Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: My retarded comp keeps spontaneously freezing. Please help!  (Read 21139 times)

0 Members and 1 Guest are viewing this topic.

zomgpleasehelp

  • Guest
My retarded comp keeps spontaneously freezing. Please help!
« on: October 06, 2007, 12:57:15 PM »
Ok, So...

I turn on my computer, and it froze about 3 seconds after it turned on.
I rebooted it.
Froze again when the Disk Checking thing was running,
Rebooted again
Froze YET AGAIN when typing in my password.
Rebooted
Froze AGAIN when the little tune that windows 2000 has when your desktop shows up.
Rebooted.
Froze
rebooted
froze
rebooted
froze
rebooted
wow I got 20 minutes before it froze again. That's a new record.
rebooted
Froze
rebooted,
Froze

I don't know if it's a virus, Trojan, worm or something else.
I have an anti virus in my computer and it doesn't detect one.


AUGHH IT'S SOO ANOYING PLEASE HELP ME!!!! :'(

neljan



    Adviser

    Thanked: 1
    • Yes
  • Experience: Familiar
  • OS: Windows XP
Re: My retarded comp keeps spontaneously freezing. Please help!
« Reply #1 on: October 06, 2007, 02:40:08 PM »
What anti-virus software are you using?

zomgpleasehelp

  • Guest
Re: My retarded comp keeps spontaneously freezing. Please help!
« Reply #2 on: October 06, 2007, 06:13:48 PM »
Avast! Anti-Virus Pro 4.7

zomgpleasehelp

  • Guest
Re: My retarded comp keeps spontaneously freezing. Please help!
« Reply #3 on: October 06, 2007, 06:46:38 PM »
I did the Hijack This thing and this is what I got...




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:41:36 PM, on 10/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
C:\Program Files\Softwin\BitDefender8\bdoesrv.exe
C:\Program Files\Softwin\BitDefender8\bdswitch.exe
C:\Program Files\DAP\DAP.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Belkin\F5D7001v2000\Belkinwcui.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Belkin\F5D7001v2000\ChkDev.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender8\vsserv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://verizon.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://redir.speedbit.com/redir.asp?ID=7028
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [BDMCon] C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
O4 - HKLM\..\Run: [BDOESRV] C:\Program Files\Softwin\BitDefender8\\bdoesrv.exe
O4 - HKLM\..\Run: [BDNewsAgent] C:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe
O4 - HKLM\..\Run: [BDSwitchAgent] C:\Program Files\Softwin\BitDefender8\\bdswitch.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKLM\..\Policies\Explorer\Run: [isamonitor.exe] C:\Program Files\Video ActiveX Object\isamonitor.exe
O4 - HKLM\..\Policies\Explorer\Run: [none] C:\Program Files\Video ActiveX Object\pmsngr.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Belkin Wireless Utility.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/tgctlcm.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/ZwinkyInitialSetup1.0.0.15.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O20 - AppInit_DLLs: sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll
O21 - SSODL: breadthes - {5c4f2cbc-f32d-4a03-9812-86f39379811b} - C:\WINDOWS\system32\oksrqqu.dll (file missing)
O22 - SharedTaskScheduler: breadthes - {5c4f2cbc-f32d-4a03-9812-86f39379811b} - C:\WINDOWS\system32\oksrqqu.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender8\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - Softwin - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

--
End of file - 7247 bytes




Hopefully this will help you help me.  :)

neljan



    Adviser

    Thanked: 1
    • Yes
  • Experience: Familiar
  • OS: Windows XP
Re: My retarded comp keeps spontaneously freezing. Please help!
« Reply #4 on: October 07, 2007, 09:00:44 PM »
Sorry for the delay...

