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Author Topic: Virus infection warning when importing photos  (Read 38437 times)

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-aphrodite-

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Virus infection warning when importing photos
« on: November 02, 2007, 09:36:26 PM »
Hello, I hope someone can help me

I just got a new computer and I'm trying to import photos from my SD card to my computer but CA keeps telling me virus infection alerts called win32/MS04-028!exploit

I don't know how to get the photos on my computer, they are very important photos from a recent holiday so I don't want to just disgard them!!!!

Broni


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Re: Virus infection warning when importing photos
« Reply #1 on: November 02, 2007, 09:39:57 PM »
What Windows version?
Your CA says, that virus is located where? On your SD card?

-aphrodite-

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Re: Virus infection warning when importing photos
« Reply #2 on: November 02, 2007, 09:45:19 PM »
Sorry...

It's vista.

I don't think the infection is on the SD card coz I've used it before... I tried looking up win32/MS04-028!exploit and I think it's to do with the jpeg files.

It says the infection is in the local/temp section

Sorry, I'm really clueless on this stuff :(

Broni


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Re: Virus infection warning when importing photos
« Reply #3 on: November 02, 2007, 09:50:39 PM »
Restart in Safe Mode (keep tapping F8 key, while your computer restarts).
Open Windows Explorer, navigate to ....local/temp folder, and delete all files from "temp" folder.
Restart normally, and scan your computer with CA.

-aphrodite-

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Re: Virus infection warning when importing photos
« Reply #4 on: November 02, 2007, 10:26:33 PM »
The files aren't actually on my computer to be deleted because every time the warnings came up I stopped importing the photos and it gave me the option to delete what had been imported.

So there currently no infection on my computer but I still can't import the photos without getting the infection alerts

Broni


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Re: Virus infection warning when importing photos
« Reply #5 on: November 02, 2007, 10:30:48 PM »
Did you try to scan your SD card with CA?
It may be also false positive.
Where are those photos from?

-aphrodite-

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Re: Virus infection warning when importing photos
« Reply #6 on: November 02, 2007, 10:55:27 PM »
The photos are from Canada... a once in a lifetime trip for me from Australia so do NOT want to lose them :'(

Well,  I just did a scan on the SD card and it came up clear

Broni


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Re: Virus infection warning when importing photos
« Reply #7 on: November 02, 2007, 11:09:22 PM »
Turn off your CA off for a few minutes, transfer your photos to your computer, turn CA on, and run your computer scan with CA.

evilfantasy

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Re: Virus infection warning when importing photos
« Reply #8 on: November 02, 2007, 11:23:18 PM »
Use an Online Photo Host to transfer the pictures to before the AV scan.

As long as you have all of the Critical Updates from MS you should be OK. They have released multiple patches for this exploit.

CBMatt

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Re: Virus infection warning when importing photos
« Reply #9 on: November 06, 2007, 06:57:29 AM »
Just out of curiosity...exactly how are you trying to transfer these photos?  Are you transferring them directly from the camera or from a flashdrive or SD hub?
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patio

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Re: Virus infection warning when importing photos
« Reply #10 on: November 06, 2007, 07:36:58 AM »
Use an Online Photo Host to transfer the pictures to before the AV scan.

As long as you have all of the Critical Updates from MS you should be OK. They have released multiple patches for this exploit.

This is an excellent idea...you can also scan them after DLoading them to be sure they are clean before opening them...
2 free image hosting sites to try would be imageshack and/or photobucket.
   
 
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