Hi there,
I got a new Logitech mouse for a toshiba laptop... using windows XP; SP2. Model name Satellite A30, Part #: PSA30C-00YS5.
It kept saying on startup that new hardware was detected and would give me an error message saying it wasn't installed properly...data error, cyclic redundancy check...(but the mouse still works).
I went under 'mouse' properties, uninstalled the drivers, restarted with the mouse back in the PS/2 port thinking it will re-install again...and it didn't, gave me the error message again. Now under mouse properties it doesn't even have ps/2 mouse listed. It has 'unknown' (where PS/2 compatible used to be) and HID-compatible mouse listed. So even the old mouse that I had that DID previously work on here does the same thing on startup. I tried installing the intellipoint microsoft software, the logitech software off their website (for the new mouse), and both didn't work.
It now gives me the error message everytime I start up the computer, even if I leave the mouse unplugged...the computer goes very slow, and it says it cannot install ps/2 compatible mouse. Toshiba website didn't seem to have many drivers listed... Updating the drivers from the mouse properties/device manager doesn't work either.
I don't have the XP cd or anything with this laptop, is there anyway I can fix this?
Thanks a bunch...