Ok, following the advice I followed to fix my PC, try this:

Start your PC in safe mode (press F8 while windows is starting up)

Delete your old Hijack this log file, run HijackThis again, perform a scan (with log) & then check the following entries:

O4 - HKLM\..\Policies\Explorer\Run: [isamonitor.exe] C:\Program Files\Video ActiveX Object\isamonitor.exe
O4 - HKLM\..\Policies\Explorer\Run: [none] C:\Program Files\Video ActiveX Object\pmsngr.exe
O21 - SSODL: breadthes - {5c4f2cbc-f32d-4a03-9812-86f39379811b} - C:\WINDOWS\system32\oksrqqu.dll (file missing)
O22 - SharedTaskScheduler: breadthes - {5c4f2cbc-f32d-4a03-9812-86f39379811b} - C:\WINDOWS\system32\oksrqqu.dll (file missing)

Select 'fix checked' then rescan & post the new log here.
« Last Edit: October 08, 2007, 06:57:55 AM by neljan »

zomgpleasehelp

  • Guest
Re: My retarded comp keeps spontaneously freezing. Please help!
« Reply #5 on: October 08, 2007, 03:31:19 PM »
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:26:57 PM, on 10/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
C:\Program Files\Softwin\BitDefender8\bdoesrv.exe
C:\Program Files\Softwin\BitDefender8\bdswitch.exe
C:\Program Files\DAP\DAP.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Belkin\F5D7001v2000\Belkinwcui.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Belkin\F5D7001v2000\ChkDev.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender8\vsserv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\WinSys.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thottbot.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://redir.speedbit.com/redir.asp?ID=7028
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [BDMCon] C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
O4 - HKLM\..\Run: [BDOESRV] C:\Program Files\Softwin\BitDefender8\\bdoesrv.exe
O4 - HKLM\..\Run: [BDNewsAgent] C:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe
O4 - HKLM\..\Run: [BDSwitchAgent] C:\Program Files\Softwin\BitDefender8\\bdswitch.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [WinSys] C:\WINDOWS\system32\WinSys.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Belkin Wireless Utility.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/tgctlcm.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/ZwinkyInitialSetup1.0.0.15.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O20 - AppInit_DLLs: x;sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender8\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - Softwin - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

--
End of file - 6607 bytes

It froze once while trying to attempt this in in safe mode...

JPH



    Intermediate

    • Experience: Experienced
    • OS: Windows 7
    Re: My retarded comp keeps spontaneously freezing. Please help!
    « Reply #6 on: October 08, 2007, 04:58:40 PM »
    zomgpleasehelp,

    The fact that you are running two antivirus programs alone is enough to make your system unstable. You should choose one or the other and remove the other one.

    Also, did you intentionally install WinSpy surveillance software? If not it should be removed immediately.

    Fix these:

    O4 - HKLM\..\Run: [WinSys] C:\WINDOWS\system32\WinSys.exe  <---WinSpy
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/ZwinkyInitialSetup1.0.0.15.cab

    Might as well fix these too while you're at it:

    O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
    O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)


    Reboot, then delete the following file:

    C:\WINDOWS\system32\WinSys.exe

    Delete the following directory:

    C:\Program Files\Video ActiveX Object

    Then go to C:\Program Files\Trend Micro\HijackThis and rename HiJackThis.exe to something else (e.g. zomg.exe) and then post a new logfile.

    - JPH


    neljan



      Adviser

      Thanked: 1
      • Yes
    • Experience: Familiar
    • OS: Windows XP
    Re: My retarded comp keeps spontaneously freezing. Please help!
    « Reply #7 on: October 08, 2007, 05:06:32 PM »
    So far so good,

    Repeat the steps again & Fix these aswell:

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://redir.speedbit.com/redir.asp?ID=7028

    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/tgctlcm.cab

    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/ZwinkyInitialSetup1.0.0.15.cab


    Then post the new log here...

    neljan



      Adviser

      Thanked: 1
      • Yes
    • Experience: Familiar
    • OS: Windows XP
    Re: My retarded comp keeps spontaneously freezing. Please help!
    « Reply #8 on: October 08, 2007, 05:13:03 PM »
    Ahhh... the main man! JPH!

    I'll just sit this one out from now on & watch the master at work  ;)

    zomgpleasehelp

    • Guest
    Re: My retarded comp keeps spontaneously freezing. Please help!
    « Reply #9 on: October 08, 2007, 06:16:43 PM »
    Alright, I did what both of you said. Starting with what JPH told me to do.
    Then I deleted the stuff Neljan told me to delete.
    Oh, and I tried to delete

    C:\WINDOWS\system32\WinSys.exe

    and


    C:\Program Files\Video ActiveX Object

    like JPH told me to, but the WinSys.exe thing was "Protected" or something and couldn't delete it.

    the Video ActiveX Object directory was not found so I couldn't delete it.

    hope you guys can still help,
    and if my replies take a while, it's because I have to deal with this freezing problem like, every 2-10 minutes and I have to reboot while doing this.

