I've received many trojan warnings!

[Broni]

Windows recognized that new hardward had been installed.

...and?

[stomper]

I uninstalled the DVD writer, and reinstalled it. I rebooted the computer. When windows came back up I got a popup saying new hardward had been installed. When I checked device manager, there is a yellow exclamation mark next to it. I right clicked on the drive and clicked on properties. I received a message that Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I clicked on update driver and did install automatically. I received a message that windows could not find a better match. There is an option to locate the driver manually, but I don't know what I'm looking for.

I also checked driver details, and a list of drivers came up, but again I don't know what they are.

Thanks for any help.

[Broni]

The driver may be corrupted or missing. (Code 39)

Call it Micro$oft way. You don't need optical drives drivers since Win2K(?), but Micro$oft appears not to know about it, and gives you bogus error messages.
Any other "yellow" error marks?
You may need to update/reinstall your motherboard drivers.

[stomper]

I only have yellow markers next to the CD writer and DVD writer.

[Broni]

You may need to update/reinstall your motherboard drivers.

[stomper]

That sounds scary - don't know if I have the guts for that.

[Broni]

I'm not talking about flushing BIOS, I'm talking about motherboard drivers.

[stomper]

I found an old post in another forum. Apparently alot of people were having this same problem. Here's an answer that was given. Replys to this were all successful. Going into the registry sounds like another evil place 

Do you have any thoughts on this solution?

----------------



To fix this problem, I performed the following:


Start Registry Editor (Start, Run and type in regedit then click)

Find "UpperFilters" and "LowerFilters" (and "UpperFilters.bak" "LowerFilters.bak", if they exist) value under the following key in the registry, and delete it:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Quit Registry Editor.

Reboot.

NOTE: You might need to reinstall any CD recording apps you have, if they start to not work completely, after doing this.

[Broni]

This is a very good find. I forgot about that solution.
You're gonna be fine. Just backup your registry, first.
Go Start>Run, type in:
regedit
Hit Enter.
Go File>Export, and save your registry to know location.

[stomper]

It worked!

Thanks for taking the time to help Broni.

And Evilfantasy - if you're still around (wouldn't blame you if you didn't look at this thread anymore) I can't thank you enough for all the time and help you've given me. You went above and beyond!

Thank you! Thank you! Thank you!

[evilfantasy]

Still here, glad it worked.

Safe surfing.

[Broni]

Very nice job, people!!!

[CBMatt]

As for SP1, I once tried the update to SP2 and it locked my system - or should I say crash. Windows wouldn't start at all - not even in safe mode. I tried to reload windows, and nothing. I eventually had to reformat. I don't want to go there again.

Without SP2, you are fairly vulnerable, like evilfantasy mentioned earlier.  As your computer appears to be clean now, you might want to consider trying SP2 again.  It's quite possible that SP2 didn't work properly for you before because you installed it on an infected machine, which can cause problems.  Of course, we can't force you to update...after all, we'd hate to be blamed if something went wrong again.  Heh.