did you make a new user? Control Panel? How did you get there if you can't start explorer.exe?

      What happens when you try get into safe mode.

      To run 'sfc /scannow'. Simply type that into the new task window in task manager..
      'sfc /scannow' didn't work. With explorer, when I type explorer.exe under new task it says: explorer.exe is not a valid Win32 application (someone had suggested that to someone with a similar problem). I made a new user going through msconfig. Sorry if I'm confusing.

      16

      • Guest
      Re: Icons, Start menu and taskbar gone. Only background picture shows.
      « Reply #7 on: August 18, 2007, 05:54:19 PM »
      oh, and safe mode just doesn't show up when I press F8 at startup

      DeltaSlaya



        Apprentice
      • Google
        Re: Icons, Start menu and taskbar gone. Only background picture shows.
        « Reply #8 on: August 18, 2007, 05:55:48 PM »
        What do you mean it didn't work, what happened?

        Well then you're not pressing it at the right time. You have to press it BEFORE Windows starts loading. Just tap it once a second, it will get there.
        System specs:
        Intel Core 2 Duo E6600 (up to 3.3 stock V and air)
        ASUS Striker Extreme
        XFX 8600GT XXX Edition
        2x 1gB Corsair XMS2 DDR2-800
        Seagate Barracuda 320gB SATA
        Raidmax Ninja 918 (520W ATXV2.0 PSU)
        -

        16

        • Guest
        Re: Icons, Start menu and taskbar gone. Only background picture shows.
        « Reply #9 on: August 18, 2007, 06:13:07 PM »
        I got into safe mode, nothing was different, except instead of my background picture it was just the black safe mode background.

        DeltaSlaya



          Apprentice
        • Google
          Re: Icons, Start menu and taskbar gone. Only background picture shows.
          « Reply #10 on: August 18, 2007, 06:15:43 PM »
          Well I can't really help any further, I think you just need to let 'sfc /scannow' take a look.

          Can you start cmd.exe from the new task? If so you can type the command in there.
          System specs:
          Intel Core 2 Duo E6600 (up to 3.3 stock V and air)
          ASUS Striker Extreme
          XFX 8600GT XXX Edition
          2x 1gB Corsair XMS2 DDR2-800
          Seagate Barracuda 320gB SATA
          Raidmax Ninja 918 (520W ATXV2.0 PSU)
          -