    Anyways... ::)

     this is what I got...



    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:08:51 PM, on 10/8/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
    C:\Program Files\Softwin\BitDefender8\bdoesrv.exe
    C:\Program Files\Softwin\BitDefender8\bdswitch.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\Belkin\F5D7001v2000\Belkinwcui.exe
    C:\Program Files\Belkin\F5D7001v2000\ChkDev.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
    C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
    C:\Program Files\Softwin\BitDefender8\vsserv.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\SYSTEM32\winsys.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thottbot.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
    O4 - HKLM\..\Run: [BDMCon] C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
    O4 - HKLM\..\Run: [BDOESRV] C:\Program Files\Softwin\BitDefender8\\bdoesrv.exe
    O4 - HKLM\..\Run: [BDNewsAgent] C:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe
    O4 - HKLM\..\Run: [BDSwitchAgent] C:\Program Files\Softwin\BitDefender8\\bdswitch.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
    O4 - Global Startup: Belkin Wireless Utility.lnk = ?
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O20 - AppInit_DLLs:  sockspy.dll sockspy.dll
    O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender8\vsserv.exe
    O23 - Service: BitDefender Communicator (XCOMM) - Softwin - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

    --
    End of file - 5544 bytes

    JPH



      Intermediate

      • Experience: Experienced
      • OS: Windows 7
      Re: My retarded comp keeps spontaneously freezing. Please help!
      « Reply #10 on: October 08, 2007, 06:39:00 PM »
      There are a few things that I suggested that you didn't do...help me help you. ;)

      You're still running 2 antivirus programs (uninstall one of them)
      You didn't rename HijackThis.exe (some malware hides from the HijackThis.exe process)
      You didn't reboot (if you would have you could have deleted Winsys.exe because it wouldn't still be running in memory)

      Please do these things and post a new HJT log file.

      - JPH

      BTW neljan, don't sit this one out...you were doing just fine before I got here. ;)

      neljan



        Adviser

        Thanked: 1
        • Yes
      • Experience: Familiar
      • OS: Windows XP
      Re: My retarded comp keeps spontaneously freezing. Please help!
      « Reply #11 on: October 08, 2007, 06:43:10 PM »
      Thanks JPH

      Zomgpleasehelp I'm still here aswell mate, don't worry we'll get this fixed...

      I would have also recommended removing one of your virus software, if I didn't think that 'Avast! Anti-Virus Pro 4.7' was one program! doh!  ::)

      Fed

      • Moderator


      • Sage
      • Thanked: 35
        • Experience: Experienced
        • OS: Windows XP
        Re: My retarded comp keeps spontaneously freezing. Please help!
        « Reply #12 on: October 08, 2007, 07:32:35 PM »
        Do you have access to another computer, if so you should download software to test your RAM and your HDD.

        zomgpleasehelp

        • Guest
        Re: My retarded comp keeps spontaneously freezing. Please help!
        « Reply #13 on: October 08, 2007, 09:15:45 PM »
        Alright, let's see...

        I uninstalled SpyBot and kept Avast!. (Since it's better and I actually paid for it :P)

        I managed to delete the WinSys.exe this time... Last time I did reboot but didn't want to delete... ???

        I forgot to rename 'Hijack This' last time ::)
        So I did it right now and renamed it to 'o.o'

        And Fed,
        Do you mean access to another computer directly from mines?
        if so I don't think I can.

        I do have 2 more computers in my house though...

        Anyway's this is what I got this time...


