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Author Topic: Windows automatic updates will not install  (Read 32114 times)

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skykaptain

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    Windows automatic updates will not install
    « on: September 11, 2007, 07:12:26 PM »
    I had to reinstall Windows XP Pro (SP2), because of a corrupted file When the computer does the automatic updates and installs them it says “some updates could not be installed” and it lists every single update. It keeps on downloading updates and installing them repeatedly. When I tried to contact Microsoft, they just tried to get me to pay, even though I should have two free contacts because I bought it two months ago. Anyone know how to get it to stop or how to uninstall the old updates so these new ones will be installed (they should be the same)? I did the automatic updates before I had to reinstall XP. (It does the same thing if I go to their update site)

    PC specs:
    Core 2 Duo E6600 @ 3.35 GHz
    EVGA GeForce 8800 GTS 640 MB
    2 GB of OCZ SLI-ready RAM
    500 GB Hitachi HHD
    McAfee Total Protection 2007

    patio

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    Re: Windows automatic updates will not install
    « Reply #1 on: September 11, 2007, 07:32:45 PM »
    Whenever you re-install an OS all updates done prior to this are wiped out...
    " Anyone who goes to a psychiatrist should have his head examined. "

    skykaptain

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      Re: Windows automatic updates will not install
      « Reply #2 on: September 11, 2007, 08:15:22 PM »
      Then why are does it say they cannot be installed when they are downloaded? If they are deleted then it should be no problem to install them right? I have never had this problem with any of my XP computers.

      patio

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      Re: Windows automatic updates will not install
      « Reply #3 on: September 12, 2007, 06:10:28 AM »
      Which updates refuse to install ? ?
      There may be a clue there...

      When you re-installed what type of XP CD was this ? ?
      " Anyone who goes to a psychiatrist should have his head examined. "

      skykaptain

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        Re: Windows automatic updates will not install
        « Reply #4 on: September 12, 2007, 06:20:28 AM »
        All of the updates refuse to install, the critical, security, IE7 and WMP 9. All 80 of them.

        As for the CD, it is the original CD with the orange holographic design on the top. I have not changed CD’s from the first time in installed it a month ago.

        mektek



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          Re: Windows automatic updates will not install
          « Reply #5 on: September 12, 2007, 06:39:48 AM »
          Some updates need to be installed seperately.  There is often a note in red by the ones that need this when you review the updates.

          i.e. 7 is often one of these.  You are running i.e 7 and not 6 aren't you?

          Try installing updates one at a time rather than in bulk. see if this makes a difference.
          Tiggered - adj : It's been tiggered
          A computer that was working until tinkering broke it

          skykaptain

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            Re: Windows automatic updates will not install
            « Reply #6 on: September 12, 2007, 08:49:46 AM »
            Yes I am useing IE 7 and i did try to install them one at  a time but it still did not work. This is strange, this has never happened to any one I know.

            The Saviour

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            Re: Windows automatic updates will not install
            « Reply #7 on: September 12, 2007, 08:59:43 AM »
            Do you receive any type of error message from Windows Update when you try to download and install these updates?

            If so, could you please post the exact text of the error message, please?

            Thank you...

            skykaptain

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              Re: Windows automatic updates will not install
              « Reply #8 on: September 12, 2007, 11:37:53 AM »
              There is no real error message; it just says, “Some files could not be installed." The screen shot is what it shows every time.

              [saving space - attachment deleted by admin]

              mektek



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                Re: Windows automatic updates will not install
                « Reply #9 on: September 12, 2007, 04:40:31 PM »
                What happens if you click on the configure updates option box bottom left?

                Have you tried switching off Automatic updates and manually updating from here ? http://www.update.microsoft.com/
                Tiggered - adj : It's been tiggered
                A computer that was working until tinkering broke it

                skykaptain

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                  Re: Windows automatic updates will not install
                  « Reply #10 on: September 12, 2007, 04:47:07 PM »
                  It just brings me to the automatic updates settings, the box with there it has four options to choose. The first is automatic (recommended), with the time of day that you want it to download updates at a certain time of day. Then download updates for me, but let me choose when to install them. Thirdly, notify me but do not download or install them. Last to turn them off. I have the automatic setting turned on. I have gone to their web site but the same thing happens, they download but do not install.

                  tomshope



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                    Re: Windows automatic updates will not install
                    « Reply #11 on: September 12, 2007, 04:52:41 PM »
                    Windows Update Failure

                     This is a not uncommon problem, particularly after either a major hardware upgrade or a Windows reinstall. There are 3 probable causes for the problem:

                    1. The Windows Update Temporary folder is corrupted.

                    2. Update Agent 3.0 is not installed properly.

                    3. Installer 3.1 is corrupted.

                    Here’s how to fix them:

                    1. Clean up Windows Update temporary folder

                    1.1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.

                    Net stop WuAuServ

                    1.2. Click Start, Run, type: %windir% and press Enter.

                    1.3. In the opened folder, rename the folder SoftwareDistribution to Sdold. You will loose your history but not important.
                    1.4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.

                    Net start WuAuServ

                    2. Reinstall Windows Update Agent 3.0

                    2.1. Download the file from the following link:

                    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

                    2.2. Save the file to C: drive Root (C:)

                    2.3. Click Start, Run, type: "C:WindowsUpdateAgent30-x86.exe /wuforce" (without quotations) and then press Enter to install the Windows Update engine. (There is a space between "C:WindowsUpdateAgent30-x86.exe" and "/wuforce")
                    Note: If you are using Windows Vista, please save the downloaded file to the D: drive, because the file cannot be launched directly from the C: root directory.

                    3. Reinstall Windows Installer 3.1 (important)

                    3.1. Press Start and choose Run.

                    3.2. Type in "cmd" (without quotation marks) and press OK.

                    3.3. In the command line, type in the following command and press Enter:
                    MSIexec /unregister (Note: there is a space before the “/”)

                    3.4. Then, type in the following command and press Enter:
                    MSIexec /regserver (Note: there is a space before the “/”)

                    4. Now, try running updates again. If they still fail, then you’ll need to do a reinstall of Windows Installer:

                    4.1. Start, click Control Panel, and click Add/Remove Programs to check if Windows Installer 3.1 has been installed.

                    4.2. If it has, highlight and remove it.

                    4.3. After that, reinstall Windows Installer 3.1 from the following link.

                    http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en

                    This should fix the problem

                    mektek



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                      Re: Windows automatic updates will not install
                      « Reply #12 on: September 12, 2007, 04:54:36 PM »
                      I always install from the website with automatic updates switched off for the first major update since there are so many then switch it on so it can pick up the rest as they happen.

                      Try it with the automatic updates option switched off. Go to control panel>security centre>windows updates to do this. This way we will see if it is the automatic updater that has got messed up and is causing the problem.

                      But tomshopes post above looks a better option first as we crossed posts.
                      Tiggered - adj : It's been tiggered
                      A computer that was working until tinkering broke it

                      skykaptain

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                        Re: Windows automatic updates will not install
                        « Reply #13 on: September 12, 2007, 07:08:57 PM »
                        It worked partly, now there are only a few updates that do not work. Should I do it again? The second method worked.

                        skykaptain

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                          Re: Windows automatic updates will not install
                          « Reply #14 on: September 12, 2007, 07:19:28 PM »
                          Never mind. I thought I worked till I restarted. Then  it said that it did not install. Now what?
                          « Last Edit: September 13, 2007, 07:35:26 AM by skykaptain »