limited or no connectivity

[Psy]

Hi, i have a wireless network. The service i have is 20Mb broadband but i think i barely receive 2mb of it..

Every 5 minutes approx, i get limited or no connectivity and have to repair the connection. How can this be solved so that i receive what i pay for and the internet doesn't die every few minutes..

Many Thanks.

Psy

[quaxo]

First of all, start by contacting your ISP and explaining the issue to them.

[Psy]

they say everything is fine.. typical.

[Carbon Dudeoxide]

How close are you to the router?

[quaxo]

they say everything is fine.. typical.

What does your computer report the wireless signal strength as?

[Psy]

i'm in the next room so the distance is about 2-3 meters away (with a wall in the middle) and signal strength is excellent. Just gets limited or no connectivitiy every few minutes.

[quaxo]

What kind of wall is it? Concrete? Sheet rock?

Are there any other wireless devices (computers, cell phones, cordless phones, radios, televisions, etc.) between or near the two devices?

[Broni]

What happens, if you hardwire your computer to the router?
How many other computers are connected to the same router at the same time?

[Psy]

umm, material of the wall.. not sure, but not very thick and pretty new house so im guessing breeze block or brick.

as for devices near the connection.. There's mobiles ofcourse and there are 4 other laptops that connect to the same wireless network that all get the same problem.

If i hardwire the laptop to the modem it's fine never cuts off, but others can't use the internet then.. as for attaching it to the router via cable, i haven't actually tried that so i'll do that next and see what happens.

[Broni]

If i hardwire the laptop to the modem it's fine never cuts off, but others can't use the internet then.. as for attaching it to the router via cable, i haven't actually tried that so i'll do that next and see what happens.

Yeah, it'll tell us more.

[Computer CPR]

Are any network errors being logged in the System event viewer on your PC?  I've seen a similar problem before and the problem was related to an error in the operating system on the PC.  I had to run an XP repair.

[dahlarbear]

1.  Which wireless router are you using?  They may differ in quality and capabilities:

    Manufacturer:
    Model (and version):
    Firmware Version:


2.  Which laptop are you using to diagnose the problem?  Make and Model of its wireless NIC adapter?  What operating system and version does that laptop use?

[Computer CPR]

earlier I didn't see where you said that 4 other computers have the same problem.  If that's the case you need to get some more sophistocated wireless tools to see if something else is occupying the frequency or maybe you should boot up a computer with Back Track 2 (a really awesome linux based white hat hacking tool) and see if it can sniff out some other wireless signal.

[dahlarbear]

1.  What can I do if I keep losing my connection on my wireless computers?

http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=4029&lid=3999037401B13

They strongly suggest you NOT use the default wireless (communication) channel or the default SSID (network name) as those settings may conflict with your neighbors who are probably still using the defaults.


2.  What can I do if I keep losing my connection on both my wired and wireless computers?

http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=4031&lid=3994137401B12

[akil]

IS your Pic's IP address is dynamic or static? Instead of using  automatic (dynamic) IP address try to use static IP address for all of yours PCs