        Logfile of Trend Micro HijackThis v2.0.2
        Scan saved at 10:04:04 PM, on 10/8/2007
        Platform: Windows XP SP2 (WinNT 5.01.2600)
        MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
        Boot mode: Normal

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
        C:\Program Files\Alwil Software\Avast4\ashServ.exe
        C:\WINDOWS\system32\spoolsv.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\Explorer.EXE
        C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
        C:\WINDOWS\system32\nvsvc32.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
        C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
        C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
        C:\Program Files\Softwin\BitDefender8\bdoesrv.exe
        C:\Program Files\Softwin\BitDefender8\bdswitch.exe
        C:\Program Files\Softwin\BitDefender8\vsserv.exe
        C:\Program Files\DAP\DAP.EXE
        C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
        C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
        C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
        C:\Program Files\Windows Media Player\WMPNSCFG.exe
        C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
        C:\Program Files\Belkin\F5D7001v2000\Belkinwcui.exe
        C:\Program Files\WinZip\WZQKPICK.EXE
        C:\Program Files\LimeWire\LimeWire.exe
        C:\Program Files\Belkin\F5D7001v2000\ChkDev.exe
        C:\WINDOWS\system32\wuauclt.exe
        C:\Program Files\Trend Micro\HijackThis\o.o.exe

        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thottbot.com/
        R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
        O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
        O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
        O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
        O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
        O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
        O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
        O4 - HKLM\..\Run: [BDMCon] C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
        O4 - HKLM\..\Run: [BDOESRV] C:\Program Files\Softwin\BitDefender8\\bdoesrv.exe
        O4 - HKLM\..\Run: [BDNewsAgent] C:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe
        O4 - HKLM\..\Run: [BDSwitchAgent] C:\Program Files\Softwin\BitDefender8\\bdswitch.exe
        O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
        O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
        O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
        O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
        O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
        O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
        O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
        O4 - Global Startup: Belkin Wireless Utility.lnk = ?
        O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
        O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
        O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
        O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
        O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
        O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
        O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
        O20 - AppInit_DLLs:  sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll
        O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
        O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
        O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
        O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
        O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
        O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
        O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
        O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
        O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender8\vsserv.exe
        O23 - Service: BitDefender Communicator (XCOMM) - Softwin - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

        --
        End of file - 5571 bytes

        JPH



          Intermediate

          • Experience: Experienced
          • OS: Windows 7
          Re: My retarded comp keeps spontaneously freezing. Please help!
          « Reply #14 on: October 08, 2007, 09:26:25 PM »
          zomgpleasehelp,

          I should have explained this better so I apologize. The two antivirus programs that I see are Avast and Bitdefender8, Spybot is not an antivirus technically it's an antispyware application. Since it doesn't have real-time scanning you could run it alongside AV programs and it won't interfere.

          - JPH

          Fed

          • Moderator


          • Sage
          • Thanked: 35
            • Experience: Experienced
            • OS: Windows XP
            Re: My retarded comp keeps spontaneously freezing. Please help!
            « Reply #15 on: October 08, 2007, 09:42:35 PM »
            I meant another computer to be able to download the software to test your RAM & HDD.
            Quote
            I turn on my computer, and it froze about 3 seconds after it turned on.
            I rebooted it.
            Froze again when the Disk Checking thing was running,
            Rebooted again
            Froze YET AGAIN when typing in my password.
            Rebooted
            Froze AGAIN when the little tune that windows 2000 has when your desktop shows up.
            Rebooted.
            Froze
            rebooted
            froze
            rebooted
            froze
            rebooted
            wow I got 20 minutes before it froze again. That's a new record.
            rebooted
            Froze
            rebooted,
            Froze
            Sure you may have all sorts of malware, I haven't even looked but your first post sounds like you have a hardware problem to me.

            JPH



              Intermediate

              • Experience: Experienced
              • OS: Windows 7
              Re: My retarded comp keeps spontaneously freezing. Please help!
              « Reply #16 on: October 08, 2007, 09:57:33 PM »
              Fed,

              I agree and that was my initial impression, but I was hopeful that removing one of the dual AVs and the multiple malware infections would stabilize this machine. So if the machine is still freezing and locking up after removing one of the antivirus programs then hardware must be the culprit.


              Fed

              • Moderator


              • Sage
              • Thanked: 35
                • Experience: Experienced
                • OS: Windows XP
                Re: My retarded comp keeps spontaneously freezing. Please help!
                « Reply #17 on: October 08, 2007, 10:33:49 PM »
                Sooner or later it has to be cleaned up anyway JPH.
                I was worried the OP was fighting with lockups while trying to run scans etc.
                The '3 second lockup' is a worry.

                CBMatt

                • Mod & Malware Specialist


                • Prodigy

                • Sad and lonely...and loving every minute of it.
                • Thanked: 167
                  • Yes
                • Experience: Experienced
                • OS: Windows 7
                Re: My retarded comp keeps spontaneously freezing. Please help!
                « Reply #18 on: October 09, 2007, 05:14:43 AM »
                neljan,
                It's great that you want to help, but please refrain from taking on any logs.  As straight-forward as it seems, it's more than just plugging filenames into a search engine or running a log through an analyzer.  There are various techniques and tools that a trained analyzer has at his/her disposal.  If you wish to be proficient in this area, it is strongly urged that you have some formal training (there are several free online courses).

                The files you suggested were indeed bad and unwanted, so you haven't done anything harmful.  But it's easy to get confused when viewing certain files and you can do a fair amount of damage if you don't know what you're doing.  Heck, you can even do some damage when you do know what you're doing.  Heh.  You're more than welcome to participate on the forums, but please leave HijackThis to those of us with prior experience.  Thanks, and I hope you enjoy your stay here.



                zomgpleasehelp,
                JPH is doing a fine job so far and I have no intention of getting in his way.  However, I would like to chime in real quick.  You appear to have had a prior SmitFraud infection, so I'd like for you to check out this link, just to beon the safe side...
                http://www.bleepingcomputer.com/files/smitfraudfix.php

                And I have to agree with the above...this sounds like a hardware issue.  Although your computer was infected with a few things, none of your infections should be causing these problems.  I'm not a hardware expert, but it sounds to me like either you have some bad RAM or something is overheating.  These should be looked into, I think.

                Also...although you don't have to, I would suggest reinstalling Spybot because I think it's typically a good idea to have an active anti-spyware program.  The one you should disable is BitDefender.  You don't have to uninstall it, but you should at least disable it from automatically starting when your computer boots.
                Quote
                An undefined problem has an infinite number of solutions.
                —Robert A. Humphrey

                neljan



                  Adviser

                  Thanked: 1
                  • Yes
                • Experience: Familiar
                • OS: Windows XP
                Re: My retarded comp keeps spontaneously freezing. Please help!
                « Reply #19 on: October 09, 2007, 07:15:23 AM »
                Point taken CBmatt... I only tried to help zomgpleasehelp as his post seemed to have been overlooked?

                I posted a problem I was having after his post which JPH solved, I then went back 3 days later & noticed that nobody had still not replied to him.

                Anyway, it's good now that JPH/Fed & yourself are helping him & as I said in my previous post, I will just watch from now & hope you can sort it for him...

                G

                CBMatt

                • Mod & Malware Specialist


                • Prodigy

                • Sad and lonely...and loving every minute of it.
                • Thanked: 167
                  • Yes
                • Experience: Experienced
                • OS: Windows 7
                Re: My retarded comp keeps spontaneously freezing. Please help!
                « Reply #20 on: October 09, 2007, 08:00:16 AM »
                Thanks for understanding.  Now, let's hope we do in fact get this all sorted out.  Heh.
                Quote
                An undefined problem has an infinite number of solutions.
                —Robert A. Humphrey

                JPH



                  Intermediate

                  • Experience: Experienced
                  • OS: Windows 7
                  Re: My retarded comp keeps spontaneously freezing. Please help!
                  « Reply #21 on: October 09, 2007, 04:37:25 PM »
                  zomgpleasehelp,

                  Since we all tend to agree, if you have removed (or disabled) one of your AV's and your system is still unstable then the next step is to test your hardware.

                  Please download and install PC Wizard 2008. Run it and it will automatically detect your hardware, when it's finished click on the Save button and save the system summary to a text file. Copy and paste the text file to your next post. To better diagnose a potential hard disk problem we need to know your HD manufacturer so that we can suggest the proper tools. I suggest Memtest86 to diagnose a potential RAM problem. (maybe CBMatt or Fed would suggest something different?) Download the Memtest86 ISO image and burn it to a CD, then boot your computer from it. Please note that Memtest86 will continue to run until you manually stop it, usually the first few tests will be enough to detect a problem.

                  - JPH


                  zomgpleasehelp

                  • Guest
                  Re: My retarded comp keeps spontaneously freezing. Please help!
                  « Reply #22 on: October 09, 2007, 05:24:41 PM »
                  Alright I deleted BitDefender and replaced one of the RAM sticks (I have three slots and only using two) but that didn't seem to work, So I'll replace my second one later on today if my comp doesn't lock up.

                  I did the PC Wizard thing and this is what I got

                  PC Wizard 2008 Version 1.80
                  ------------------------------------------------------------------------------------------

                  Owner: That one guy
                  User: Chris
                  Operating System: Microsoft Windows XP Professional 5.01.2600 Service Pack 2
                  Report Date: Tuesday 09 October 2007 at 18:15

                  ------------------------------------------------------------------------------------------


                  <<< System Summary >>>

                    > Mainboard : Compaq 06E4h

                    > Chipset : VIA Apollo Pro

                    > Processor : AMD Athlon @ 1100 MHz

                    > Physical Memory : 768 MB

                    > Video Card : Nvidia Corp GeForce FX 5200 [NV34.3]

                    > Hard Disk : Maxtor (31 GB)

                    > DVD-Rom Drive : Compaq DVD-ROM DV-5700B

                    > CD-Rom Drive : LG CD-RW CED-8080B

                    > DVD-Rom Drive : HL3564Q VLF231L SCSI CdRom Device

                    > Monitor Type : 13 inches

                    > Network Card : Broadcom Corp BCM4309 802.11a/b/g

                    > Network Card : Accton Technology Corp EN-1207D Fast Ethernet Adapter

                    > Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 2

                    > DirectX : Version 9.0c  (March 2006)

                  ------------------------------------------------------------------------------------------
                  ***** End of report *****


                  I'll post the Memtest thing in a bit.
                  I'm posting this first just to make sure it's up before my comp locks up again. :(



                  zomgpleasehelp

                  • Guest
                  Re: My retarded comp keeps spontaneously freezing. Please help!
                  « Reply #23 on: October 09, 2007, 06:15:30 PM »
                  Ok. Like I said, I took one of my RAM sticks out and replaced with one I took out of my other computer. The RAM stick I took out of this one (the messed up one) I inserted on my secondary comp. Now this one hasn't been freezing at all!
                  Plus,
                  The secondary computer is experiencing the SAME problems this one was having! :o

                   :D
                   :D
                   :D

                  I think you guys were right!

                  Maybe it was the RAM.

                  But,
                  These has happened before.
                  I think I had fixed it,
                  but it just freezes again and I sink into this feeling of lost hope. :(

                  Ok...
                  The 'boot' thing JPH told me to do...
                  I did it exactly like it said, but it didn't seem to do anything.
                  I went back and tried to manually stop it, but it hadn't even begun in the first place.

                  Anyways don't worry about that.
                  I'll come back and tell you guys if it keeps freezing.

                   :)

                  zomgpleasehelp

                  • Guest
                  Re: My retarded comp keeps spontaneously freezing. Please help!
                  « Reply #24 on: October 09, 2007, 09:22:45 PM »
                  Dunno what happened. I went away from my computer (still no freezes) while I was playing World of Warcraft (computer game) and my bro gets on the comp and I get back and he says he turned it off because it wasn't moving.

                  I don't know if it froze or if I simply got disconnected from the game, because it links to the web.

                  So I still don't know if it was something else or the game. It does freeze when you get disconnected, but only for like 2 secconds.

                  Still no luck with the Memtest...

                  zomgpleasehelp

                  • Guest
                  Re: My retarded comp keeps spontaneously freezing. Please help!
                  « Reply #25 on: October 09, 2007, 09:42:59 PM »
                  *censored* it...
                  Yep...
                  Definetly not the RAM...

                   :-\

                  Don't know...  ???

                  -_-

                  Fed

                  • Moderator


                  • Sage
                  • Thanked: 35
                    • Experience: Experienced
                    • OS: Windows XP
                    Re: My retarded comp keeps spontaneously freezing. Please help!
                    « Reply #26 on: October 09, 2007, 09:45:03 PM »
                    What's happening with memtest?

                    JPH



                      Intermediate

                      • Experience: Experienced
                      • OS: Windows 7
                      Re: My retarded comp keeps spontaneously freezing. Please help!
                      « Reply #27 on: October 10, 2007, 05:02:08 AM »
                      zomgpleasehelp,

                      If you followed the instructions to boot from the CD and memtest still didn't work that makes me think that it wasn't burnt to disc correctly. To make things easier download and install ISO Recorder.That way you can put a blank CD in, right-click on the .iso image and simply choose "Copy image to CD."

                      Also, if you want to test your HD as well you can download this image. It's a bootable disc like memtest is.

                      - JPH
                      « Last Edit: October 10, 2007, 06:00:09 AM by JPH »

                      zomgpleasehelp

                      • Guest
                      Re: My retarded comp keeps spontaneously freezing. Please help!
                      « Reply #28 on: October 13, 2007, 12:36:46 PM »
                      Sorry for not chiming back in. Been kinda busy...

                      It's still freezing.
                      I copied the image to the CD using the ISO Recorder. It did burn the blank disc.
                      But still not able to boot from it.

                      Deerpark



                        Egghead
                      • Thanked: 1
                        Re: My retarded comp keeps spontaneously freezing. Please help!
                        « Reply #29 on: October 13, 2007, 01:07:48 PM »
                        You probably need to configure your BIOS to boot from CDs then.

                        Read the directions under Not setup properly in CMOS.
                        Any sufficiently advanced technology is indistinguishable from magic.
                        Arthur C. Clarke (1917 - 2008)

                        Fed

                        • Moderator


                        • Sage
                        • Thanked: 35
                          • Experience: Experienced
                          • OS: Windows XP
                          Re: My retarded comp keeps spontaneously freezing. Please help!
                          « Reply #30 on: October 13, 2007, 05:02:00 PM »
                          I'm still convinced the easiest way to get memtest up & running is to Download - Pre-Compiled Memtest86 v3.3 installable from Windows and DOS , double click the file and follow your nose... you will need to have a formatted floppy handy.
                          Set A drive (floppy) as the first boot in bios and boot it up with the floppy in the drive.

                          zomgpleasehelp

                          • Guest
                          Re: My retarded comp keeps spontaneously freezing. Please help!
                          « Reply #31 on: October 17, 2007, 04:10:34 PM »
                          Nope. Still can't get Memtest to work...
                          I did the thing with ISO about 3 times and still no luck.
                          I changed both RAM sticks and it keeps on locking up.

                          I changed the mouse, keyboard, and monitor just in case it was
                          one of those (out of desperation).

                          Still locking up.

                          Deerpark



                            Egghead
                          • Thanked: 1
                            Re: My retarded comp keeps spontaneously freezing. Please help!
                            « Reply #32 on: October 18, 2007, 03:00:56 AM »
                            Did you ever check this link out?
                            Read the directions under Not setup properly in CMOS.
                            Any sufficiently advanced technology is indistinguishable from magic.
                            Arthur C. Clarke (1917 - 2008)

                            zomgpleasehelp

                            • Guest
                            Re: My retarded comp keeps spontaneously freezing. Please help!
                            « Reply #33 on: October 18, 2007, 05:40:28 PM »
                            Okay, the graphics card I'm using is Nvidia FX Series...
                            And I found this...

                            http://www.nvidia.in/page/troubleshooting.html

                            Look at the section that says System locks when Windows loads

                            EXACT thing happening to me.
                            I think I messed with the Nvidia options somehow...
                            I also thing that's what making my comp lock up.

                            Problem is,
                            I haven't got a clue how to access this "BIOS settings"

                            help?  ::)

                            Fed

                            • Moderator


                            • Sage
                            • Thanked: 35
                              • Experience: Experienced
                              • OS: Windows XP
                              Re: My retarded comp keeps spontaneously freezing. Please help!
                              « Reply #34 on: October 19, 2007, 04:48:25 PM »
                              Quote
                              Problem is,
                              I haven't got a clue how to access this "BIOS settings"
                              http://www.computerhope.com/issues/ch000192.htm
                              You may need to plug a PS/2 keyboard in.

                              tommy gusack



                                Intermediate
                                Re: My retarded comp keeps spontaneously freezing. Please help!
                                « Reply #35 on: October 24, 2007, 10:01:44 AM »
                                only one solution, reboot or check the hardware
                                Theres always.....always something to grab a hold on.